Rommel N. Dela Cruz

Gender: Male

Date of Birth: November 19, 1983

Marital Status: Married

Nationality: Filipino

Contact Information:

Address: No.1 Ninoy Aquino Avenue Mia Pasay City Philippines

Mobile No. +639*********

Email Add: acwybl@r.postjobfree.com

OBJECTIVE:

To be able to participate, enhance and share my acquired knowledge and have a professional development and career growth.

WORK EXPERIENCE:

UPS Delbros International Express Ltd Inc.

I.E. Senior Officer / Data Management and Operation Excellence

Pascor Drive Sto. Niño Pque

March 1, 2014 – Present

Work Description:

Responsibilities:

1. Data Management: Load Criteria Set-up (e.g. Holiday Plan Flow)

2. Conduct daily review and provide accurate investigation results pertaining service failure element

3. Provide Trainings in Operations for new service and any procedural changes.

4. Implementing Work process to enhance Service

5. Creating Master operating plan and Local operating plan.

6. Creating and understand the flight flow and time-in-transit of different destinations.

7. Conducting audit for IDIS and Not on File shipments then resolve accordingly.

8. Analyzing Discrepancy/Exception Report and provide necessary action plan.

9. Communicate in customer to further to understand their shipments movement in UPS system and any related concerns.

10. Conduct Pre-Communication Meetings to All department for any updates and changes among the work group.

11. Assisting Operation centers and Hub for any operational issues

12. Conducting Facility Audit to ensure compliance with UPS and local guidelines for safety, Hazardous materials, security and environmental.

13. Presently a CHSP member and a Former CHSP Non- Management Co-Chair.

UPS Delbros Transport Inc.

I.S. and Export Team Leader

Pascor Drive Sto. Niño Pque

February 1, 2011 – February 28, 2014

Work Description:

Responsibilities:

1. Key correct information given by the client.

2. Meet time frame of keying given.

3. Perform 100% audit on all keyed shipments.

4. Clean and resolve discrepancies before end of day.

5. Understand the flight flow and time-in-transit of different destinations.

6. Resolve Service Quality Report errors and provide necessary action plan.

7. Key-in POD / Exceptions.

8. Customer Communication.

9. Cargo Acceptance

10. Export shipments discrepancy report.

11. Resolving shipments irregularities.

12. Staffing

13. Monitoring Employee tardiness and Updating employee records.

14. Requesting Region Supplies and local supplies for Operations thru APPO.

UPS Delbros Transport Inc.

Key-Entry Operator

Pascor Drive Sto. Niño Pque

June 23, 2008 – January 31, 2011

UPS Delbros Transport Inc.

Customer In-house personnel (HSBC The fort)

Pascor Drive Sto. Niño Pque

August 21, 2007 to June 22, 2008

Experienced Gained:

1. Quality advanced Export Documentation skill.

2. Proven initiative and ability to work with minimal supervision.

3. Good team player and is always willing to learn.

4. Experience in international freight, cargo import and export system.

5. International Shipment Acceptance Training (ISAT) Trained.

6. Recognized and Reject Trained.

7. Handle adequate staffing

8. Provide solution with a minimum time frame.

9. Confidence in conducting trainings.

10. Consistency of Reporting.

11. Enhance ability to train people.

Other Skills:

1. Knowledge in: MS word, Ms excel, Ms Power point, MS Outlook

2. Basic computer trouble shooting and networking.

Trainings Acquired:

1.UPS – IE Basic Skills Workshop in Singapore – May 16-20, 2016

2.UPS – Data Management Training in Singapore – Aug 17-21, 2015

3.UPS – Leadership Development Training – Oct 2013

4.UPS – Dangerous Goods Training – Sep 2013

Organization:

CHSP Non-Management Co-Chair

Aug 2010 – May 2014

CHSP Member

June 2014 to present

Bigkis Pinoy Movement

Data Encoder

ABC Bldg. Guadalupe, Makati City

January to May 2007

Star Appliance Center (SM Appliance Center)

Sales Utility Clerk

Power Plant Mall Rockwell Makati City

February to July 2006

EDUCATIONAL BACKGROUND:

Tertiary TRACE College

Computer Hardware Technology

June 2003 – April 2005

Graduated

Adamson University

BSBA Banking and finance

Under graduate 2001-2003

Secondary Pasay City West High School

June 1996– March 2000

Graduated

REFERENCES

Available Upon Request

Contact this candidate