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Customer Service Data Entry

Location:
Houston, Texas, United States
Posted:
October 09, 2016

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Resume:

SONJA R. GOBERT

***** ***** **

Houston TX, *****

Phone: (832) 874–6983 Email: acwy5u@r.postjobfree.com

OBJECTIVE: To obtain a responsible position in a company where my detail experience will allow me the opportunity for growth.

SKILLS: Customer Service, Sales, Telecommunication, Data Entry 8,000 ks per minute,

Word Perfect, Microsoft Word, Microsoft Excel, Faxing, Conveyor Belt & Reconciliation.

WORK HISTORY:

July 2011 – 2015

Legal Assistant/Secretary

Administrative tasks answering phones, screening calls, maintaining office records, faxing, filing

Conducted legal research and organizing documents electronically for presentation in court

Manage complex computerized records of legal literature and documentation

Daily Inbound and Outbound calls of client updates and customer service

Maintain bail bond records and customer service

September 2010 – December 2010

Customer Service, Manhattan Life Ins. Houston TX

Worked with multi screens at a time with inbound calls over 50/hour

Assist customer with their health policy during open enrollment

Inbound and outbound calls for enquiries

Contact Agents on application status

Filed Claims Reports/ Payment Reports

Inputted data into a billing control system.

September 2008 – October 2010

Office Assistant, Charisma Works, Houston, TX

Assist customers with their orders

Administrative tasks answering phones, screening calls, maintaining office records, faxing, filing

Answer phones and return calls- daily percentage on phone 50%

Accounts Payable and Accounts Receivable

Data Entry of orders and client billing

April 2006 – September 2007

Service Representative, 24 Hour Fitness, Houston, TX

Assisted with answering phones, copying and faxing documents

Assisted customers with their payments (pos), and telephoned customers to arrange payments

Club Supplement Inventory/ Inputted Data into Inventory control system

Sold products for 24 hour fitness

April 2006 – April 2007

Customer Service, ACS Commercial Solutions, Inc., Houston, TX

Worked with multi screens at a time for over 75-100 calls an hour

Sold Products over phone to customers

Contacted customers for payments and payment arrangements

Worked with inbound calls

March 2004 – June 2006

Data Entry Clerk/Office Assistant, PJR’s Billing Service, Houston, TX

Inputted Data into a billing control system.

Customer Service.

Copied, Faxed, and Filed

Answered Telephone

Assisted customers with their payments and made payment arrangements.

EDUCATION: North Shore Senior High School, Houston, TX

VOLUNTEER EXPERIENCE: YAMO Tobacco Prevention, National Baptist Youth Convention of

America Inc. (Hospitality Committee) and Houston League of Business and Professional Women

(Youth Vice President).



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