Curriculum Vitae
Sunita Panigrahi
Mobile: - +91-969******* E-mail: acwy31@r.postjobfree.com
Career Objective
To be associated with professional organisation, where I can contributes to its growth, productivity and development with my best skills and capabilities. So, I get commensurate career development opportunities and job satisfaction.
Personal Profile
Problem solving capabilities and ability to respond positively to varied situations.
Excellent interpersonal, communication and organizational skills
Ability to work in a team as well as an individual.
Quality conscious and proactive in nature, capable of thinking in and out of the box, generating new design solutions and ideas.
Qualifications
Qualification
University/Board
Month-Year
Percentage
B.A. (Eco.)
Mumbai University
2007
45%
H.S.C.
MSBTE
2004
53%
S.S.C.
MSBTE
2002
55%
Technical Skills
Providing the better customer support.
Fast learner & Capable of handling Pressure
Done the MS-CIT course.
Having the Good Knowledge on the software’s like CorelDraw, Photoshop, PageMaker and Tally 9.
Having the knowledge of DTP and Web Designing also.
Work Experience
One year working Experience in Divya Publications as an Office Administrator.
8 months working experience in Magus Customer Dialogue as a Sales Executive.
Working since 1 April 2014 till now in Nykaa Ecommerce Ventures Ltd as Customer support Executive.
Key Responsibilities handled
Responsible for handling and solving customers issues via phone or mails.
Verifying orders data on daily basis with their proper addresses, phone number, order value, duplication and return history.
Responsible for providing the administrative support to the customer support team.
Responsible for preparing, maintenance and analyzing data.
Researched and compiled answers to provide information to customers.
Provided the technical assistance and gave suggestions to meet customer expectations.
Assigned the tasks of providing timely responses to the queries and complaints of customers.
Handled the tasks of making outbound sales for new and existing customers
Personal Details
Address
Vijaya Niwas, Bhagwandas Society, Nalpada, Ghodbunder Road Thane - 400607
Date of Birth
7th Nov. 1987
Nationality
Indian
Languages Known
English, Hindi, Marathi, Odiya
Marital Status
Married
Hobbies
Music, Travelling
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Date:
(Sunita Ajay Panigrahi)