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Customer Service Management

Location:
Abu Dhabi, United Arab Emirates
Salary:
7500
Posted:
October 06, 2016

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Resume:

K.S.UDUMAN MYDEEN

B-Pharm & DHA

009**-*********

acwxxa@r.postjobfree.com

OBJECTIVE:

Seeking the challenging position in organization as Pharmacist where my education, work experience and skills can be effectively utilized in the benefit of the organization and for the enrichment of my career.

PERSONAL DATA:

Father’s Name : K.M Syed Masood

Date of Birth : 06-12-1987

Gender : Male

Religion : Islam

Nationality : Indian

Passport No. : H7445957

Marital Status : Married

Language Known : Tamil, English, Hindi, Malayalam. VISA STATUS: VISIT VISA VISA EXPIRY: 17/12/2016 WORK EXPERIENCE:

1) Pharmacist, DUBAI. (March-2014 to March-2016) Life Health Care Group

Main Responsibilities-

Prescription and insurance prescription handling and patient counseling

Inventory control

Staff management and staff training

Dispensing and compounding of medicines

Purchase record according to batch number and warranty

Sale purchase record of controlled medicines

Controlling and confirming narcotic and psychotropic drug prescription dispense

Selling Over The Counter medicines

Completing cash transaction.

2) Pharmacist,INDIA (July-2011 to March-2014) Aslam Poly Clinic & pharmacy.

Main Responsibilities-

Dispensing medicines.

Retrieving prescription order.

Prescription analysis, Finding and reporting medications errors, like drugs interaction, Contraindications etc.

Provision of drug and poison information,

Maintaining patients profile

Being aware of the latest medicine and their availability 3) Lifestyle Nutrition, Abu Dhabi (Since 15th Nov 2009 to 30th June 2011 ) Designation – Nutrition Sales Consultant and Store In charge.

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

Maintain an awareness of all promotions and advertisements.

Assist in floor moves, merchandising, display maintenance

Assist in processing and replenishing merchandise and monitoring floor stock.

Experience in sales, executive and retail business development made great dedication with different ways of business approach.

EDUCATIONAL QUALIFICATION:

Sr. No. Examination

passed

University/

Board

Session Percentage Division

1. B-Pharm

(Bachelor of

Pharmacy)

Dr.MGR university

India

2004-2009 71%

First

2. HSLC Tamil Board 2003-2004 68% First

3. SLC Tamil Board 2002-2003 80% First

REGISTRATION & LICENSES:

S.

N.

License License No Authority Issue Date

1. DHA Licensed

Pharmacist

DHA-P-0097548 Dubai Health

Authority, UAE

28th sep 2014

3. Indian Licensed

Pharmacist

15939A1 Tamil nadu

Pharmacy council

27th Oct2009

SKILLS:

Expert on –

Convincing & communication

Pharmaceutical operation

Prescription dispensing & compounding

Customer relationship management

Staff management

Inventory Control

Clinical application

Product safety & quality assurance

Patient counseling

Drive for success.

MS office (Word, Excel, PowerPoint

REFERENCES:

Will provide on demand.

DECLARATION:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

(Uduman Mydeen).



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