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Customer Service Supply Chain

Location:
India
Posted:
October 06, 2016

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Resume:

RESUME

S.THAMEEM RAJA

Mobile: +91-915*******

Alt No: +91-908*******

E-mail: acwxx7@r.postjobfree.com

PERSONAL SUMMARY

A results driven, self-motivated and resourceful logistics manager who is also a practical hands on operator and has a track record of contributing to the overall growth strategy of an organization.

Having a proven ability to ensure first class delivery to the customer base, and experience of working with general merchandise and clothing supply chains / distribution networks.

Now looking forward to a making a significant contribution in a company that offers a genuine opportunity for progression.

ACADEMIC DETAILS

BCA (Bachelor of Computer Application)

Tamil Nadu University

2011-2012

DECE (Diploma Holder)

2002-2005

SRM (University of Madras)

ROOMAN TECHNOLOGY (MCP) CERTIFIED

2005

Nungambakkam, Chennai

EXPERIENCE PROFILE

Worked as a (CRO) Agent in Hinduja TMT for Airtel process (Pre-Paid) Division

From Jan 2006 to Feb 2007.

Worked as a team leader (TL) in Hinduja TMT for Airtel process (Pre-Paid) Division

From Mar 2007 to Oct 2007.

Worked as a Customer Support&Logistics Executive, in Amphenol Omni connect India

Pvt Ltd, From Oct 2007 to Present.

DUTIES:

Responsible for managing the loading of vehicles, completed stock and load bay areas.

Planning and scheduling the delivery of goods and cargoes.

Identifying & delivering operational cost reduction and cost avoidance initiatives.

Making sure that project deadlines are met.

Responsible for a team of over 20 staff that include drivers and warehouse operatives.

Completing and filing compliance documentation for import, export and supply chain security.

Ensuring that all set targets are achieved.

Negotiating the services of 3rd party carriers, couriers and haulage companies.

Managing supplier delivery performance and maintain supplier contracts.

Negotiating pricing with local carriers.

Visiting company sites around the country.

In charge of HGV vehicles and also a team of transport planners.

Cost management and reporting.

Development of the logistics supply base.

Supporting other departments within the company.

Identifying key transport cost drivers.

Managing import and export via external distribution teams.

Managing all supply chain activities.

Taking into account capacity and planning ahead accordingly.

Developing robust processes & policies.

Implementing new processes and procedures.

PROFESSIONAL EXPERIENCE

Competencies

Knowledge of importing and forwarding.

Experienced in multi-drop transport management.

Ability to manage a number of projects and initiatives simultaneously.

Excellent of knowledge of Excel and related specialist logistics software.

Proficient with Oracle, SAP and ERP systems.

Up to date with all legislation regarding Road Transport Operations, i.e. drivers hours, etc.

Comprehensive understanding of Contract Law and Standard Transport Terms and Conditions.

Have CPC.

Planning and Supply Chain management experience.

Extensive knowledge of the freight and transport industries.

Effective time management skills with the ability to prioritise.

Able to use route planning and scheduling software.

Retail logistic experience.

Personal

Possessing the vision, drive and determination to succeed.

Flexible approach to working .

Focused and professional attitude.

Resilient and enthusiastic in all areas.

Can influence and communicate effectively across multiple sectors.

KEY COMPETENCIES AND SKILLS

Complex logistical movements

Logistics planning

Warehousing

Process improvement

Delivery management

Profit & Loss monitoring

Distribution

Customer service

Commercial negotiation

Managing budgets

SKILLS:

-MS Office.

-Tally.

-Internet.

LANGUAGES KNOWN:

English Good command over written and oral

Tamil Good command over written and oral

Can freely communicate and interact with people (English, Tamil) having positive attitude with can do approach in all situations. Co-operation punctual and dedication in work.

PERSONAL PROFILE

Name : S.THAMEEM RAJA

Father s name : Mr.K.Syed Mohamed

Date of Birth : 25/06/1986

Sex : Male

Passport No : H4944105

Hobbies : Chatting and Playing Shuttle Cork

Address for : No: 126/B, 3rd Main Road,

Communication Anna Nagar, Chengalpattu-603001

Kancheepuram Dist.

DECLARATION

I hereby declare the above information given by me is true to the best of my knowledge

And belief.

Place: Chennai Signature,

Date: (S.THAMEEM RAJA)



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