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Sales Management

Hyderabad, Telangana, India
October 06, 2016

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House No. **-*-***, Chilkalguda, Secunderabad, Hyderabad – 500061, Andhra Pradesh

Phone: (M) +919*********/+919********* Email:

In quest of a challenging role in a growth oriented organization.

Meticulous and highly accomplished professional with over 3.2 years of Business and Financial Analysis experience; result oriented decisive leader to maintain high quality standards to meet challenges of this fast-paced, high-turn industry

Persuasive communicator with exceptional management skills with ability to relate to people at any level of business development.

Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence. Adapt at working in high pressure environments with strict deadlines and multiple deliverables

Exercise a high degree of discretion, mature judgment, and tact in handling issues of a sensitive nature

Core Competencies

MIS Reporting

Project Management

MS Excel


Cross-cultural Communications


Computer Proficiency

Operating System : MS-Dos, Windows

ERP Applications (Functional) : PeopleSoft and Micro Strategy

Applications : MS Excel Advance

Other’s : TITAN (Main Frame System), Avenue (Contact Management

System) ISR (Sales Reporting System).

Awards & Achievements

As subject matter expert was given an opportunity to handle a project (RIVA) in UK

Successfully liaised between the PAT (Process Automation Team) and Operations Team to leverage the technical expertise and know how to elevate the process to the next level

Received appreciation from Global Clients for maintaining excellent Accuracy and Productivity

SPOC for Official Transport and ensured minimal transport defects to increase employee satisfaction

Professional Experience

One Stop Furniture & Appliances (Kingston,Jamaica) (Dec 12 – Feb 15)

Accounts Manager

Preparing Invoices on a daily basis for the Companies & Individuals.

Monitoring the group members and help them in their daily activities.

Daily follow up with the companies and individuals to make payment on the Outstanding Invoices.

Helping the Sales team in the front office at times when the flow is more.

Arranging Pickups of Payments form the Companies.

Franklin Templeton Investments, Hyderabad (Jun 10 – May 12)

Sales Support Executive (Reporting to Supervisor)

Key Deliverables:

Providing support services like Management Reporting, Sales and Expenses Analysis (Monthly and Quarterly), Quality control of marketing material and Email Campaigns in support of the International Retails Sales division

Recommend and implement workflow efficiencies to continually improve the quality and efficiency of business operations

Publishing all the management related reports within stipulated time

Mentoring and coaching new hires along with providing feedback on their performance to the Supervisor

Leading and guiding the team

Displaying the ability to research and document complex business issues

Quality Control

Sales Reporting & Business Analysis

Supply Sales and AUM numbers to the Sales and Marketing teams across various Sales Offices

Prepare and provide analysis for 45 Funds which are monitored by different Fund Managers

Provide 12 Months rolling analysis for various funds

Leverage expertise to different groups to complete their month end reporting by supplying required information

Day-to-day communication with my Director located at UK

Business Reallocations

Reallocating mutual fund trades (Subscriptions & Redemptions) to Sales office globally.

Providing Monthly, Weekly & Adhoc reports to Regional, Country sales directors.

Research & investigating the mismatches and reallocating to respective sales offices.

Follow-up Clients through Mails & Phone calls to get approval on business trade and reallocating with the time frame.

Maintaining good rapport with all the business clients and providing the services according to their needs

Projects Handled


Client: Franklin Templeton Investments, Edinburgh

Title: RIVA

Duration: Ongoing

Team size: 3

Environment: Franklin Templeton Internal Applications and MS Office

Description: Transition of Information on the mainframe system to the new and upgraded system


Client: Franklin Templeton Investments, Edinburgh

Title: BONY

Duration: 3 months

Team size: 1

Environment: Franklin Templeton Internal Applications and MS Office

Description: Transition of outsourced data in to the applications of Franklin Templeton

Role: Analyst

Karvy Computershare Pvt Ltd, Hyderabad (Sep 07- Mar 09)


Solving investor queries relates to non allotment of shares in their demat account and non receipt of refund amount in their bank account or physical warrants through e-mails.

Customer Services and handling grievances.

Handling and attending the queries of investors, clients relates to IPO’s and Stock Exchanges.

Recording the Bank Mandate details, ECS details and change of addresses of the investors.

Clearing the problems of refund amount sent through ECS, NEFT, Direct Credit with the refund bankers.

Coordinating with the dividend banker for paid/unpaid status of the refund order(s)/dividend warrant(s).

Issuing of dulicate warrant(s) and dispatch the same.

Revalidation of Refund Order(s)/Dividend Warrant(s).

Responding to the non receipt of Dividend Warrant(s), checking the paid/unpaid status of the warrant(s).

Other Credentials

Organizing Member of the Cricket tournament for Templeton Employees

Official Organizer for sports and headed the Indoor games i.e. Chess, Carom, Table tennis

Active member of “Involved” a social community group of Franklin Templeton Family

Academic Qualifications

B.Com from Osmania University, AP.

Trainings Attended

Effective Business Writing

Interpersonal Skills

Business Etiquette

Thriving through change

Leading effective meetings

Enhancing Personal effectiveness

Personal Details

Date of birth : 22nd August, 1987

Languages Known : English, Hindi, and Telugu

References : Available upon request

(Uday Kumar .P)

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