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Customer Service Nursing Home

Location:
Northport, Alabama, United States
Posted:
October 06, 2016

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VICTORIA JONES

PO BOX *****

Tuscaloosa, AL *****

Phone: 662-***-****

acwxon@r.postjobfree.com

SUMMARY

An accomplished professional with extensive experience in customer service,

directing, and organizing. Highly motivated and trained individual with

excellent interpersonal and communication skills. Seeking a career

opportunity in practical nursing/patient care. Exceptional skills in:

? Documentation ? Leadership

? Computers

? Patient Care ? Counseling

? Decision Making

PROFESSIONAL EXPERIENCE

FOREST MANOR NURSING HOME, Northport, Al

September 2011 -Present

? Administer medications to patients and keep records of distribution.

? Effectively deal with patients who are confused or agitated, or who

become combative.

? Maintain patient records, update charts, and create incident reports if a

patient falls or become injured.

?Observe for changes in patients' health and behavior doing routine skin

checks and keeping an eye out for any symptomatic changes in a patient's

condition.

?Delegate task to nurses aids and ensure follow through for effective

patient care

WALMART, Northport, AL

June 2008 - May 2010

Cashier/Sales Associate

? Maintained outstanding customer service to ensure a friendly

environment for customers.

? Accurately and efficiently ring on registers and handled all monetary

transactions.

? Maintained neat appearance of register area and stocked/inventoried

supplies.

? Assisted manager with store operations as needed in a timely manner.

VANHOOSE AND STEELE FUNERAL HOME, Tuscaloosa, AL May2008 -

January 2013

Apprentice

? Conformed to laws of health and sanitation, and ensured legal

requirements for embalming were met.

? Managed administrative duties which included: filing paperwork,

answering phones, and preparing

accounts.

? Dressed and prepared remains for funeral viewing, planned and scheduled

funeral services, and co-

coordinated burials and cremations.

? Comforted grieving families in their time of sorrow by offering

counseling and assisting with needs.

EDUCATION

Associate of Science, Funeral Service Technology

East Mississippi Community College, Scooba, MS

Certificate, Licensed Practical Nursing

Shelton State Community College, Tuscaloosa, AL

ADDITIONAL RELEVANT INFORMATION/ CERTIFICATIONS

. CPR certified

. Completed Medical Technology Vocational Program

. Licensed Practical Nurse



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