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Administrative Assistant Office

Philadelphia, Pennsylvania, United States
October 05, 2016

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**** ****** ******

Philadelphia, PA 19142



Experienced administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals

Managed phones and emails, including greeting visitors and responding to in-person requests for information

Data management skills

Processed confidential information using Epic and MedView

Increased office organization by developing more efficient filing system and customer database protocols

Took ownership of several developmental work in database management

Assumed an important role as contact person for accounts and end-users

Available to interview immediately


Engineering Club of Philadelphia, HVAC Certification

University of Pennsylvania, Office Excellence Certification

Thompson Institute, Philadelphia, PA, PC Applications Certification


Outlook, MS Word, MS Access, Power Point, MS Excel, Banner, EPIC, Ben Financial, Concur


April, 2016 - July, 2016

KForce Agency, King of Prussia, PA.

Temple University Department of Statistics

Administrative Assistant

Provide administrative duties support for Statistics Department initiatives and conferences scheduling rooms for meetings.

Provide assistance to the director of the center for Statistical Analysis in administering center related activities.

Provide assistance to the Director of Undergraduate Programs

Assist the department head and the seminar organizer in arranging visits, make travel reservations, and circulating seminar announcements for all seminar speakers.

Assist faculty members with teaching related duties –ordering books booking classrooms, reminding deadlines, renewing software licenses

Develop in-depth knowledge of all department programs and activities, university and school policies and serve as initial contact for all internal and external inquiries to make referrals or follow up with information as appropriate.

November, 2014 – May, 2015


Temple University Registrar Office

Record Specialist

Serve as a support role as a record specialist in processing over 50 transcripts a day

Contact student via email or phone to trouble shoot any problems regarding their transcripts

December, 2013 – June, 2014

UNIQUE ADVANTAGE, Philadelphia, PA / Temporary

Penn Medicine Development & Alumni Relations

Administrative Assistant

Work closely and in collaboration with Executive Director and Director of Penn Medicine Development & Alumni Relations office on individual prospects, special events and development of overall strategic plans

Set up reports using Excel and MS Word for several major gift prospects

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information




Perelman School of Medicine

Administrative Assistant

Supported general office activities for the Office of Human Research and a Physician / Data manager

Oversaw maintaining efficient organization as system administrator using a web-based electronic capture tool called REDCap, provided instructions for hundreds of end-users and subsequent trouble shooting

Managed a set of recurring database queries and reports of a large clinical data warehouse for several insurance companies and the Hospital of University Pennsylvania using Access, Excel and Oracle

Handled and processed confidential patient information with their medical inquires using Epic and MedView

Created PowerPoint presentations used for lectures

Planned travel arrangements and fill out travel reimbursement forms

Maintain calendars using Outlook and scheduled meetings

Responsible for purchasing all office equipment and supplies


Law School, Registrar Office

Administrative Assistant

Provided accurate and appropriate information in response to students and professors inquiries

Created and maintained spreadsheets using Access to develop reports and lists for over hundreds students transcripts

Assist students in completing their forms for the Bar Exam and mailing all information and fees to the State Bars within deadlines

Managed phones and emails, including greeting visitors and responding to in-person requests for information


School of Arts and Science, Biology Academic Office

Administrative Assistant

Verified requirements for biology majors and graduation certification

Maintained a database file for over 200 Biology Majors per semester

Used Student Record System to review and set up student transfer information

Successfully established effective room reserve systems for record retention by creating database for daily correspondence tracking for approximately 30 rooms for classes and special events

Handled over hundreds of text book orders for biology courses

Oversaw events planning and catering several times a semester

Monitor phones, email, filed, and copied documents and maintaining efficient organization

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