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Customer Service Marketing

Kelowna, British Columbia, Canada
October 05, 2016

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Kelowna, BC

Cell: 778-***-****

Objective To obtain the Junior Marketing Representative position at Leading Marketing Firm, Kelowna. As a person that thinks with an entrepreneurial mind, I believe I can bring value to this position as I am an independent self-managed professional, who enjoys creating and developing new business Highlights Strategized/implemented marketing initiatives: Responsible for ad campaigns, communication collateral including print ads, radio ads and product sampling at events

Strong capabilities in developing and maintaining customer relationships

Ambassador for UNBC: Team leader modeling strong work ethics, and community liaison/work – demonstrated ability to coach and teach both children and varsity athletes

Confident – Proven sales track record with Strong written and oral communication skills

Highly motivated individual with a strong initiative and a self starter Experience Assistant Marketing Coordinator

The Regional District of Fraser-Fort George 10/2014 – 04/2015

Successfully strategized and implemented business plans with team and other business relations

Proven communicator: cold called clients & businesses, obtained crucial market data and implemented it into advertising campaigns

Orchestrated promotional events creating awareness, providing information & product sampling without breaking budgets

Created a seven-point scale survey to capture the needs and wants of target market. Used the data gathered to design and generate appropriate advertisements to influence consumers to buy our product resulting in high product visibility and sales. Environmental Services – Customer Service

The Regional District of Fraser-Fort George 05/2012 - current

Educate and persuade customers to use waste management techniques and recycling options

Exceptional interpersonal communication skills consistently resolving customer objections especially during a difficult business transition from “free to fee”

Works well under pressure, independently and as team-player in fast-paced, stressful environment

Effective multitasker: answering customer and contractor phone queries while managing customer window

Flexible and adaptable, smoothly managing ever-changing policy and regulation requirements Customer Service Representative

The Rise Golf Club – Vernon, BC 05/2009 – 09/2010

Provided scenic tours of pristine lakes and groomed fairway’s for potential buyers of real estate

Consistently maintained a professional, amiable attitude meeting customer’s needs Education Bachelor of Commerce, Marketing Major

University of Northern British Columbia – Prince George, BC 2011 - 2015

Relevant course work: Marketing Research, Sales Management, Internet Marketing, Behavioral Marketing, Marketing Strategy, Marketing Communication, Computer Science, Strategic Management, Financial Accounting, Managerial Accounting Thompson Rivers University – Kamloops, BC 2008 – 2010

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