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Customer Service Human Resources

Seattle, Washington, United States
October 05, 2016

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Kellin Ramage

206-***-**** /

Professional Experience

GM Nameplate, Seattle, WA

Human Resources Coordinator February 2016-Present

Human Resources Assistant October 2015-Janurary 2016

Responsible for benefits reconciliation and monthly billing

Produced a new, more efficient workers compensation process and review for manufacturing plant

Created safety initiatives and policies as HR Liaison on safety committee

Handle employee drop ins, customer service for the department

Involved in implementation and maintenance of new HRIS

Successfully utilized multiple HRIS systems and supported HR team in all administrative areas

Suggested innovative ideas to update our Onboarding and Orientation process, now handle new employees

Reviewed job descriptions, wrote offer letter templates, created phone screen question sheet

Cascade Machinery & Electric, Office Assistant, Seattle, WA August 2014-October 2015

Answered multiple phone lines, fielded visitors, handled filing

Assisted with vending, employee expense reports and company functions

Supported HR/Accounting with various special projects such as: manage revisions, updates and additions for Employee handbook, handle tax paperwork.

The Living Desert Zoo and Garden, HR Intern, Palm Desert, CA June 2014-August 2014

Assisted with the full employment cycle, recruitment to resignation

Participated in orientations, entrance and exit interviews and employee reviews

Re-wrote portions of the handbook on dress code, conduct and appearance at work

Submitted multiple grants after learning the craft of grant writing

Seattle Sun Tan, Sales Associate July 2013-January 2014

Franklin University Receptionist, Lugano, Switzerland September 2012-December 2013

Chihuly Garden and Glass, Art Exhibit, Seattle, WA, USA June 2012-August 2012

Nordstrom Department Store Seattle, WA, USA May 2011-August 2011


University of Washington, Bothell, Washington Graduated: June 2015

Bachelor of Arts in Global Studies / Minor in Human Rights

Franklin University, Lugano, Switzerland August 2012- May 2013

John Cabot University, Rome, Italy September 2011-May 2012

Summary of Qualifications

Proficient in Microsoft Office computer applications

Knowledgeable in HR functions such as: Benefits, safety, HRIS, Worker’s Compensation, New Hire Onboarding/Orientation, full-cycle recruiting, customer service

Awards & Activities

SHRM Member April 2016

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