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Customer Service Data Entry

Location:
Louisville, Colorado, United States
Posted:
October 05, 2016

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Chinelo Amuzie

**** ******** *****

Houston, TX *7083

832-***-****

Objective: To have a challenging career in a progressive pharmaceutical environment, helping people of all ages who need customer, teaching, and health care services.

Education and Qualifications:

University of Houston 05/2009 Victoria TX

Bachelor of Science Biology major

Fourteen experience as a Registered CPHT Houston TX

Texas State Board of Pharmacy Technicians

PTCB certified, IV compounding certified

CPR, AED, and CPI certified Houston TX

Experiences: Clinical pharmacy Technician Xerox 02/2013 to 08/2015 Houston TX

Maintain, record patient medical histories.

Verify accuracy of patient information.

Perform clerical work in medical settings.

Maintain inventory of medical supplies or equipment.

Maintain inbound and outbound calls, customer satisfaction. Wal Mart Pharmacy 02/2012 to 10/2013 Spring TX

Filling 950 prescriptions daily, input data entry and processing,

(HMO) third party billing, Vacation Override,

Process prior authorization request,

Inventory, out of stock, process partial fill

Maintain order point, provide excellent customer service,

Compounding, Verify AB rated generics prescriptions with MD Sam’s Club Pharmacy 08/2008 to 02/2012 Houston TX

Filling 250 prescriptions daily, input data entry and processing,

Enter prescriptions and verifying appropriate information

Contacting patients, pharmacists and doctor's offices to resolve claims issues

Process prescriptions (from intake to order completion)

Resolve customer issues; ensuring accurate information is provided

Consistently meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record Walgreens Pharmacy 08/2003 08/2008 Houston TX

Filling 550 prescriptions daily, Patients registration, data entry and processing,

Prior authorizations with (HMO), and third party billing,

Inventory management, posting orders, refill requests,

Excellent customer service, compounding,

Verify AB rated prescriptions with MD’s,

Cardinal Health Staffing Network 2001 2004 Houston TX Ben Taub General Hospital (Harris County Hospital

District)

Certified Pharmacy Technician,

Emergency Center/ Inpatient Pharmacy,

Customer service, fill technician, cashier

Quaintamise Health Center (Harris County Clinic), Houston TX

Fill technician, customer service, cashiering,

Inventory management

Texas Children’s Hospital 05/2003 12/2003 Houston TX

Automatic bottle filling machines; Computer based dispensing equipment; Semiautomatic sterile solution transferring devices Licenses: Texas Society National Board for Pharmacy Technicians 2017 Pharmacy Technician Certification board PTCB 2017

Intravenous Certification on sterile products2002

Awards: Certificate of recognition APHP 06/2009 Houston TX Excellent customer service award, Walgreens 02/2008 Certificate of Volunteer at Harris county Hospital 03/2003 Computer

Skills:

Microsoft office, Microsoft excel, Internet explorer, Houston TX Data processing, intercom plus data processing

Third party billing with various software experiences.



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