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Customer Service Administrative Assistant

Cuyahoga Falls, Ohio, United States
October 05, 2016

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I am an experienced clerical and administrative assistant, specializing in Microsoft Word, Microsoft Excel, Quickbooks, Oracle, Gallium, TMW and 10-Key and Accounts Receivables. I am personable and eager to learn new things. My extensive back ground in secretarial skills, dispatching, and multiple line phones would make me an asset to any company.


Davey Tree via Office Team 2016 (TEMP POSITION)

Motor Carries Specialist Administrator: Prepared driver qualification packets, ran MVR for drivers, verified drug tests, input information into computer programs. Confirmed and approved invoices for the Safety Department. Processed terminated employees. Completed monthly and weekly spread sheets.

Kenan Advantage Group (KAG) 2015-2016 (TEMP POSITION)

Cash Department: Accounts Receivable: Prepare invoices to be input into system, input the invoices, attach the proper documentation. Also, maintain a daily spreadsheet to keep running track of completed invoices. I also work with claims in the same manner.

Allstate 2013 - 2014

Underwriter: Answer questions from agents and direct agents to information needed to write new policies as well as granting exceptions if policy did not meet the requirements. Assess risk policies as to whether or not they are worth the risk. Reinstated policies based on risk evaluation.

Action Door 2011 - 2013

Customer Service Coordinator: Answer incoming phone calls and coordinate service appointments as well as input data into system. Dispatch job information to service technicians. Worked with customers to set up times for installation of new doors.

Blue Ribbon Rentals 2008 - 2011

Receptionist and Data Clerk: Operate and answer a multi-line phone system. Prepare, sort and send out mail to renters. Type memos, letters and spreadsheets, utilizing programs, such as Quickbooks, CommNet, Accounts Receivable, and Excel to help create and maintain data.


Stow-Munroe Falls High School 1989 - 1993

Graduated in the top 15% of the class with a Grade Point Average of 3.6.

Gerber Akron Beauty School 2002

Obtained a Managing Manicurist License.


I have a very good set of interpersonal skills, work well in a team and am eager to learn new things. I grasp new concepts quickly. Organization is one of my strong suits. Another strength that I possess is the ability to multi-task and prioritizes tasks assigned to me. I pride myself on being on time as well as completing tasks in a punctual manner.

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