Customer Service Assembly Line
Resume:
David Lapierre
East York, ON M4C 2C3
********.*****@*******.***
October 05, 2016
Attn: Alarm Guard ADT
Please acknowledge that I am enthusiastically applying for a full time Alarm Guard position
I have previously spent many years in the service industry which I enjoyed immensely.
The company that I gleefully worked for over 22 years were producers of fine chocolates (wholesale and retail) with over 25 handmade varieties. It was done on an assembly line with over 10 dedicated staff who each were delegated different tasks to successfully complete the finalized process. I originally started as a basic food assembly line worker and eventually graduated to shift co-supervisor for one of the shifts. I was exposed to and was trained well regarding all aspects of running a small but vibrant business including also the daily cleaning of the facility which took about a quarter of the shift activity. We had to maintain high standards to keep the area clean and sterile using various methods.
I also spent the last 8+ years in the security industry and 3+ several years in a hospital environment, primarily doing customer service.
I have always demonstrated passion and empathy, while maintaining appropriate professional boundaries in working with co-workers of diverse racial cultures. Being very successful in identifying priorities and working towards goals, my strengths include excellent organizational and time management skills while completing duties competently in a demanding environment. I am a genuine responsible individual that politely and happily takes direction well.
I look forward to meeting with you to further discuss my qualifications and how they match your needs.
Sincerely,
David Lapierre
David Lapierre
1005-2 Secord Ave. East York, ON M4C 2C3
********.*****@*******.*** 647-***-****/647-***-****
SUMMARY OF QUALIFICATIONS
Over 10+ years of experience performing general labor duties including various cleaning, housekeeping and maintenance activities, operating single-function machines and supervising the loading and unloading of goods from trucks or other conveyances
Strong reputation for dependability and credibility and performing multiple tasks in a busy environment
Utilized cleaning equipment, materials and solutions to clean and sterilize the work environment
General knowledge of the Occupational Health and Safety Act and WHMIS obtained through the regular maintenance and adherence to health and safety policies and guidelines within the workplace
Possess general knowledge of issues related to homelessness, including lack of housing, health maintenance of medical conditions, lack of employment and addictions & mental health issues
General understanding of operating systems such as fire safety and other mechanical equipment obtained through work as a security personnel in a residential setting
Highly reliable, can be counted on to complete assignments while working independently; experienced in maintaining co-operative relationships with other staff and capable of respecting the residents, visitors and service contractors
Demonstrated skill in co-supervising an efficient, well-run department, taking pride in doing a good job and achieving results
Excellent telephone and communication skills; able to follow verbal and written instructions and prepare and maintain records
Physically capable of lifting, pushing and pulling heavy items, including climbing ladders
Possess a valid Ontario Class G Driver's License and able to work rotating shifts, days, evenings, nights and weekends
EMPLOYMENT HISTORY
Security Guard
Commissionaires Great Lakes, Toronto, Ontario 2009-2016
Provided customer service at the Security Desk to assist residences with emergencies
and concerns, arranging moving requests, excepting on site deliveries and reserving contractors for various tasks.
Resolved all residential complaints or concerns promptly and efficiently.
Compiled detailed Log Book entries and filled out daily Occurrence Reports.
Closely monitored property premises with the use of cameras and radio communication
Daily checked Chillers(air conditioners) & Boiler Rooms(hot water tank temperatures)to review and record their working status
Familiar with Fire Panel and emergency response
Maintained adherence to health and safety policies and guidelines
Possess an updated CPR A + AED certificate & a valid Security License
Garbage Disposal Collector
Apex Rubbish & Demolition, Toronto, Ontario 2005-2008
Ensured that trash & debris from residential and commercial sites are collected as per schedule, transported and disposed of in an appropriate manner
Conducted all activities according to the collection schedule and all relevant policies and procedures.
Cleaned, maintained and secured all equipment as directed by legislation, policies and procedures and perform daily safety and maintenance checks
Safely operated trucks and equipment in a safe and responsible manner in order to minimize the risk of injury or property damage
Ensured trucks and equipment are safely and securely stored
Dealt with residents and the public in a positive, courteous and respectful manner using proper interaction skills
Maintained daily records of pick-ups while demonstrating sound work ethics
Utilized good time management skills & decision making skills
Effective verbal and listening and communications skills
Assembly Line Worker/Shift co-Supervisor
Superior Excel Foods Canada Ltd., Newmarket, Ontario 1982-2004
Responded to telephone and written enquiries and requests by providing accurate information to customers on product availability and our services and policies
Compiled detailed worksheets and specifications from customer's orders
Recruited, co-supervised and trained new or temporary staff
Help set work schedules
Collectively created and implemented merchandising and promotional strategies
Maintained adherence to health and safety policies and guidelines
Ensured cleanliness by maintaining clean work areas and equipment with emphasis on detail with effective use of supplies, solutions and floor cleaning/buffing equipment and vacuuming
Operated single-function machines used to blend, mix and temper ingredients
Setup and adjust assembly-line machines preparatory to and during operation
Supervised loading and unloading of goods from trucks or other conveyances
Cleared snow off driveways/walkways when needed
Porter
Mount Sinai Hospital, Toronto, Ontario 1979-1981
Transported patients & equipment to appropriate destinations
Responded to telephone and written enquiries by providing accurate information
Maintained adherence to health and safety policies and guidelines
EDUCATION
Ontario Secondary School Diploma 1978
L'Amoreaux Collegiate Institute, Scarborough, Ontario
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