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Customer Service Manager

Olathe, Kansas, 66061, United States
October 05, 2016

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Stephany A. Meyer

***** ******** **

Olathe Ks **061

Cell: 913-***-****

Professional Summary

Loyal, Compassionate about providing excellent customer service.

Skilled Highlights

Excellent Customer Service

Excellent Cashier Experience

Excellent Telephone Skills

Excellent communication skills with team members and management

Trained Computer Skills


Coffeyville Community College, Coffeyville Kansas

Associate of Applied Science

Scholarship – Volleyball Manager

Olathe Christian School, Olathe Kansas

Diploma received May 2008

GPA – 3.85

Professional Experience

Apria Healthcare June 2015- Current

Received inbound calls

Processed orders

Updated patient accounts

Inbounds calls

Processed payments

Ross August 2014- October 2015


Answered telephone

Provided great customer service

Burlington Coat Factory January2011-August 2013

customer service supervisor-

responsible for counting the register at night

counting the deposit

counting the safe

answering telephones

supervising layaway

greeting every single customer

supervising cashier breaks

AMG December 2013-Sept 2014

Customer service agent

answering incoming call as well as making outbound call

setting up payment arrangements

taking live credit card payments

Sears October 2011-May 2012


Answer telephone

Customer service help

Make credit card payments

Apply people for sears MasterCard or sears cards

Old Chicago Restaurant June-Sept 2010


Greeted customers

Managed customer seating arrangements

Answered telephones

Received customer “to-go” orders

Ensured a clean eating environment

Convergys July-October 2010

True Green Bill Collector

Made call to client that were 30-60 days delinquent in payment

Accepted payments

Accepted incoming call for client want to make a payment

Toyota Department Bill Collector

Made call to clients that were 1-90 days delinquent in payments

Accepted all payments over the phone

Was on a manual dial system to get in contact with customer

accepted incoming call for question and payments

set up payment arrangement and promise to pay certain amounts Warehouse June 2008-Jan 2009

Package Assembler

Filled customer orders

Inserted packaging materials to ensure safe delivery

Provided gift wrap when appropriate

Olive Garden

Hostess Jan 2007-Aug 2008

Greeted customers

Managed customer seating arrangements

Assisted servers when necessary


Proficient in MS Word, Excel, PowerPoint and web-searching

Familiar with standard office equipment(i.e., fax, copy and computers)

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