Debra Urrutia-Villasensor

626-***-****

acwxed@r.postjobfree.com

SKILLS

Microsoft Word, Excel, Outlook, WordPerfect, FileMaker Pro; IVOS, Express Scripts, Peoplesoft, ORCALE, Typing: 65 wpm

EXPERIENCE

10/15 – 03/16: Bank of the West

HR Retirement/Benefits Coordinator

Answered and routed very busy phones.

Cleared fingerprints on BIG software.

Communicated with employees and/or worksite liaisons/supervisors, regarding information needed to process claims (e.g., retirement documentation, completion of paperwork, death notification etc.).

Processed/distributed mail.

Communicated with potential employees re: Status of fingerprints and documentation needed.

03/14 – 08/15: Warner Bros.

Workers Compensation Coordinator

Executive Assistant – Business/Legal Affairs

Answered and routed busy phones.

Communicated with employees and/or worksite liaisons/supervisors, and production as appropriate, regarding information needed to process claims (e.g., medical documentation, completion of paperwork, etc.).

Communicated with union representatives, attorneys, doctors, and other interested parties, as necessary, regarding claim related matters.

Typed Proof of Service and various other correspondence.

Processed/distributed mail.

Inputted new claims on IVOS and maintained filing on a daily basis.

02/2013 – 01/2014: FVO Solutions

Front Desk Coordinator/Receptionist (Temp)

Answered and routed busy phones, taking messages and forwarding calls to appropriate personnel. Scheduled meetings and interacted with senior management on a daily basis.

Maintained a neat appearance of front desk and reception area.

Welcomed, greeted and logged in on-site visitors, determined nature of business, and announced all visitors to appropriate personnel.

Signed for all incoming courier packages.

Made sure all supplies were accounted for and properly checked out.

Processed incoming/outgoing mail and distribution of such mail.

09/10 – 06/12: El Monte Adult School

Student - Completion of Medical Program

01/12 – 05/13 and 07/12 – 09/12: Dr. Shirish Patel, M.D., General Surgeon

Summer Internship (07/12 – 09/12)

Clinical Assistant Professor of Surgery (01/12 – 05/13)

Performed Front Desk Coordinator/Medical Receptionist duties.

Answered heavy phones, set, confirmed/canceled appointments, checked in patients (new/old).

Verified medical health insurances, co-payments, pulled medical charts, filing.

Reconciliation of daily cash intake.

Restocked patient rooms (gauze, cotton, sterilization of surgical instruments, etc.) and processed of daily mail.

02/07 – 02/08: Law Offices of Joseph H. Lazara

Administrative Assistant

Inputted documents related to estate planning, including wills, durable power of attorneys, advance health care directives, trust transfer deeds, grant deeds and death certificates.

Generated correspondence; answered phones; maintained filing system.

09/05 – 05/06: Paramount Pictures/CBS

Administrative Assistant

Handled heavy phones, scheduled meetings and appointments, interacted with senior management and talent on a daily basis.

Inputted deal memos, tracked and updated production schedule of episodic writers and directors on various television shows.

08/04 – 09/05: Warner Bros.

Administrative Assistant

Interacted with in-house attorneys and international outside counsel.

Scheduled international travel, meetings and luncheons.

Generated correspondence and expense reports.

Maintained and updated filing systems.

07/03 – 01/04: William F. White International (USA), Inc.

Administrative Assistant/Front Desk Coordinator

Answered heavy phones, scheduled meetings, luncheons and domestic travel.

Liaison with senior management and talent on a daily basis.

Processed mail and timecards.

01/94 – 04/03: Fox Filmed Entertainment, Twentieth Century Fox

Administrative Assistant

Heavy phones, scheduled meetings, lunches and domestic travel.

Liaison with all talent, agents, and lawyers, as well as daily interaction with senior management.

Drafted correspondence and interoffice memos, managed personal monthly bills and expense reports.

Handled screening of new assistants and new hire orientation.

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