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Customer Service Manager

Location:
United States
Posted:
October 05, 2016

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Resume:

REGINA MICHELE MARSHALL

**** ****** ******

INDIANAPOLIS, INDIANA 46241

317-***-****

OBJECTIVES

I am seeking employment within a company that provides some stability. I

want to be able to utilize and expand my skills. Also, have opportunities

for advancement.

EDUCATION

Minneapolis Central High School

1973-1977

Minneapolis, MN

Concordia University-St. Paul

1977-1978

St. Paul, MN

1986-1987

Sawyer School of Business

1981-1982

EMPLOYMENT

AppleOne/Neptune Society

07/2015 to10/2015

Office Manager

Answering phones,directing calls to proper person, faxing, scanning operating office machines, postage machines,all mail clerk duties., filing, various computer software such as, Microsoft Excel, Outlook, Windows, greeting customers making them feel comfortable while waiting by serving refreshments if needed, giving out information about company to walk in clients, making contracts for sales reps, proofreading employment application for new hire, working with vendors,ordering supplies through various vendors, keeping accounts and receipts for company purchases, setting up conference rooms for meetings, assisting other managers within the office as needed.

Adecco/CTB McGraw-Hill/Apple One.

2006-2016

Indianapolis, IN

Scanner Operator Lead

Training and supervising employees to operate the scanner machine that

copies the answers from the yearly tests taken by students from various

cities in the United States. Breaking them down, logging in information,

Preparing the tests to be corrected. Various jobs within the Operation.

EZ Pawn

2008-2009

Indianapolis, IN

Pawnbroker

Making decisions on loans, depending on collateral and loan amounts,

appraising jewelry, selling items, buying items, entering information

into computer system, issuing and receiving money, etc.

CBS Employment Agency

2004-2006

Indianapolis, IN

Various Positions

Working for various companies as needed. Doing different jobs such as,office manager, administrative assistant, file clerk, mail clerk, receptionist, customer service, call center,

warehouse work, clerical work, bartending, catering.

Gas America, Inc

2000-2003

Indianapolis, IN

Assistant Manager

Assisting the Store Manager in their daily duties such as supervising the

staff, entering store accounting information in the system daily,

ordering supplies and merchandise, running the floor, running the cash

register, counting the drawers, making bank deposits, managing the

store, stocking, cleaning, opening the store, closing the store, etc.

SKILLS

Teleservice Representative for Social Security Office, Receptionist,

Office Clerical, Customer Service,

Financial Worker, Supervisor, Paraprofessional in Minneapolis Schools,

Postal Clerk, Assistant to the Director of Minneapolis Park and

Recreation Board. Computer skills and data Entry 7000+ strokes and typing 55 wpm.

References available upon request



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