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Sales Customer Service

Location:
George Town, George Town, Cayman Islands
Posted:
October 05, 2016

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OBJECTIVE

To be an active employee who contributes to the mission, vision and values of the Company and to interact, on a professional level with other employees, to give excellent Performance, and to translate, knowledge, skills and abilities into value for the Organization.

EDUCATION

ACCA and CAT Qualification Course George Town, Grand Cayman

Paper 1&2 (Passed) 2010-Present

Heart National Vocational Qualification Jamaica St. Catherine, Jamaica

Certificate in Secretarial and Computer Studies 2001

Knox Community College Manchester, Jamaica

Certificate in Business Administration 1998-2001

Dinthill High School St. Catherine, Jamaica

High School Diploma 1994-1998

WORK EXPERIENCE

DHL International (Cayman) Ltd. George Town, Grand Cayman

Accounts Receivable Clerk/AP Analyst Sept. 2014 – Jan.2016

Job responsibilities:

Reconcile deposit slips against cash collected

Prepare deposit slips daily

Prepare receipts for payment made by transfer & Credit Cards

Prepare and send to SSC the Daily Deposit Report (DDR)

Record all Cheques

Review online bank statements to identify transfers and address to AR administrator.

Support online bank reconciliation (Incoming Payments)

Prepare the duties receivable statements

Prepare duties upload templates

Review online bank statements to identify transfers and address to AR administrator.

Support on bank reconciliation (Incoming Payments)

Cayman Business Machine (PBS) Ltd. George Town, Grand Cayman

Accounts Receivables Clerk May 2013 – September 2014

Job responsibilities:

•Receive and verify invoices and requisitions for good and services

•Prepare all cash lodgments

•Managing all lodgments for all sales

•Receipting all cash lodgments and maintaining receipts in files

•Record all Cheques

•Supervised all pointer sales staff and cashiers

•Print and distribute monthly financial reports

•Maintained credit customer files

Dart Retail Ltd. George Town, Grand Cayman

Back Office Manager (Part Time) March 2012 – December 2014

Job responsibilities:

•Receive and verify invoices and requisitions for good and services

•Balance all cash to Aloha System

•Bank cash Deposits

•Invoice coding for all supplier

•Cash deposits

•Handle accounting queries

Cox Lumber Ltd. George Town, Grand Cayman

Bookkeeper/Accounts Payable August 2009 – April 2012

Job responsibilities:

•Receive and verify invoices and requisitions for good and services

•Balance all cash journals

•Bank balance reconciliation

•Payables

•Cash deposits

•Handle accounting Queries

Westin Casuarina Resort George Town, Grand Cayman

Back Office Manager (PBX Operator) August 2008 – August 2009

Job responsibilities:

•Receive and verify invoices and requisitions for good and services

•Receptionist and operator duties on a daily basis

•Balancing of cash and cheques transactions managing all night operator duties

Hard Rock Café George Town, Grand Cayman

Customer Service Sales Associate April 2006– August 2008

Job responsibilities:

•Responsible for cash sales and lodgments

•Balancing cash with micro

•Controlled inventory and stock pull sheets

•Provided telephone support at the reception area

Tru Juice Company St. Catherine, Jamaica

Administrative Clerk and Accounts Clerk 2001 - 2005

Job responsibilities:

•Performed general administrative functions

•Prepare all cash lodgments

•Managing all night lodgments for all sales team

•Receipting all cash lodgments and maintaining receipts in files

•Administrative support to other members of staff

•Supervised all pointer sales staff and cashiers

•Photocopied, filed and scanned documents

Maintained credit customer files

SKILLS

Proficient computer skills inclusive of MS Office, Word, Excel, Outlook Express, Windows XP and Accounting

Require minimal supervision and able to work independently

Good filing and organizational skills

Experience in handling confidential paperwork

Ability to take accurate phone messages and deliver messages promptly

REFERENCE

Available upon request.



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