REYNA R. AUSTIN
** – ** Austin Street Apt, *f, Forest Hills NY 11375
Phone: 646-***-**** – acwx7o@r.postjobfree.com
Sales Manager with 15+ years experience leading and motivating diverse and multi cultural staff.
Achieved and exceed financial plans. Exceptional analytical and communication skills. Managed
Staff in excess of 60 employees and $10+ millions budget. Fluent in Spanish.
SUMMARY OF QUALIFICATIONS:
Recruited, trained, and managed staff.
Achieved payroll plan through creating and overseeing store schedules, monitoring labor cost
Responsible for Stock and shrinkage control
Effectively control P&L for Individual Store
Provided exceptional Customer Service experience to all customer
Developed and implemented new loss prevention methods which resulted in a 2.5 reduction in shrinkage
My Department (Men) met monthly sales goals for 6 months straight. 38% of the total store sales came from the men Department.
Compiled accurate financial data and helped to create action plans to achieve goals.
ACCOMPLISHMENTS
Contributed to an 8% drop in shoplifting through awareness and intervention measures.
Consistently exceeded daily sales targets with an average of $1500.00 in sales each day
Met monthly sales goals for 12 months straight
Managed successful sales team members who consistently exceeded sales goals by 25% each month
H&M HENNES AND MAURITZ LP
Department Manager - March 2008 – January 2016
Recruited, trained, and managed staff.
Achieved payroll plan through creating and overseeing store schedules, monitoring labor cost
Responsible for Stock and shrinkage control
Analyzed reports to forecast future sales
Provided Customer Service
Developed and implemented new loss prevention methods which resulted in a 2.5 reduction in shrinkage
My Department (Men) met monthly sales goals for 6 months straight. 38% of the total store sales came from the men Department.
Compiled accurate financial data and helped to create action plans to achieve goals.
HACHETTE DISTRIBUTION SERVICES
District Manager, Managed 16 stores (NY-JFK, Boston, Washington, and N. Carolina)
Oversaw all district programs and directed staff to ensure sales goals were being met.
Controlled inventory and expenses, including wages, to achieve annual profitability
Checked the financial reports for each store to forecast budgets
Provided troubleshooting solutions for stores with problems
Comply with all policies and procedures related to the cash transaction, bank deposits, and daily cash reconciliations.
EDUCATION:
Delgado Community College, New Orleans, LA
A.A. Business Administration, A.A. Computer Data Processing
University of Zulia, Maracaibo, Venezuela
4 years, Dentistry Program. Moved to Europe before finishing my residency.