Sherry Griggs
acwx77@r.postjobfree.com **** Murdock Lane, Duluth, GA 30096 770-***-****
Summary
Dedicated, organized, goal-oriented professional, who excels at keeping day-to-day business operations running smoothly, while striving for greater efficiency, increased productivity and cost savings. Extensive background in administrative support, particularly for C-Level executives. Serves as liaison between Executive team and remaining employees. Manages the daily functions of human resources in a professional, discreet manner by staying abreast of all politics and laws to best serve staff and company needs. Knowledgeable about building maintenance and preserving good tenant relations, resulting in a safe, comfortable workplace for all occupants.
Specialties: Executive-Level Administrative Support, General Operations, Human Resources, Facility Management and Maintenance, Business Administration
Experience
GT Software, Inc. Atlanta, GA
Director of Operations / Executive Assistant August 2013-August 2016
Serve as Executive Assistant to all C-level executives including the Chief Executive Officer, Chief Operating Officer, Chief Technology Officer and multiple Vice Presidents. Additionally, I directed, planned and organized all business operations activities around Human Resources, Facilities Management, Tenant Relations, and Business Administration for the entire organization. I have contributed to yearly cost savings and greater efficiencies by implementing new procedures that better serve the company's initiatives. Improved the organization's human resources department by bringing in a new co-employment agency to better benefit the workplace and company overall.
Notable accomplishments include:
Provide high-level administrative support to CEO, President, COO and Executive Vice Presidents of a leading $15 million-dollar software company.
Developed, recommended and implemented personnel policies and procedures, in addition to preparing and maintaining the employee handbook on policies and procedures.
Conducted new employee orientations, monitored career-pathing program, employee relations counseling, conducted exit interviews
Evaluated reports, decisions and results of the department in relation to established goals. Recommended new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
Managed the administrative team to ensure all needs and requirements of the company are met effectively and efficiently.
Responsible for writing and generating sales reports, via Salesforce.com; appointment scheduling; expense report filing; assistance with travel arrangements, etc.
Responsible for all event planning for the company. These events range from on-site meetings to trade shows and off-site customer-facing events. This includes selecting the appropriate caterers, configuring the space layout, and all décor. I ensure that all requirements are met so that the expectations of both our executives and customers are exceeded.
DiversiTech Corporation Atlanta, GA
Regional Inside Sales Support & Business Analyst February 2008 – May 2013
Support Senior Vice President of Sales, Vice President of Business Development and Vice President of Marketing with all areas of the Sales and Marketing organizations
Support multiple National Sales Managers with all aspects of the sales process
Help coordinate both local and national sales meetings
Manage the day-to-day activities of the administrative team to ensure all deadlines are met
Create business review reports to demonstrate to both DiversiTech and its customers are where growth opportunities exist and to identify places where business has been lost
Create quotations and implement quotation follow-up to assist in increased revenue
Developed the Sales Administration manual
Was instrumental in developing a customized platform via Salesforce.com for the exclusive use of DiversiTech. Worked with contractors to determine layout; propose processes; and live beta-test the new programs.
Trained members of the staff on the use of this customized Salesforce application
VWR International Atlanta, GA
Administrative Assistant - Eastern Sales Zone 2005-2008
Support Zone Vice President, two Area Vice Presidents, five Regional Mangers and multiple Outside Sales Representatives
Develop Access databases to more efficiently create reports to support sales team with ease of information and data
Assist Sales Representatives with vendor show preparations including meeting set-up, materials distribution, sending of invitations and tracking of payments
Coordinate schedule and travel arrangements
Manage meeting preparations for multiple local and national meeting
Help with the processing of new hires to include ordering of hardware, software, business cards and other tools necessary for work.
Conducted training classes for incoming sales representatives training them in computer programs essential to their jobs and procedural information relevant to all new employees.
Education
Georgia Perimeter College
Associates Degree - Business Administration and Management, General – 2008 – 2010
Skills
Microsoft Certified Specialist in Word, Excel, PowerPoint, and Access
Microsoft Office 365
Salesforce.com
Visio
Problem Solving
Adaptability
Strong Work Ethic
Self-Confidence
Handling Pressure
Reliable
Multi-Tasker