Lynda Jones

*** ****** *****

Huntsville, AL ****6

256-***-****

acwx53@r.postjobfree.com

OBJECTIVE

Seeking a position that will utilize the Business/System Analyst, Implementation, Project Management, Information Technology, Development/Programming, ACA,HCM, Payroll, HRIS/HRMS, HR and Accounting skills that I have obtained through previous work experience, education and training.

SUMMARY OF QUALIFICATIONS

Results-driven Business System Analyst with demonstrated success in information technology and software support and delivery. Experience in process design and requirements gathering and mapping techniques. Programming specification development experience. Knowledge of SDLC, Agile and Waterfall methodologies. Experience developing use cases for multiple processes and procedures. Successfully created workflows for a wide range of business processes. High level technical and functional documentation expertise. Ability to interface and communicate with all levels of management and employees. Extensive experience acting as a liaison between IT, application development, and business units. Established experience documenting testing processes. Extremely high level of sound logic and analytical ability, creative and innovative with outstanding problem solving skills. Reputation as a self-starter with the ability to quickly learn complex processes. Knowledge and understanding of information technology trends, and directions. Above average ability to multitask and manage multiple assignments in cross-functional settings. Tolerant, flexibility and able to adapt to different situations. Excellent interpersonal, communication, and presentation skills. Exceptional analytical ability and precise attention to detail.

Project Management Ceridian PMBOK Overview Oracle HRMS

MS Project ADP Crystal Reporting Test Director

Oracle Time & Labor MS SharePoint MS Office Oracle Database

Visio Mangrove Abra Client/Account Relationships

Kronos PeopleSoft SQL Etime

Citrix PowerPoint C++ ReportSmith

EXPERIENCE

Foster Thomas - Annapolis, MD 2015 – 2016

HCM/ACA Implementation Consultant (Contract Assignment)

Using multifaceted functional knowledge, and extensive implementation and project management experience managed ACA and Human Capital Management Solutions (HCM) projects. Worked in partnership with clients to evaluate and apply ACA, benefits and human resource industry policies and procedures to optimize ADP Workforce Now configurations. Helped Program Manager and Implementation Manager oversee the relationship with clients. Assisted with ACA client escalations and resolution. Coordinated with internal resources to resolve software and client issues. Worked with sales on client issues and client project coordination. Identified any potential problems provided solutions, and work closely and cooperatively with the client to resolve issues.

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Licensed Real Estate Entrepreneur - Alabama, Michigan 2012 – 2015

Professional Sales and Management

Prepared documents such as contracts, purchase agreements, and closing statements. Developed financial information and analytical data for prospective clients. Analyzed property data to determine its competitive market price and provided reports to customers. Acted as an intercessor in negotiations between sellers and buyers. Established a network of attorneys, mortgage lenders, and contractors for clients.

Nutechs Bloomfield Hills, MI 2010 – 2012

Business System Analyst/Project Manager (Contract Assignment)

Assisted business units with the planning and coordination of IT projects. Documented requirements and prepared use cases. Analyzed and created workflow of business processes. Mapped data from various systems to payroll application. Conducted interviews with subject matter experts and developers to gain a functional understanding of all software that supports day to day business and that supports continuous process improvement. Worked in a team environment to develop schedules, plans and testing using proven project management methodology. Collaborated with Senior Management, Executive Management and end users regarding system development. Developed detailed project plans using MS Project.

Henry Ford Hospital Detroit, MI 2010 – 2010

Business System Analyst (Temporary Assignment)

Assisted business owners and stakeholders identify business processes and testing for Kronos implementation.

Worked directly with users and management documenting business requirements and analyzing gaps. Conducted user acceptance testing. Provided Kronos timekeeping and Optilink implementation project coordination support. Documented, managed, tracked, and resolved issues and risks. Performed application configurations. Provided a single point of contact for end users and management. Worked with human resources, benefits, payroll, compensation, IT and financial departments to support HCM.

iMiH Group, L.L.C. Wixom, MI(ADP) 2007 – 2010

Business Consultant (Contract Assignment)

Responsible for documentation of processes, workflow, and flowcharts. Reviewed, analyzed and created detailed documentation of processes and user needs. Translated business processes into requirements and tasks. Acted as liaison for clients and third party vendors in developing written specifications and processes. Worked with project teams on the analysis, design, configuration, testing and documentation of functional and technical specifications. Coordinated with client written documentation for change control submissions. Researched, develop and maintained data interfaces with third party systems. Provided project statuses to project teams and management. Assembled information from all business partners and used existing interfaces to modify processes and procedures.

Geneva Consulting New York, NY (ADP) 2006 – 2007

Business Consultant (Contract Assignment)

Worked with business partners and subject matter experts developing business processes and solutions.

Documented functional requirements for testing, workflows, data input, and output. Using standard project management protocol worked with client, project managers, developers, engineers, and support staff developing schedules and plans. Worked with project teams on custom interface development, testing, troubleshooting, and resolution. Tracked milestones use cases and requirement changes.

City of Detroit (Epitec Consulting Group, Southfield, MI) 2005 – 2006

Project Coordinator (Contract Assignment)

Worked with installation team documenting issues and risks procedures. Assisted Project Director on documentation review, approval, and organization. Used department surveys for workflow analysis and translated them to written requirements. Identified, gathered, and documented system support data. Developed, maintain employee user guides and facilitated user education.

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Geneva Consulting New York, NY (ADP) 2004 – 2005

Business Analyst (Contract Assignment)

Compiled requirements in documents that were used for functional development. Developed programming documentation for business needs and requirements. Recommended, planned, and documented business process improvement for coexisting departments and third party vendors. Ensured accuracy of supporting documentation for application changes and modifications. Conducted user interviews, defined business, and technical requirements. Provided technical and non-technical prerequisite management and translated requirements to software development plans. Consulted with management to identify requirements.

Denso International Americas (Snelling Personnel, Southfield, MI) 2003 - 2004

Business System Analyst (Contract Assignment)

Responsible for conducting, analyzing and documenting use case feasibility studies. Analyzed and documented testing problems and issues. Developed status and issue documentation. Supported HCM, Financial Accounting, Procurement, Expenses, Payroll and Time Tracking. Configure and maintain security profiles for hardware and software.

ADP (Automatic Data Processing), Ann Arbor, MI 1998 - 2002

Business Analyst/Consultant

Coordinated and managed the client, and internal communication. Reviewed and approved business systems documentation using defined standards techniques. Gathered requirements from multiple sources and translated them into operational and application procedures. Managed application development and QA process, documentation and approval. Responsible for creating and maintaining upgrade and patch release documentation. Created, monitored and controlled project plans, technical requirements and functional specifications and testing process. Established work plans, schedules, and tracked milestones using MS Project. Managed standard IT, testing and quality methodologies with the team, clients, and management. Provided direction to users, management, and project team members regarding quality control deliverables. Managed the daily operations of the Network Engineers, Software Engineers, Database Engineers, and Application Programmers. Acted as Customer advocate concerning quality standards and service level. Provided post implementation support and transition management.

EDUCATION HISTORY

Dallas District Community College, Dallas, TX

Management

Lawrence Technological University, Southfield, MI

Computer Science

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