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High School Manager

Independence, Kansas, 67301, United States
October 06, 2016

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Zach Frank, *** South *th Street, Independence, KS 67301 973-***-****

**** -- ****.****: Village Trattoria- 103-105 Summit Avenue, Summit, NJ Lou Scaff, owner, 908-***-****

Part to Full Time “Front of House” work in popular pizzeria. Primarily in the Summit Store. Also pitched in as needed, in Maplewood and South Orange, NJ locations – sometimes multiple locations in the same day

Duties included:

Running register and answering phones, taking orders and general customer service

Took credit cards and reconciled cash and credit receipts

Opening and Closing duties – setting up dining room, getting change for register, etc.

Assisting in-store customers with dine in and take out orders

Assisted in normal operation of the store by pitching in as needed with all departments

Helped prepare food, made sandwiches and salads, as needed

Pitched in to restock food stations for pizza chef with needed ingredients

Made trips to “Restaurant Supply” to secure supplies and ingredients

Received/Maintained/Did Set up for catering orders and kept in close contact with catering customers to ensure satisfactory delivery of orders and customer satisfaction

Received weekly deliveries from various suppliers, verified orders and invoices and stocked the deliveries

2015 – Sept. 2016 Tito’s Burritos & Wings (Summit, NJ) Tito’s B&W, Jon Stolpe, manager, 908-***-****

Anthony Franco Pizza (Livingston, NJ) A. Franco, Sal Spagnolo, manager, 973-***-****

Delivery Driver – Register or Floating help as needed –

Duties included:

Safely and promptly delivered food and catering orders within a 20 mile radius of each restaurant

Took cash, credit cards and reconciled cash and credit receipts

Additionally, as needed, pitched in with:

Opening and Closing duties – setting up/breaking down dining rooms, getting change for register, running to restaurant supply center for emergency ingredients etc.,

Taking orders, running register and answering phones

2014 – 2015 Cioffi’s Boardwalk, Union NJ

Helped open new restaurant, Manager of night shift -- Left to return to Village Trattoria and to work with the team at Tito’s Burritos

Additional Work Experience: While maintaining a more than acceptable grade point average in both junior and senior high school I also worked the following positions:

2007 – 2012: DinnerSmith, Meal Prep Studio (and meal delivery service)

Part time after school and full time weekends and school holidays while in junior and senior high school

Started as a dishwasher and errand boy, and then took on assistant to the owner duties:

Set up meal preparation stations for customers to create their own meals. Regularly worked with owner to update “Monthly Menu Selections” with input as to which entrees the customers purchased most or requested

Swiped credit and debit cards and entered in required data to ensure proper payment to the business

Assistance with cooking parties, for groups such as the Boy Scouts and Brownies, as well as children’s birthday parties –gained recognition as the most requested leader for children’s parties

When Dinnersmith changed their business model to become a gourmet meal delivery service only:

Helped clean and pack all of the store supplies and put unneeded equipment on Craig’s list; E-bay and other sites to ensure quick and profitable sale. Updated face book, twitter and other social media generating sales (customers assumed the business had closed because of the newly emptied store front )

Took on extra catering and kitchen jobs offered by customers to help in preparation, serving and clean up at larger events in their homes

Accompanied staff on meal deliveries and did follow up e-mails and phone calls to make sure expectations were met with client families

2003 – Present Assistant to President, (my Mother), Lifestyle Resources/Sterling Staff

On an ongoing, as needed, basis help with family business. I do a variety of things from phone coverage, urgent message delivery, e-mailing, faxing, filing, translating Spanish to English (and visa-versa) and troubleshooting technical issues.

Other tasks as needed in a high profile and extremely confidential business dedicated to staffing the homes of the world’s most rich and famous. Exceptional discretion and excellence is required in all matters for this clientele who require close, white glove-level service on every interaction.

Worked with my mother’s assistants and IT tech to help maintain computer and internet phone systems

2008 – 2013 Local odd jobs such as: yard work, real estate clean out, helping elderly clients; back kitchen work, etc.


Sept.2011 New York Bartending School, NYC, NY

Certificate in Bartending and Mixology – Additional Hospitality Wine Seminar

2007- 2011 Columbia High School, Maplewood, NJ

Graduated with a high school diploma GPA: 3.65

Language Skills: English as a first language with nearly conversational Spanish skills

Additional references available on request

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