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Customer Service Data Entry

United States
October 06, 2016

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National Certified Phlebotomy Technician CPT/1 MA, EKG Technician 2005

Adult & Child BLS Certification American Heart Association 2005

National Security Guard License State of California 2002

Customer Service Cup Award 2010


Over 5 years of experience in management and supervision. Highly effective in promoting a positive, productive environment. Reputation for excellence and high quality service to clients. Well organized and focused in coordinating projects. Strong analytical, writing and research skills. Conscientious and thorough with detail. Equally effective working independently and in cooperation with others. Effective working alone and as a cooperative team leader. Keen perception for extracting important data. Innovative in designing and carrying out projects. Highly motivated to achieve set goals. Successful in mastering new skills through hands-on experience. Excellent organizational and communication skills.


Liberal Arts, Bachelor of Arts 1995

DAV College, India

Laboratory Assistant/Phlebotomy CPT/1, MA/Admin, EKG Technician 2005

Institute for Business and Technology, Santa Clara


Tesla Health center Fremont, Ca, 3/2/16- 9/30/16

MA/ Admin/Phlebotomist

Scheduled appointments conforming phone call to patient.

Supply order, Intake Vital and input intake. Handled the majority of phone call, Prepared charts, filed and fix document. Supervised and trained new employees.

Performed data entry into Medisoft and EMR systems as well as assisted in achieving Meaningful Use for EMR usage. Prepared charts. Daily performed PPD and Flu short.

BD Biosciences, San Jose CA 06/02/2014 - Current

Phlebotomist CPT/1, MA Assistance/Admin, EKG Technician

Extracted blood work and Data entry Daily basis, Handled and order medical supplies. phlebotomist, phlebotomy, pediatric, geriatric, PSC, IOP, specimen collection, MA, venipuncture, blood draw, obtaining and recording pulse, height, weight, and blood pressure, measurements using manual equipment, CNA, urine, medical assistant, venipuncture, laboratory, Finger stick blood collections using capillary tubes, using a centrifuge,Transferred serum from a vacationer tube to a serum tube, Scheduled appointments, handled the majority of phone call, Prepared charts, filed and fix document. Supervised and trained new employees, delegated responsibilities to new hires, compiled procedural reports, and performed data entry into Medisoft and EMR systems as well as assisted in achieving Meaningful Use for EMR usage. prepared charts, handled petty cash, filed and faxed documents, obtained insurance pre-authorizations for procedures, assisted with minor procedures, obtained vital signs when requested by the doctor, maintained office equipment, sorted mail and deliveries to appropriate parties, dealt with prospective and current patient’s inquiries, Handled phone calls for the office, scheduled appointments. Proficient with MS office, suite(Outlook, Exc, power point).

Amedisys Home Health Care, Campbell, CA 01/14 to 4/14

Business Office Specialist/Admin

Greeted patients, scheduled appointments, handled the majority of phone calls,

Updated patient files and maintained medical records

Acquisition office supplies

Fry’s Electronics, Campbell, CA, Customer Service Supervisor/Admin, 05/2009 to 07/2013

Facilitated opening and closing the entire store

hired, trained and terminated employees, managed 100 employees on a daily basis

generated and increased store revenue over one hundred percent

Bank of the West, San Jose, CA, Bank Teller, 08/2012 to 07/2013

provided excellent customer service to clients and shareholders

assisted customer with financial transaction and banking needs

performed administrative duties and reconcile financial transaction

Intel Whole Health Management, Santa Clara, CA, Phlebotomist/Admin, 02/2002 to 04/2014

extracted blood works from patients with all ages

handled and managed medical records for the doctors

maintained medical supplies and operated the clinic

Boston Scientific, Fremont, CA, Product Builder, 05/1997 to 05/2007

assembled devices for the medical field

performed quality assurance and quality check

delivered high quality and excellent product to market

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