Deborah Jeanne Braswell
**** ********* ***** **********, ***** Carolina 29115 ***************@*****.*** 803-***-****
OBJECTIVE .
To obtain a medical management position. I have extensive experience in medical office management and training and took a 3.5 year sabbatical to open a cafe.
EXPERIENCE
CupSide Down Cafe & Gourmet Food Market Orangeburg, South Carolina April 2013 - Present
Owner & Manager
● Manage front/back of house restaurant operations
● Prepare and distribute payroll for up to 25 employees
● Coordinate weekly schedules for up to 25 employees
● Weekly sale and expense analysis
● Truck order and inventory controls
● In charge of staff recruitment, interviewing, hiring, training, and performance evaluation
● Ensure the integrity of restaurant operations through excellence in customer relations
● Marketing and advertising
● Developed and maintain the website: www.cupsidedowncafe.com
● Developed a relationship with the public while managing and employing staff from various backgrounds of skills, work experience and ethnicity.
● Achieved & maintaining a high ranking on YELP, Trip Adviser and other social media ranking systems.
● Serve Safe Managerial Certification
Department of Defense / Fort Jackson Columbia, South Carolina February 2011 - October 2013
Certified Health Care Trainer
● Served as a Training Instructor to all new medical personnel
● Provided expertise in support of training operations for DoD Electronic Health Record systems (both outpatient & inpatient).
● Training of Office Automation applications
● Coordinated with Regional Chief Medical Information Office and Army Medical Department.
● Training activities involved in the analysis, design, development, implementation, and evaluation of training programs, and support of training programs.
● Management of all administrative and reporting requirements for the Military Treatment Facility Training Program.
● Responsible for all EHR-related training to all assigned personnel.
● Teaching expertise in an adult education program,
● Supervising and administering training programs.
● Development and review of training/course materials, aids, devices, to include evaluation of training results.
● Subject-matter expert.
● Certification in Health Care Training & Management
Department of Defense Landsthul Germany, Armed Forces Americas April 2007 - February 2011
Medical Billing & Coding
● Initiate, maintain and code medical records in accordance with prescribed directives.
● Locate and extract pertinent information from medical files.
● Use multiple office automation software with varied functions to produce a wide of range of documents & formats.
● Provide technical assistance to medical staff identifies codes that will yield information desired and suggest avenues of exploration when appropriate.
● Knowledge of and well established medical record procedures and regulations to include administration, filing, researching, handling, securing and completing sufficient to provide properly filed and completed patient records
● Knowledge of medical terminology; the structure and physiology of major anatomical systems and the major diseases of each to code and maintain medical records.
● Knowledge of general office administrative and clerical procedures to perform receptionist duties, answer telephone, distribute mail, maintain office files/forms, and order supplies; and correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written documents and reports.
● Knowledge of office automation software to perform functions such as standardized word processing and receipt or transmission of electronic mail.
● Skilled in gathering required data and preparing related reports.
● Ability to analyze medical records, apply appropriate codes, and determine medical and legal sufficiency of the record.
● Ability to communicate effectively, both orally and in writing.
● Skilled in typing; a qualified typist of 135 wpm.
● Responsible for all EHR-related training to all assigned personnel.
● Development and review of training/course materials, aids, devices, to include evaluation of training results.
● Subject-matter expert.
Desert Medical Group. LLC Hobbs, New Mexico July 1999 - March 2007
Manager / Owner
● In charge of staff recruitment, interviewing, hiring, training, and performance evaluation
● Ensure the integrity of operations through excellence in customer relations
● Marketing and advertising
● Developed and maintained training of EHR for all new providers & staff.
● Developed a relationship with the public while managing and employing staff from various backgrounds of skills, work experience and ethnicity.
● Oversee all operations from front reception to billing & coding as well as training of staff.
● Responsible for A/R & P/L reporting.
EDUCATION
University of the Southwest Hobbs, New Mexico March 2006
BBA, GPA 3.95
Honors:
● Certificate of Congressional Recognition
● Summa Cum Laude
● Began my MBA in 2013 but stopped to open CupSide Down Cafe
SKILLS
● Proficient in Microsoft products
● Expertise in Dragon Speak
● Strong Teaching & Presentation Skills
● Secret Security Clearance, U.S. Government
LANGUAGES
Limited ability to converse in Spanish, German, & American Sign Language
INTERESTS
Outdoor Activities including: camping, hiking, etc.
Gardening
Sporting Events
Family
AFFILIATIONS
Connie Maxwell Children's Home
Orangeburg, SC
Boy Scouts of America
References are available upon request.