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Administrative Assistant Technical Support

Akron, Ohio, United States
October 04, 2016

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Diane Baksa

**** ******* ***** *****

New Franklin, OH 44216



Highly motivated and versatile experienced professional. Independent thinker. Strong team player and skilled in working with all employee levels. Dedicated. Well-organized. Excellent verbal and written communication with decision-making and problem resolution skills.


KB BioEnergy, Inc. January 2013 – September 2016

Administrative Assistant

Interfaced with all levels of management, contractors and employees to accomplish various project goals and adherence to company policies and timelines, which included cost tracking, capital improvements, presentations, time and material audits, management of uniform, cleaning and elevator service vendors, obtaining office supplies and professional landscaping products.

Project costs tracking

Contractor(s) compliance

Ensure employee credentialing

Develop / maintain safety training

Payroll log management

Maintained petty cash balance

Maintain company credit cards

Daily product sales balancing

Administrative HR duties

Receive and directed visitors

Maintained vendor files

Peachtree software

PowerPoint Presentations

Customer / Vendor Interactions

Sumner on Ridgewood, Copley, Ohio May 2008 – November 2012 Scheduling and Supply Coordinator

Administered and managed all staff work schedules for 75+ members of an 88-bed facility which including time audits, coding and payroll to meet needs, manage overtime and obtained, ID’s, logged and billed for facility and resident supplies usage.

Investigated and obtained scheduling software program for department usage.

Reviewed inventory; order facility supplies; managed supply usage; monthly billing process.

Managed and tracked employee credentials / licensure and CEU compliance at state and federal levels.

Managed and adjusted work schedules of employees for facility needs

Developed and implemented policies and procedures handbook and managed staff compliance.

Administrative HR duties.

Prepared employee corrective action(s).

Chase Transcriptionist, Inc., Hudson, Ohio 2000 - 2008 Recruiter, Supervisor, Transcriptionist

Transcribed all acute care reports including all medical specialties as dictated or written by various physicians.

Administrative HR duties to include all aspects of hiring, credentialing verification per company policy standards.

Acted as liaison between outpatient hospitals and internal staff to accommodate custom requirements

Provided troubleshooting and “how to use” assistance for transcription software features.

Provided internal and external technical support for on-line systems including software updates.

Supervised and provided support to employees, assisted with installations of software programs.

Edited staff work product to ensure standards of company and client services are met with 100% accuracy. Emershaw, Mushkat & Schneier 1991 – 1995

Cook & Cook 1985 – 1990

Stark County Legal Aid Society 1987 – 1991

Transcribed, maintained and filed legal documents for various clientele with either local, state or federal courts. EDUCATION

Certified Home Health Aide ** Medical Transcriptionist ** Akron Garfield graduate COMMUNITY SERVICES

Manchester Local School District ** Manchester Football Booster Club ** Highpoint Community Church

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