Customer Service Accounts Payable

ANGEL KIRK

**** ******** ***. ******** ** ***** *******@*****.*** 804-***-****

OBJECTIVE

Interested in using my superior accounts payable and junior accounting skills to land an accounts payable position where my attention to detail and innovative process improvement skills will stream line the accounts payable process. To yield quality results for the organization and function as a member of a team dedicated to safeguard the company’s financial assists.

SKILLS & ABILITIES

Attention to detail

Microsoft Office Applications including word, excel, access and quick books

Propensity to adapt technology

Organization

Customer Focus

Financial Reporting, Financial Processing and Financial Statement Preparation

Accounts Payable/Receivable

Inventory Count/Value

Financial & Data Analyzation

Innovative

Self-Starter

Training and Developing others

Project oversight & project management

Communicates effectively

Junior Accounting

Resourceful

Team Player

EXPERIENCE

CLIENT RELATION SUPPORT NEON

2015-PRESENT

Responsible for following federal, state and local guidelines to process client work opportunity tax credits. Analyzes documents to support requested tax credit. Ensures that client meets eligibility standards and follows up on missing information or missing documentation to substantiate claim for tax credit. Upon receipt of all applicable information and documentation follows designated procedures for submitting tax credit request to appropriate government agency.

INVOICE CLERK/RECEPTIONIST SOUTHERN METAL PROCESSING

APRIL, 2015 – SEPTEMBER, 2015

Responsible for creating and issuing the daily departmental invoices. Used accounting software to enter invoices in the system, and pay invoices. Used investigative techniques and technological skills to research discrepancies and very payment histories for contracted clients. Oversaw workflow, delegated tasks according to need and established deadlines for team to ensure work was completed on time. Stay up to date on company polices and compliance regulations to ensure departmental compliance. Maintained multiple databases and used designated procedure to safe guard confidential information. Performed various calculations for office operations. Processed, sorted and distributed inner office mail. Operated multi-line phone system routing and directing calls. Provided superior customer service to internal and external customers. Other duties as assigned by management.

EARNED INCOME AUDTIOR PERFORMANCE FOOD GROUP

2012-2013

Responsible for processing vendor rebates according to applicable rebate policies. Maintained account information and performing account maintenance and account updates. Performed research on past due payments and initiated collection action to bring past due accounts current. Communicated with clients via phone, email and written correspondence. Received incoming calls from clients and addressed inquiries effectively imparting world class customer service. Performed account auditing functions to ensure compliance with regulations. Other duties as assigned by leadership.

SR. ACCOUNTING CLERK ALTRIA CLIENT SERVICES

2008-2012

Responsible for oversight of accounts, performed account maintenance functions such as posting payments to accounts and updating account ledgers. Worked with purchasing department and vendors to create invoices and ensure invoices were delivered to appropriate customers and clients. Managed department invoices, purchase orders, expense reports, credit memos and payment transactions. Participated in billing and coding functions. Processed reimbursements, and reconciled any account dispute issues. Responsible for maintaining paper files of important files, such as contracts and legal documents. Responsible for identifying opportunities to stream line accounting process and implement innovation in the work place. Participated in the training and development of new associates through sharing of best practices, on the job training and shadowing. Managed and assigned special accounting projects. Acted as a departmental resource and go to person for work flow, processes and difficult transactions.

FINANCIAL OPERATIONS TECHNICIAN ANTHEM BLUE CROSS BLUE SHIELD

2006-2008

Responsible for overseeing account maintenance functions for provider and subscriber accounts. Processed incoming health insurance checks and electronic payments and applied payments to appropriate accounts. Communicated with providers to research and investigate discrepancies and took appropriate action to correct inaccurate account information. Processed reports daily, monthly and quarter reports for management with client account information, presented information and highlighted discrepancies. Oversaw course of action to make corrections. Participated is special auditing projects. Assisted in training and development of new associates. Other duties as assigned.

ACCOUNTING CLERK PHILIP MORRIS USA

2004-2006

Responsible for accurately processing invoices and late payment agreements. Communicates with customers and clients via phone, email and written correspondence to explain invoices, answer questions and provide account service and account maintenance. Applies payments to accounts. Generates Accounts Payable reports for vendors. Responsible for collecting and analyzing account data and consolidating data. Coordinates invoice approval from management. Worked in a fast paced environment using attention to detail to identify errors and opportunities for process improvement. Other special duties and assignments as needed.

EDUCATION

J. SARGEANT REYNOLDS COMMUNITY COLLEGE

ASSOCIATE OF SCIENCE IN BUSINESS

REFERENCES

REFERENCES AVAILABLE UPON REQUEST

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