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Business Unit Manager

Albuquerque, New Mexico, United States
October 04, 2016

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**** **** *** *****, ********, NM ****8



Business Unit Manager in a Fortune 100 company, adept at high-volume manufacturing operations in an engineering field, continuous improvement, customer support, and strategic planning and growth.


M.B.A., Robert O. Anderson School of Management, University of New Mexico, Albuquerque, NM

M. Eng. Materials Science and Engineering, Cornell University, Ithaca, NY

B.S. Geological Sciences, Cornell University, Ithaca, NY

Professional Experience

Business Unit Manager 2009-Present

Intel Corporation, New Mexico

Lead the NM Site Business Unit of Intel Module Repair, an entrepreneurial stand-alone business within the larger corporation, to provide the lowest cost repair and engineering solutions for Intel world-wide manufacturing.

Maintain an exemplary organizational safety record of no serious injuries for 4 years running.

Successfully turned around a negative customer perception of the organization into a current 94% satisfied rating by identifying and resolving product quality issues (improving the Fail-On-Install rate from 8% to the current 0.02%), renewing the organization’s commitment to attention to detail, and then personally communicating with customers to understand and address all concerns.

Doubled the business from 2008 to now ($8.5M to $17.1M) through:

Analysis of operational and financial data to identify then execute upon improvement areas

Development of and then execution to critical success metrics (well-versed in Microsoft Office and presenting out at all levels of a corporation)

Development of the team members including management of high and low performers, and motivation through challenges, rewards, recognition, and having some fun as well

Implementation of LEAN principles for operational efficiencies

Budgeting, forecasting, and execution upon strategic vision for new business development

As the senior Business Unit Manager I partner closely with the Director to provide leadership, influence, and mentorship to my peer Business Unit Managers world-wide. I operate with the highest degree of integrity and expect the same of those who work with and around me.

Manufacturing Manager 2005 – 2008

Intel Corporation, New Mexico

Provided supply chain support for a high-volume computer-chip manufacturing facility.

Successfully supplied all commodities required to start-up a new process for the facility and maintained the supply throughout the life of the process.

Developed and implemented LEAN systems to standardize procedures and reduce commodities spending without sacrificing quality or throughput time.

Collaborated with managers across multiple departments locally and worldwide to share and implement best-known methods for process improvements and lowering costs.

Achieved record low costs for the factory by the process end-of-life.

Manufacturing Shift Manager 2004 – 2005

Intel Corporation, New Mexico

Coordinated and directed a manufacturing team of 300 supervisors and technicians in daily operations.

Maintained an overarching focus on safety through regular discussions around safe behaviors and practices.

Provided oversight and direction to meet shiftly output goals including pace-setting, equipment preventive maintenance scheduling, and addressing unscheduled downtime.

Managed 20 direct reports.

Human Resources Business Partner 2004 – 2004

Intel Corporation, New Mexico

Completed a temporary 3 month rotation assignment in the Human Resources department as part of my career development path to gain a better understanding of employee issues, concerns, and legal aspects of the workplace.

Handled approximately a dozen cases involving such issues as harassment, hostile work environments, wrongful termination, performance coaching, and pay practices.

Process Engineering Group Leader 1999 – 2004

Intel Corporation, New Mexico

Technical manager overseeing a group of 10-12 engineers in the Photolithography area.

Ensured critical success indicators were met.

Prioritized sustaining and improvement activities to continuously drive improvements to product throughput time, equipment up-time, defect levels, and process control.

Process Engineer 1990 – 1999

Intel Corporation, New Mexico

Worked in a variety of areas within the high-volume computer chip-manufacturing facility including APCVD Thin Films deposition, Rapid Thermal Annealing, Metal Sputter, and Photolithography.

Sustained key critical success indicators to keep the process metrics centered through regular data analysis and statistical process control.

Maintained and improved upon the equipment and processes using Design of Experiments.

Started up new factories and developed processes for new types of equipment.

Ensured successful start-up and qualifications of New Product Introductions.

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