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Customer Care Team Leader

Location:
India
Posted:
October 04, 2016

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R E S U M E

PERSONAL INFORMATION

NAME : SHARFUDDIN AHMED.

DATE OF BIRTH : 5TH OF JUNE 1987.

ADDRESS : **/*/*, *********, **********

KOLKATA – 700023. (WEST BENGAL).

INDIA.

E – MAIL ADDRESS : acwwvk@r.postjobfree.com

MOBILE PHONE NO. : +918*********

FATHER’S NAME : Mr. SHAMSUDDIN AHMED

OBJECTIVE

To work in an organization / support institution or any other reputed firm where I am able to contribute to the organizations growth and profitability with my skill and in turn get an opportunity to gain exposure which will both utilize and strengthen my expertise that would help me build a strong and successful career and provide adequate scope for better future prospect.

EDUCATIONAL QUALIFICATION

PASSED 10TH – N.I.O.S. – BENGAL BOARD from ST.JUDES ENGLISH DAY SCHOOL (KOLKATA) IN THE YEAR – 2002.

PROFESSIONAL QUALIFICATION

COMPLETED BASICS OF COMPUTER from MUKHERJEE’S COMMUNICATION.

COMPLETED BASICS OF HARDWARE, PC ASSEMBLING, TROUBLESHOOTING AND SOFTWARE LOADING from MUKHERJEE’S COMMUNICATION.

COMPLETED DTP COURSE from MUKHERJEE’S COMMUNICATION.

OPERATING SYSTEMS KNOWN

WIN XP, WIN 2007, WIN 2008 AND WIN 10

SPECIALISATION & SKILLS

Troubleshooting computers – SYSTEM Troubleshooting and understanding of the technicality of Computer. Highly creative and resourceful. Pleasing and presentable personality

WORKING EXPERIENCE

WORKED IN INTERNATIONAL OUTBOUND BPO CALLED “VISHNU SOLUTION” AS A CUSTOMER CARE EXECUTIVE FOR 15 MONTHS – AUSTRALIA SHIFT

WORKED IN INTERNATIONAL OUTBOUND BPO CALLED “WIZARD PVT LTD” AS A CUSTOMER CARE EXECUTIVE FOR 12 MONTHS – AUSTRALIA SHIFT

WORKED IN INTERNATIONAL OUTBOUND BPO CALLED “MARV E SOLUTIONS” AS A TEAM LEADER FROM LAST 22 MONTHS – US SHIFT

VOLUNTEER EXPERIENCE

Attended camps for social work and the campaigns were organized for the HANDICAPS.

HOBBIES AND INTERESTS

I love to surf on the Internet, play games esp. computer games. Watching movies & listening to music, I love to talk with peoples of different cultures etc. Keen interest in making friends. Enjoy Reading Books & Novels etc.

PERSONAL DETAILS

MARITAL STATUS : SINGLE.

RELIGION : ISLAM.

NATIONALITY : INDIAN.

LANGUAGES KNOWN

LANGUAGES

READ

WRITE

SPEAK

ENGLISH

HINDI

BENGALI

All the information provided above is true to the best of my knowledge.

SHARFUDDIN AHMED



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