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Customer Service Microsoft Office

Location:
Milwaukee, Wisconsin, United States
Posted:
October 04, 2016

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LINDA M. SWANSON

**** *. ************ ***.

MILWAUKEE, WISCONSIN 53207

414-***-**** - acwwsv@r.postjobfree.com

SUMMARY

With 10+ years’ experience in the industry as a seasoned Administrative support professional, I have a proven track record of offering versatile office management skills and proficiency in Microsoft Office programs. My ability to adapt to change, work independently, manage multiple tasks and provide quality customer service has allowed me to meet and exceed all professional expectations in a workplace setting. It is my goal to provide my talents to an organization interested in someone with the ability to elevate the quality of its workforce.

CORE STRENGTHS

oExtensive experience in administrative functions ranging from day to day tasks to executive assistance to senior management.

oEnjoyment of working with diverse groups of individuals from various cultural and socio-economic backgrounds.

oAbility to type 40+ wpm.

oWell versed in the usage of POS and medical billing systems use in a healthcare setting.

oExcellent organizational skills with a high level of detail.

oFamiliar with HIPPA regulations and requirements in relation to patient confidentiality.

PROFESSIONAL EXPERIENCE

BMO Harris Bank Support Specialist 9/2013 to 4/2016

Brookfield, WI

Worked with individuals with financial accounts in collections by providing solutions and relevant details to each client. Conveyed professional and clear answers to customer requests. Responsible for the preparation of U.S postal mailings, which required me to compile client information and send out letters to customers that were delinquent on their loan payments.

International Financial Group Service Advisor 2/2013 to 9/2013

10/2012 to 11/2012

Pittsburgh, PA

Preformed data entry through a temporary agency placement for BMO Financial Group. Routinely scanned customer files, uploaded this information into a computer database and ensured all information was adequate. Prepared, mailed and scanned letters to customers that were delinquent on their loan payments. Maintained accurate records of work completed following company procedures.

Manchester Village Owners Association, INC Office Clerk 12/2011 to 9/2012

Glendale, WI

Collected monthly payments from residents. Issued payment receipts and processed request for payment when necessary which was monitored and reviewed monthly. Prepared and mailed correspondence to residents. Preformed bookkeeping and other duties relevant to an office environment.

Miller & Miller, LLC Legal Assistant 2003 to 2010

Milwaukee, WI

Served as a legal assistant for an attorney’s office preparing client petitions. Well versed in imputing data relevant to preforming Chapter 7 & Chapter 13 bankruptcies. Assisted attorneys in preparing for trials and court proceedings by providing clerical support.

Investigated the facts of cases and ensured that all relevant information was considered.

Identified appropriate laws, judicial decisions, legal articles, and other materials for assigned cases. Answered phone inquiries and helped clients with questions and problems pertaining to case outcomes. Filed appropriate forms with bankruptcy court while coping and filing this information for client files.



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