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Manager Sales

United States
October 04, 2016

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Anthony T. Tucker

**** ********** ****, ********, **, 28105 • Cell: 302-***-**** •


To maintain a competitive edge in the changing supply chain industry, agility and flexibility are required. As a P& L Reconciliation Specialist, I offer over 20 years of proven success and military training. Having a strong focus in building specialized team leaders, my problem solving and negotiation techniques are highly noted by my peers. Great leaders insure a positive impact on the bottom line.


CAPSTONE LOGISTICS, McDonough/Savannah, GA--Area Manager-

2012-PRESENT - Contracted Labor 3PL/4PL

Manage all aspects of warehouse and delivery operations but not limited to the following:

• 5 DC’s in Warehouse Operations (HOME DEPOT, (2) MATSON, KOHL'S, WALMART)

• Recommend and implement needed changes to maximize productivity, sales and profits.

• Maintain KPI’s that measure success of objectives and drives continuous improvement in

team productivity.

• Provide regular reporting on directs and 400+ associates to ensure accountability and

desired results.

• Travel to assist in restoration of failing facilities

Leron Logistics- Consultant 2011-2012

• Assist 3PL Start up

• Set up distribution for Frac Sand Hauling

COASTAL BEVERAGE, Farmville NC--Service Center Manager --2010-2011

Manage all aspects of warehouse and delivery operations but not limited to the following:

• Prepare operational budget to monitor and control operating costs.

• Recommend and enforce compliance of operating policies and procedures

• Analyze inventory reports to identify slow moving sku’s, overstock and out of stock items

• Work with VP to create the annual sales budget and revenue forecast

• Initiate plans to support staff training and motivate staff morale towards company standards and


• Maintains personal contact with key accounts to ensure efficiency and implement necessary

changes as required.

FORWARD AIR, Charlotte, NC –District Manager –2009

• Directly managed all facility operations and manage the P&L to achieve budget.

• Provided time-sensitive pool retail services to clients.

(Ex.: Gap, Bed Bath and Beyond, Polo, Vitamin Shoppe, Barnes & Noble, Radio Shack, etc.)

• Worked synergistically with network freight terminals to transport cargo.

• Maintained on time service of 98.6%, with an Operating Ratio of 96%

• Reconciled a $10 million budget for a facility over 500,000 sq. ft.

• Update database of area owner-operators and source providers to vary operating cost.

(Ex.: CDL drivers, temp agencies, truck leasing companies, equipment providers, etc.)

* Increased – dock productivity 26%, from 65 to 82

* Increased – stops-per-route 53%, from 6.7 to 10.3

* Increased – piece-per-unit 8.3%, from 480 to 520

DHL - 2007 –2008

DHL, Waco, TX – Hub Manager – 2008

• Direct interaction with National and international clients for sales and customer resolution.

• Optimized cost of a 300,000 sq.ft. 24/7-hub operation with a $10 million budget.

• Responsible for all the cargo in the 4th largest non-automated DHL hub.

• Accountable for 16 Operations Managers, 264 hourly employees, 1 HR Manager,

2 Maintenance Managers and 1 Engineer. Oversaw other hubs in the region as needed.

• TSA compliance for efficient and safe operation thru gateway and terminal warehouse.

• Established and revise policies and procedures, to comply with government regulations.

• Review top sales accounts to determine volume, pricing, and pickup issues, then recommend and

implement changes for optimal fit.

* Exceeded dock productivity goal by 2.2%, Goal 84.1, maintain 86.3%

* Exceeded On Time Service goal by 1.3%, Goal 97.4, maintain 98.7%

* Reduced claims by 90%, Created chargeback Spreadsheet.

* Reduced office expense from $1200 to $800/month. Saving approx. 33%,

* Reduced dock supplies cost from $12,500 to $7500/month 40%

DHL, Wilmington, Salisbury, & Eastern Shore, DE – District Manager – 2007

• 3 satellite stations budgeting and training managers to be leaders.

BRINKS US, Philadelphia, PA. – Senior Manager – 2006

• Responsible for three branches within the facility: Coins, Logistics, and Transportation.

• Reconciled P & L of the 3rd largest branch in the company with a budget over $15million.

• Responsible for all operations, safety, security and branch profitability.

• Made decisions with full consideration to the cost impact on the branch.

• Regional sales development, budgeting, and business plan development.

JAKI MED Charlotte, NC. 2004 – 2006 - Medical Supplies & Equipment

Sales Distributor / Consultant

• Promoted and executed the sale of medical equipment.

FedEx Ground - 1989 – Nov. 2004

Senior Assistant Hub Manager, Charlotte, NC 2000-2004

• Managed all aspects of the 5th largest facility in FedEx Ground network including P & L.

• Processing and dispatching on average 250,000 packages per day with 600+ employees.

• Minimized costs of $16 million budget, Operation Ratio 95%, under budget last four years.

• Review top sales accounts determining volume, pricing and pickup issues, to recommend

and implement changes.

• Catalyst for major improvements by increasing overnight service from 97.40% to 98.0%.

• Safest Hub in Company FY02, and always ranked in the top 5.

• Recipient of the “Best Hub in the Company” Award.

RPS acquired by FedEx, as FedEx Ground

Terminal Manager- Brooklyn, NY 1997- 2000

• Operated the largest Terminal in the NY Metro Region by optimizing $10 million budget.

• Within two years a profit was realized for the first time in the company’s 13-year history.

• FY98 & FY99 Operations ratio 98%.

• Supervised 13 Managers, 4 Account Executives, 8 Clerks, 120+ Package Handlers,

65 Independent drivers/contractors to pick up and deliver an average of 24,000

packages per day.

• Reduced cargo claims by 100%, and increased inbound/outbound productivity by10%.

• Consistently ran on time service of 98% or better.

• Best injury frequency terminal in the NY Metro.

• Successfully negotiated contracts with contractors/drivers.

• Represent the company as a leader of the Quick Response Team to maintain the

“FedEx Environment.”

Terminal Manager - RPS, Washington, D.C. 1995 -1997

Pickup/Delivery Manager/Sort Manager- RPS, Alexandria, VA 1989 –1995


B.S. Hotel & Restaurant Management • Iowa State University of Ames,

ISU Football Team (Big Eight) – Full Scholarship


U.S. Transportation Logistics School, 1988 • Ft. Eustis, Virginia

2 Lieutenant U.S. Army I.R.R. - Honorable Discharge,


Weight Training and Running – Charles Harris 10k, Buckhead Sizzler 10k, Peach Tree 10k

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