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Manager ecommerce operations

Location:
Tamil Nadu, India
Posted:
October 04, 2016

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RESUME

VEERAMOHAN R

Ph.No: +919*********

E-Mail: acwwqd@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, educational background, ability to work with people and make me capable of contributing positiveness to the organization.

EXPERIENCE:

DCT BUSINESS PVT LTD ( 2-02-2016 TO TILL DATE )

Position : ECOM Operation and SEO Manager

I have worked in Faacart.com for 7 Months as a ECOM Operation and SEO Manager from the period of 2-02-2016 to till date

Ecom Bussiness – Ecom Operation and SEO Manager, taking care of marketing, sales, magento software,

Customer Support & Content Writing.

Task included handling a team of 4, timely deliveries, Sales, Retailer Procurement, Retaining Customers.

Taking care of Website development, CMS( Content Management System ) and Stock Inventory Software using magento software.

Taking full responsibility in handling a professional developing team to develop responsive website using magento software

Faacart.com is a pioneer in the section of selling fashion Apparels online and has an idea of bringing fashion for all in Chennai through fashion clothing’s for Men’s, Women’s and Kid’s.

MY ROLE

Handling a team to Create product listings on sites like Amazon, Flipcart and companies own website.

Retouching Product images as standard.

Order Processing on portal like amazon, snapdeal, ebay & flipcart.

Creating Shipment, Generating courier pickup, Preparing manifest.

Handling a team to provide Customer Queries Solution.

Handling all online and offline marketing activities.

Handling all website development using magento software.

Handling the digital marketing team to create strategies to engage more customers to our website.

Handle Stock Inventory Software.

Handling business developing through Ecommerce.

Handling marketing & sales promotions activities through social medias.

Handling over all admin activities.

Controlling store management.

Handling Asset enumeration at monthly wise.

Handling all registers like inward and outward of material and courier.

Vendor management.

VIVEOLI RETAIL PVT LTD ( 1-12-2013 TO 30-12-2015 )

Position : ECOM Operation and SEO Manager

I have worked in Shycart.com for 2 years as a ECOM Operation and SEO Manager from the period of 1-12-2013 to 30-12-2015.

Ecom Business – ECOM Operaion and SEO Manager, taking care of Marketing, Sales, customer support, Zopim Online chat software & Content writing.

Tasks included handling a team of 4, timely deliveries, Sales, Retailers procurement, retaining customers.

Shycart.com is a pioneer in the section of selling personal products online and it is also the only Ecom in the South India to cater to the section of personal products.

Experience in handling the website design.

MY ROLE

Creating product listings on sites like Amazon, ebay, and companies own website.

Retouching Product images as standard.

Order Processing on portal like ebay, amazon, snapdeal, naaptol & rediff.

Creating Shipment, Generating courier pickup, Preparing manifest.

Provide Customer Queries Solution.

Handle Stock Inventory Software.

Handling business developing through Ecommerce.

Handling marketing & sales promotions activities through social medias.

Handling over all admin activities.

Controlling store management.

Handling Asset enumeration at monthly wise.

Handling all registers like inward and outward of material and courier.

Vendor management.

SEO ROLE

Optimizing the websites to increase the traffic.

Analysis of client’s web site, competitor analysis and top keywords analysis.

Keyword Researching.

On- Page and Off- Page Optimization.

Content optimization: - Search engine friendly content development.

Image and Video Optimization.

PDF and MS word file Optimization.

Dynamic optimization of web pages.

Excellent Knowledge of PPC Campaign Management.

Link Building :- One way link, Reciprocal links & Three way Linking.

Search Engine / Directory Submission and Paid Inclusion.

Configuring Google Webmaster Central Tool.

Monitoring the Website Traffic with Google Analytics and AWStats Tools.

Email Marketing, Viral Marketing, Affiliates Marketing.

Social Book Marking, Article Submission, Blogs Posting, RSS Feed etc.

Controlling Robots using robot.txt file, Meta tag and rel attribute.

Creating Sitemap.xml for website.

SEO PROJECTS:-

http://www.shycart.com

http://www.wizms.net

http://www.faacart.com

MAXIT GLOBAL SOLUTIONS PVT LTD ( 1-01-2-13 TO 31-11-2013 )

POSITION:US CUSTOMER and TECHNICAL SUPPORT VOICE PROCESS

I have worked in MaxIT Global Solutions for 1 year as a Customer and Techinical Support Executive in US Voice process from the period of 1-01-2013 to 31-11-2013.

MY ROLE

Receive inbound calls from participants.

Answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Document all calls with regards to participant inquires accurately using Call Tracking System.

Provide quality customer service on every call..

Communicate clearly and effectively with participants.

Promote teamwork and call center success

DECCAN HOLDINGS PVT LTD ( 1-03-2012 TO 1-10-2012 )

POSITIZON:SOFTWARE DEVELOPER

I have worked in Deccan holdings for 8 month as a DOTNET Developer from the period of 1-03-2012 to 1-10-2012

MY ROLE

Software Professional Good Knowledge in Software development.

Proficient Application development with .net technologies, Sql server.

Proficiency over C and C++ programming well versed with .net Framework c#.net, Asp.net,ADO.net Entity Framework, HTML, MS-SQL Server.

Excellent analytical, Programming skills ability to work well in a Team Environment.

Project #

Project Title – Chennai property group

Client Name – Real Time Project

Role – Developer

Description – India's Best Real Estate Portal, offers innovative and user friendly property advertising services.

Implementation – Asp.net, C# and Sql Server 2005

PROFESSIONAL SUMMARY

SEO: - Expert in all aspects of Natural/Organic Search Engine Optimization, Search Engine MARKETING (SEM). In depth knowledge of ethical/white-hat techniques accepted by major search engines Google, Yahoo and MSN.

Keyword Research: - Researching the top keywords using tools such as Word Tracker, Keyword Discovery, Google Keyword Suggestion Tool, Google insights Search Tool, Good Keyword etc.

Web Analytics: - Extensive knowledge of website Monitoring through server logs and Page tagging tools such as Google Analytics, AWStats etc.

Sound Knowledge of Google Webmaster Central Tool.

SMO/SMM :- Extensive background in Social Media/Networking and its use in Online Marketing. Digg, MySpace, Stumbleupon, Facebook, Delicious, Social Book Marking etc.

Excellent Knowledge of PPC Campaign Management.

EDUCATIONAL PROFILE

Exams

Year of Passing

Name of Institution/University

% of Marks

B.TECH (IT)

2012

Jeppiaar Engineering College,Chennai

60

H.S.C

2008

Vellammal Matric H.S.School,Chennai.

71.5

SSLC

2006

Alagappa Matric H.S.School,Karaikudi.

72.5

TECHNICAL SKILLS

Languages : Diplamo in .NET

Database : Sql 2008

Web Technology : HTML,CSS,ADOBE PHOTOSHOP,JQUERY,JAVASCRIPT

Operating System : Windows XP, Windows 7

AREA OF INTEREST

Object Oriented Programming Concepts

Web Technology

Networks

EXTRA CURRICULAR

Appeared in District Level Basketball Tournament

Appeared in State Level Dodge ball tournament

PERSONAL INFORMATION

Date of Birth : 25thJune 1989

Gender : Male

Marital Status : Single

Nationality : Indian

Resident of : India

Father’s Name : RENGARAJU VR

Languages Known : English, Tamil

Permanent Address : 6/30, Semini Street,

Konapet, Thirumayam TK, Pudukkottai Dist

Pincode – 622503,Tamilnadu.

Declaration

I, hereby declare that the details above are true to the best of my knowledge.

Place:Chennai ( VEERAMOHAN R)



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