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Customer Service Administrative Assistant

Location:
United States
Posted:
October 04, 2016

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LISA TURNER

*** ********** *****

Christiansburg, VA 24073

918-***-****

HIGHLIGHTS

-Medical Terminology - Professional and mature

-Microsoft Office proficiency - Strong interpersonal skills

-Excel spreadsheets - Results oriented

-Meticulous attention to details - Self-directed

-Time management - Understands grammar

EXPERIENCE

Valtim, Inc. – Forest, VA July, 2008 to June, 2011

Call Center Supervisor

Supervised 20 call center agents with responsibilities including call monitoring, quality control, maintaining weekly call stats, handling customer service complaints and concerns for clients consisting of NRA, Army National Guard, Air Guard, and USO.

B&W Nuclear Technologies – Lynchburg, VA Sept., 1986 to May, 1996

Administrative Assistant/Secretary

Assistant to Operations Managers - responsible for proposal preparation, extensive computer skills as well as all office/clerical skills.

Lynchburg Circuit Court Clerk’s Office – Lynchburg, VA June, 1980 to July, 1986

Deputy Clerk

Assisted the public in the areas of issuing marriage licenses, fishing and hunting licenses, taking in and recording of fines, looking up various records such as deeds and licenses that are recorded in the Clerk's office, processing land and real estate deeds and recording public records, maintaining court records and files, assisting lawyers with recording needs, probating wills and all various office duties.

EDUCATION

Penn Foster Medical Transcription Degree May, 2013

Heritage High School High School Diploma June, 1980



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