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Customer Service Representative

Springfield, Illinois, United States
October 04, 2016

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I want to achieve things in life that I am proud of, I want to be able to do things in my life to benefit my children and will have them looking up to me. I am I person that thrives for success, I am a dedicated hard worker, will go above and beyond to achieve a goal. I want to find a career and not a job that I love do.


MorphoTrust USA – Customer Service Rep.

February 2016 to September 2016

I work in a call center in Springfield, IL as a customer service representative. This job is only a 6mo temp position but as my time here my job is to answer phone, solve problems, answer question, and help the customer and way that I can.

Help At Home - Caregiver

December 2014 to October 2015

I worked inside the homes of the local elderly resident that needed assistance with their everyday tasks. I would do a verities of things for the clients such as washing dishes, running errands, personal care, and medication reminders.

United Cerebral Palsy Lincoln Land - DSP

September 2014 to May 2015

I worked inside of group home with elderly disabled individuals, Helping them better there self’s and assisting with their daily task. There were everyday things that they couldn’t do there self that I helped with such as Cooking, Going on outings, Teaching, and passing medications.

Hyvee – Customer service/ Food Clerk

February 2014 to October 2014

My time working in this grocery store I have achieve and excelled through different position inside the company. I came in as a food clerk, Started doing cashier, Bagging grocery, Stocking shelfs, And customer service help. I Worked my way up by just doing everything I could to help the company.

Jimmy Johns – Multiple Positions

December 2013 to September 2014

Mike’s Maintenance – Cleaner

December 2011 to June 2013

Cheddar’s Casual Café – Hostess/ Server

September 2010 to March 2012


Lawrence Education Center, Springfield, IL - Diploma

While in school I had perfect attendance, graduated a years early, maintained at 3.0 GPA, also have honors awards.

ITT-Tech Institute, Springfield, IL – Associates Degree

Achieve an associate’s degree in applied science for a paralegal. Held a 3.2 GPA the whole 2 years, have achievement awards for straight A’s in a semester. Was in a paralegal club while attending the school.

Core Qualifications

Experience in Sales, Health Care,

Excellent research skills

CPR Certified,

Microsoft Word, Excel, PowerPoint

People Oriented

Organizational planning

Food handlers certificate


Shawntelle Lynn, Food Fantasy

Phone: 217-***-****

Years known: 9

Baby Sitted for her.

Michael Crafton, Mike’s Maintenance

Phone: 217-***-****

Years known: 6

Former employer.

Pamela Tolbert, Pam’s Home Daycare

Phone: 217-***-****

Years known: 3

Watches my children.


Computer Proficient, Customer Service, Janitorial work, Health Care, Typing, Filing, Data Entry, and Sales.

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