STEPHANIE C NHEWEYEMBWA
**** **** *****,********* *,Harare, C: +263********* acwwif@r.postjobfree.com
Drivers license number: 638544LC
Summary
Knowledgeable Travel and Tourism professional has sound understanding of attracting tourists to various destinations
through good public relations and marketing skills. Additionally has good experience working as a Travel Agent to identify package deals and promote guided tours .Has an Advanced Diploma in Leisure and tourism managemt and an honours in travel and recreational management.Key skills include time management,organisation and written and verbal communication.
Highlights
● Extensive knowledge of customs and visa requirements
●Good knowledge of ticketing and booking
●Great understanding of good tourism marketing techniques to encourage destination travel
●Experienced with all aspects of tourism industry
● Excellent social and interpersonal skills
●Highly professional appearance and demeanor
●Solid customer service
Education
Advanced Diploma in Leisure and Tourism Management (ABMA,UK)
2010
Ranche House College
An Honours Degree in Travel and Recreational management
Chinhoyi University of technology
2011
Professional Experience
Reservationist and Front office personnel
Name of company - Standard Hotel
Time period - July 2015 to May 2016
Responsibilities
Front office operations and attending to the switch board
Securing and attending to direct bookings
Attending customer inquiries and queries
Welcoming guests upon arrival
Banking daily income
Complying monthly reports
Travel Consultant
Name of company- Zimbabwe Tourism Authority
Time period- August 2013 to July 2014
Responsibilities
● Assisted clients with choosing tourism packages.
●Helped identify guided tours and packages to various international tourism destinations.
●Assisted individuals with obtaining needed visas and understanding basic customs requirements .
● Searched for and located the best deals for clients
●Liased with hotels,airlines and buses to determine availability and book passage or stays .
●Provided travel brochures and destination literature with points of interest relevant to customer needs.
Vacation Employment
During,my vacations, I would take part employment at Afrilodge,since 2012,which was about four months employment per year
References
Mr T Mushangwe
Zimbabwe Tourism Authority
Mrs N Goba
Standard Hotel
Main ST between 1st and Connaught Avenue0
Bulawayo
acwwif@r.postjobfree.com