Pamela Calloway

**** ********* ******* **.

Goodlettsville, TN 37072

Mobile 615-***-****

acwwhd@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Ciox Healthcare, Logging Processor/ Billing Coordinator-Mar 2016-July-2016

. Ensure proper data analysis and entry was accurate according to

compliance rules and regulations.

. Log and process records within HIPPA guidelines.

. Ensure that the proper medical and billing records were processed.

Accountemps

Meharry Medical Elam Center, PSR- Nov 2015 to March 2016

. Responsible for scheduling appointments and registering new patients

through the check-out process.

. Screening patients by phone and in-person, assures all documentation

is ready and available at arrival.

. Check and verify patient insurance for clients housed in a drug and

D&A facility.

Favorites Healthcare- July 2015-Nov 2015

. Provide check in services for patients to include; registration,

insurance verification and provide patients with health regulation

information.

. Collect patient demographic information and input into Medical Records

System and manage Patient Medical Files.

. Manager multi-line phone system and provide high level of service to

all patients and staff.

Staffmark

HR Specialist, HCA Physician Services Group -Feb 2015 to July 2015

. Compile and maintain a high volume of employee records, as well as

fulfill auditing and filing tasks.

. Process new hire paperwork and update employee information.

. Create and maintain charts for newly hired employee.

Robert Half

Patient Engagement Specialist, Pharm MD - Sept 2014 to Dec 2014

. Contacted and counseled Medicare Patients concerning three heart-

related drug classes including Blood Pressure, Diabetes (oral) and

Cholesterol.

. The STARS Campaign provides an important service to patients, helping

them to understand the importance of their medicines and how to use

them correctly.

U-KNO Catering Inc.

Food Service/Cashier - Sept 2013 to March 2014

. Greet and serve each guest in a fast, efficient and courteous manner.

. Follow proper cash handling procedures, as defined by the Cash

Handling Policies.

. Monitor and maintain quality of finished food products.

Comcast Cable Company

Call Center/Customer Service - April 2010 to Dec 2012

Processing order entry calls from Direct Salesman team.

Respond to inbound calls in a timely and accurate manner, with a focus on

customer service.

Trouble shoot and determine best course of action for each unique customer

situation.

Provide timely resolution on incoming billing inquiries.

Tennessee Retina

Medical Records Clerk - Feb 2009 to Jan 2010

Prepared new patient charts, referrals and weekly fee tickets.

Created and processed the patient care record folder.

Retrieved medical records and filing of daily prepared charts.

Southeastern Eye Specialists

Front Office Receptionist - Aug 2007 to Aug 2009

. Provide check-in services for patients to include; registration,

insurance verification and provide patients with health regulation

information.

. Collect patient demographic information and input into Medical Records

System.

. Complete check-out services for patients and ensure patient

understanding and process Patient. Medical Files

Arthritis Specialists of Nashville

Medical Office Specialist - Sept 2004 to June 2007

. Provide check in services for patients to include; registration,

insurance verification and provide patients with health regulation

information.

. Collect patient demographic information and input into Medical Records

System and manage Patient Medical Files.

. Manager multi-line phone system and provide high level of service to

all patients and staff.

EDUCATION

High School Diploma, Stratford High School

1981

Office Specialist Certificate, Nashville college of Medical Careers

2005

SOFTWARE EXPERIENCE

Microsoft Office, Word, Internet Explorer, Mysis Software, Emedware,

Windows XP, ATHENA, AND NEXTIGEN

Contact this candidate