Virginia Rains

**** *** ****** ****

Dunlap, TN *7327

423-***-****

Email: acwwdp@r.postjobfree.com

SKILLS SUMMARY

Office Management Inventory Management Cash Management

Customer Service Accounts Receivables Sales

WORK EXPERIENCE

4/2005 – 1/2016 Ashley Sling, Inc Chattanooga, TN

Assistant Branch Manager/Administrative Assistant/Customer Assistance . Took phone orders, assisted walk-in customers at front counter. Assisted customer in finding specific products, tracked inventory and replenished stock as needed. Processed all billing and invoicing of customers utilizing computer program Success 2000. Prepared end of the month reports including cash sales, expense reports and checkbook reconciliation for the Chattanooga branch.

Key Achievements: Proficient on Success 2000,exceptional people skills

11/2003 – 4/2005 Citizen’s Tri-County Bank Dunlap, TN

Proof Clerk

Scanned all checks, mortgage tickets, loan tickets, and other work and balanced everything for 14 branches. Prepared all outgoing work and readied it to be sent to the Federal Reserve.

Key Achievements: 20,000 keystrokes per hour

10/1999 – 5/2003 Industrial Wire Rope Chattanooga, TN

Customer Service

Handled phone calls and walk-in customers, received and processed customer orders; prepared invoicing and mailed billing. Reconciled cash sales at end of the month and transferred money and reports to corporate office.

4/1988 – 10/1999 Mill & Mine Supply Chattanooga, TN

Customer Service

Received phone-in orders and walk-in customer orders at front counter, made sales calls to generate new business, and operated cash register as needed, reconciled cash drawers and processed credit card sales at daily closing. Maintained time and attendance records for all employees and submitted records for pay period.

5/1979 – 9/1987 Mrs. Weaver’s Salads Memphis, TN

Administrative Assistant

Scheduled appointments, answered phone calls and resolved any issues or concerns and transferred those for manager. Verified inventory stocked and replenished anything needing restocked on daily basis to ensure freshness of all produce used in products. Ensured adequate stock of containers for each product. Maintained time and attendance records and submitted to payroll on timely basis.

Key Achievements: Timely inventory control to maximize production efficiency and minimize down time.

5/1971 – 5/1979 Welcome Wagon International Memphis, TN

Accounting Services Manager

Full charge bookkeeper responsible for maintaining all customer related procedures in specific territory in United States. Maintained payroll for Hostesses and Field Managers in my assigned territory. Resolved all customer concerns or issues in expeditious manner.

EDUCATION

High School Diploma Westwood High School Memphis, TN