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Customer Service Electrical Engineering

Madison, Connecticut, 06443, United States
October 03, 2016

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Getro Jean Baptiste

Cell: 203-***-**** *** Borrelli Road

North Haven, CT 06473



Responsible, hardworking professional who has technical knowledge in the area of troubleshooting, electrical design, analysis, testing, interpreting blueprint diagrams and drawings. Motivated individual with strong communication, customer service and time management skills. Seeking an entry level position which will further develop the necessary skills to succeed in the profession of electrical engineering


Bachelor of Science, Electrical Engineering, University of New Haven, West Haven Graduated, May 2016

Related Courses: Analog Circuits, Electromagnetic Theory, Digital Systems, Electrical Engineering Design, Communications Systems, Electronic Communications, Fiber Optics Communications, Electrical Power Systems and Power Electronics.

Associates Degree in Electrical Engineering, Graduated, May 2011

Gateway Community College, New Haven, CT

GPA 3.24


Project Lead The Way, West Haven, CT, Internship Summer, 2015

Using Autodesk inventor to edit and design toy parts for 3D Printing.


Patient Transport May. 2006 – June. 2016

Yale-New Haven Hospital, New Haven, CT

Emergency Department

Provided excellent customer service to a diverse patient population.

Decreased patient transport times from Emergency Department to other areas of the hospital while communicating directly with the nursing staff.

Streamlined and standardized the patient transport process by helping to develop new transport procedures and training methods.

Strived to improve the overall patient experience by adapting my communication and interactions to match their background, culture and medical condition.

Mentored and trained new hospital employees in the Transport Department.


University of New Haven Robotics Club, Member Fall. 2015- Spring 2016

●Collaborated with peers to create robots which performed specific tasks

●Entered robots in competitions


Camp Rising Sun, Branford, CT, Volunteer Fall 2015-present

Helping the organization with fundraising events, which benefits children with illnesses and provides them with a fun-filled week away at camp.


Programs: Proficient in National Instruments Multisim, Matlab, and Labview. Proficient in C Programming, Autodesk Inventor, Pspice, Microsoft Office, Excel, Oscilloscope, Multi-Meters and Soldering.

Languages: French (fluent); Creole (fluent)

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