Maria M. Pittarelli, PHR

**** ******* ***** *****

Roswell, Georgia 30075

acwwa4@r.postjobfree.com

(H) 770-***-****

Summary of qualifications

Over 23 years of progressive experience working with clients, establishing and analyzing requirements, and determining system solutions. Skilled in establishing team goals, providing direction, instituting and accomplishing objectives. PHR Certification.

Work experience

April 2016 - present

Vonage

Atlanta, Georgia

HRIS Manager/Programme Manager

Responsible for HR systems. Currently implementing Ultimate’s Ulti Pro as Human Capital Management System. Implementing Mercer’s Easy Enroll for Open Enrollment and ongoing benefits enrollment system. Implementing Discovery Benefits for flexible spending accounts, Commuter Benefits and Cobra processing. Responsible for HR related reports to include all ACA reporting for 2015 and preparing to date 2016 content for self insured company. Responsible for benefit vendor management. Escalation point of contact for HR generalists, benefits analyst and HRIS analyst.

Mar 2016 – May 2016

WestRock

Duluth, Georgia

Sr PeopleSoft Benefits Business Analyst

South East Region Technical Services Manager

Identify process efficiencies, recommend innovative uses of software functionality, communicate design, implement solutions and train end-users. Develop and document specifications for PeopleSoft 9.2 configurations and associated interfaces to ensure a scalable integrated enterprise platform. Guide the development of training material and technical documentation. Provide project guidance for small-to-medium sized projects related to the PeopleSoft environment utilizing team-oriented approaches.

Aug 2010 – Mar 2016

British Telecom (BT)

Atlanta, Georgia

HR Systems and Data Manager

South East Region Technical Services Manager

Manages and oversees BTs various HR (PeopleSoft, Oracle Fusion integrated with ADP Globalview) systems for the America’s. Working in close collaboration with key stakeholders to develop, implement, and modify system requirements. Maintains internal database files and tables, and develops custom reports to meet various requirements. Solely responsible for setup and maintenance of PeopleSoft Benefits Administration module (ver 8.9) . Oversight for vendor relationships with interfacing with required HR-related data. Responsible for building and submitting data for ACA reporting for self-insured company. Data included that required for both 1094-C and 1095-C.

Nov 2007 – July 2009

Automatic Data Processing (ADP)

Atlanta, Georgia

South East Region Technical Services Manager

Responsible for multiple, virtual Tier II teams providing technical and functional support for a number of ADP HR/Payroll/Reporting products in ADP’s National Accounts division. Develop, implement, and audit procedures related to the flow of information and systems used within the support operation. Establish standards of performance for the operation and manage the teams to achieve performance standards. Work closely with Solution Center Managers in managing escalations for service issues related to the product or performance. In addition to the support teams, responsible for a projects team that has P&L responsibility exceeding budgetary expectations.

Mar 2006 – Nov 2007

Independent Consultant

Atlanta, Georgia

Provide consultative services in the area of recruiting, staffing and business process reengineering. Independently recruiting for IBM, Accenture, Bearing Point for all HR functions and technical and consultative services.

Sep 2001 – Mar 2006

Colonial Pipeline Company

Atlanta, Georgia

Director HRIS

IT Project Manager –responsible for the implementation of PeopleSoft’s E-Learning Management. Additionally was project manager for the implementation of Oracle’s General Ledger, Fixed Assets, Inventory, Purchasing and Accounts Payable.

Manager of HRIS - responsible for managing and supporting all HR systems and day-to-day operations of those systems. Project Manager for the upgrade of PeopleSoft 7.5 to 8.1 to 8.8 accomplished without consultant assistance. Project delivered on time and under budget. Modules implemented included Human Resources, Benefits Administration and North American Payroll, managed using Microsoft Project. Let implementation projects for EProfile, ECompensation and ERecruit. Liaison with Corporate IT and outsourced benefits vendor to resolve issues and ensure accurate programming and interface design. Liaison for internal groups to coordinate their system needs that were either met as a function of HRIS or required escalation to the IT organization. Coordinated with IT team to communicate PeopleSoft program changes, ensured related testing and coordinated rollout and continued internal support. Responsible for all payroll system configuration and system testing. Responsible for all interfaces to third party systems or vendors including GL. Additionally, responsible for Ceridian Time and Attendance. Responsible for the training and support component of all tools used for the management of HR, Benefits or Payroll related data. Responsible for ensuring queries and reports are provided to all endusers using SQL, Crystal Reports or PeopleSoft’s query tool. Day-to-day direct report responsibilities. Implemented a project management approach to HR projects including training team on project plan, scope document and requirements analysis development.

Responsible for managing manager issues as they related to policy and procedure. Functioned as Compensation Manager for 4 years managing all elements of annual salary increases, in strategy, process and execution from a systems perspective. Managed elements of New Hire Orientation. Assisted in the rolling out new benefit programs conducting presentations in the field during Open Enrollment. Responsible for Humanitarian Assistance Program (managed all aspects through Hurricanes Katrina and Rita). Responsible for miscellaneous recruiting efforts and the development and delivery of team meetings.

1999-2001

Cox Enterprises, Inc.

Atlanta, Georgia

Director HRIS, Project Manager

Director of HRIS - responsible for managing all HR systems and day to day operations of those systems. Act as liaison with Corporate IT and outsourced benefits vendor to resolve issues and ensure accurate programming and interface design. Act as the liaison for internal groups to coordinate their system needs that are either met as a function of HRIS or escalated to the IT organization. Provide all executive status reporting to upper management. Coordinate with IT team to communicate PeopleSoft program changes, ensure related testing and coordinate rollout and continued internal support. Coordinate with payroll for system configuration and system testing. Understand functionality of payroll for related testing to determine desired payroll results. Responsible for the training and support component of all tools used for the management of HR, Benefits or Payroll related data.

Project Manager - responsible for managing the implementation of PeopleSoft v 7.5 HRMS, managed using Microsoft Project and leading a project team of 32. Provided advice on complex and challenging issues. Interfaced with diverse and decentralized client base for the identification and development of requirements, implementation procedures and meeting defined objectives. Implemented HR and Benefits Administration for employee base of over 100,000 and user base of approximately 250. Determined training requirements and developed and delivered training for all endusers for initial startup and ongoing training. Project completed on time (less than 15 months) and under budget.

1998 - 1999

Automatic Data Processing (ADP)

Atlanta, Georgia

Project /Account Manager

Responsible for coordinating the implementation of the HRizon Payroll services through interaction with various project teams that ranged in size from 5 to 45. Provided functional and technical advice on complex and challenging issues. Interfaced with client implementation teams in the delivery of client projects through the identification of client needs, implementation procedures and meeting defined objectives. Managed multiple implementation efforts in the delivery of complex products and services. Provided oversight responsibility for multiple projects that complete the day-to-day implementation responsibilities for the delivery of client service. Influenced project teams by setting priorities, determining roles and responsibilities and implementation parameters. Managed the project plans, the documentation of issues and resolutions as well as action item logs. Performed account management responsibilities for largest clients using these specific suite of products. Arranged for all services provided by ADP to these clients.

1997- 1998

Technology Solutions Company

Atlanta, Georgia

Senior Consultant

Senior Consultant on teams that solved complex business issues and implemented large-scale, enterprise-wide information technology solutions, primarily PeopleSoft. Responsible for reviewing business processes to examine opportunities to introduce operational efficiencies improve service delivery and automate decision-making processes. Responsible for the assessment, design and development of PeopleSoft functional/technical requirements and solutions, configured and modified applications and lead the work of less experienced professionals. Demonstrated project management talents, gathering and analyzing data, participating in the development of project plans, keeping team members apprised of project status and ensuring timely, value-added client service.

1995- 1997

ADP, Inc

Atlanta, Georgia

Support Team Leader

Ensured the provision of ongoing support and technical assistance to an assigned client base regarding product capabilities and product problems. Scheduled work hours and provided input to performance appraisals for team to ensure efficient utilization and evaluation of Human Resources. Used product training and expert knowledge of payroll, HR operations, programming and relational database concepts to investigate and resolve complex client issues. Ensured that team maintained proficiency on all new product rollouts, as well as existing offerings.

Senior Support Analyst

Responsible for providing customer support for ADP’s Client Server Series (CSS), which consisted of Human Resources, Benefits Administration, Flexible Spending Account Administration, Payroll and Autolink (mainframe interface for payroll processing). These products were comprised of PeopleSoft’s ver 1.5 PeopleTools, SQR (Structured Query Report Writer) and a COBOL component to execute the payroll module. Areas of support provided coverage of all aspects of the application, troubleshooting network and installation problems and questions. Provided assistance in the debugging of application enhancements, custom reports and modifications as well as aided in the resolution of database issues. Provided assistance writing SQL and custom reports using both Gupta’s SQLBase and Oracle databases. Performed remote diagnostic access in instances where the conventional problem solving techniques used by client staff fails to produce desired results. Worked proactively to alert clients to potential problems. Served as part of the forum that applies input from clients to help guide the CSS product development effort. Additionally, had account manager responsibilities for 24 accounts that were up and running on the application. Responsible for providing guidance and assistance in the upgrade paths, platform changes, custom modifications and development.

1994-1995

Oracle, Inc.

Atlanta, Georgia

Staff Consultant

Responsible for the integration and implementation of Oracle Financial Applications in client sites. Analyze current operations and determine the optimum implementation strategy. Identify and perform any customization required to satisfy requirements. Determine reporting requirements and effect any required modifications. Develop test plans. Train all endusers. Develop and publish all life cycle documentation.

1991 - 1994

Computer Sciences Corporation

Arlington, Virginia

Associate Program Manager

Responsible for 36 employees supporting all of the computer operations for the Submarine Directorate for the Department of the Navy. Provided leadership in the determination of direction and in establishing vision as it pertained to computer services. Developed and maintained budgets, established policy and procedures.

Support Manager - Responsible for a Help Desk providing software and hardware support for a 500+ on-site user community. Responsible for performing all systems administration for a network consisting of 28 fileservers as well as ensuring remote connectivity for submarines at sea. Additionally, responsible for warehousing functions:

Maintained software and hardware components, tracked warranties and licensing agreements, provided control over maintenance contracts.

Design Team Manager - Responsible for the development and maintenance of a custom developed, automated financial system performing budgeting and appropriation accounting. Liaison between programmers and end users. Developed life cycle documentation, controlled upgrades and modifications. Integrated ad hoc software to provide querying and reporting ability.

1987 - 1991

ANADAC, Inc.

Arlington, Virginia

Assistant Program Manager

1986-1987

Club Meditteranne

Dominican Republic, Bahamas, Florida

Assistant Bank Manager

1985-1986

Tracor, Inc.

Arlington, Virginia

Budget Analyst

Education

James Madison University 1985

Harrisonburg, Virginia

BBA - Accounting, International Business, French

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