Customer Service Data Entry

Tatyana Davis

Address: **** ********* **. **********, ** 35806

(M): 256-***-****; Email: ***********@*****.***

OBJECTIVE

Ambitious individual seeking to obtain a challenging position that will enhance my skills and experience while receiving maximum job satisfaction and optimum career growth. EDUCATION

Faith Covenant – H untsville, AL

Christian Academy

Degree: High School Diploma Cumulative GPA: 3.0/4.0 Graduation: May 2012 Virginia College – Huntsville, AL

Technical College

Degree: Cosmetology Certification Graduation: September 2014 WORK EXPERIENCE

Alorica - Huntsville, AL August 2015 – Present

Position: Optum Rx

● Research and provide information for customer inquiries

● Implement solutions for escalated problems

● Up-sell every transaction

Treat Me Bath and Body - Huntsville, AL August 2012 – August 2014 Position: Sales Associate

● Provided exceptional customer service to customers

● Operated cash register

● Met and exceeded sales goals

Gee’s Trucking - H untsville, Al April 2009 – May 2012 Position: Secretary Assistant

● Greet and direct customers

● Handle and process paperwork

● Database management and word processing

CERTIFICATIONS

Alabama State Board of Cosmetology and Barbering- L icensed Cosmetologist - 2014 SKILLS

Computer: M icrosoft Office, Internet, Data Entry, QuickBooks, Dispatching, Macintosh OS, Database Management, Ease of Use Software Applications, Payroll Communication: W ritten, Verbal, Listening, Negotiation Other: Research, Analytical, Organizational, Filing, Marketing, Attention to Detail, Time Management, Adaptability, Professionalism, Flexible, Versatile, Team Player, Dependable, Committed References Available Upon Request

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