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Operations Specialist

Cleveland, Ohio, United States
October 05, 2016

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**** ******** **. *****, ** 44129 Cell: 602-***-****


A proven operations specialist with over 20 years of experience in manufacturing and production. Experiences includes distribution domestically and internationally, company-wide logistics, inventory control, supply chain management, shipping/receiving, warehousing, production, purchasing, chemical development and reaction, process-flow and design, continuous improvement to increase yield and efficiency, and working with local and federal government organizations.


Bachelor of Science in Health Science. California State University, Hayward, Hayward, CA. Graduated 1999

Associate of Arts in Liberal Arts. Diablo Valley College, Pleasant Hill, CA. Graduated 1997

Earned 100% of educational expenses


Zircoa Inc. – Solon, OH – Grain Plant Supervisor, June 2015 – October 2016

Primary responsibility included supervising the day to day manufacturing of a ceramic base material used in production throughout the facility. The Grain Plant is a 24/7 production operation comprised of 8 employees in a union setting. Establish rules and direction in regards to the use and training of hazardous chemicals, environmental matters, and quality/yield relationship. Engineered existing equipment and procedures to reduce down-time and increase performance.

MAR Systems Inc. – Solon, OH – Production Manager, Apr. 2012 – June 2015

Primary responsibility included complete operational control from plant production warehousing, shipping, receiving, safety, training, and inventory. Developed and maintained a safety and training program for all employees including updating and implementing all SOPs, MSDSs, and optimized production. Develop new applications for the established products in a Research and Development setting. Established new QC and QA programs used to improve the main product line and development of new concepts.

MP Biomedicals LLC - Solon, OH - Production Manager – Life Science Division, Nov 2005 –Sep 2011

Primary responsibilities included managing the day to day activities of up to 60 employees in production, distribution, and development of Life Science products. Streamlined the company’s processes and procedures including production of 9 divisions and 25,000 individual SKUs by automating the entire operations process from manufacturing to inventory control through shipping using RFID. Reduced operational expensive by improving the efficiency of purchasing and production excellence using Lean Manufacturing techniques by eliminating waste. Developed a Quality System for the Production group testing incoming, in-process, and all finished goods. Lead the Life Science Research and Development group that expanded the product lines and sales by 10% per year.

SafTest Inc. - Tempe, AZ (Acquired by MP Biomedicals, LLC) – Laboratory Manager, June 2005- Nov 2005

Focused on QC/QA of production kits and equipment, customer service, inventory control, SOPs for food testing laboratory using an equipment platform designed for testing of degradation of lipids. Worked with large food manufacturers and oil companies for development of new products and improvements in their quality systems.

Ashland Distribution Company, Fairfield CA –Analytical Chemist/Inventory Control/Dispatcher, Nov 2001-Sep 2004

Primary responsibilities included testing incoming and outgoing industrial chemicals for distribution and dispatching union drivers for delivery, and production schedules for the warehouse. Performed inventory control of bulk and specialty products while working with sales/customer service for accurate and on-time deliveries.

On-assignment-Lab Support, Sacramento, CA – Chemical Specialist (Temp-to-Hire at Ashland), Feb 2001-Nov 2001

Temporary positions in QA/QC, formulations, production/manufacturing in labs including employment at Bio-Rad Laboratories.

Outside Sales – San Francisco Bay Area – Account Manager, Apr 2000-Dec 2000

Outside sales positions selling telecommunications, and copiers/fax machines

Retail, Concord, CA – Supervisor/Assistant Manager, June 1995-Feb 2000

Managed area personal in retail environments as floor supervisor and cashier supervisor at Sam’s Club and Old Navy


Computer Based Programs

ERP systems include: SAP, AS400, Syspro, and Man Man. Extensive experience using Microsoft Office (Word, Outlook, Excel, and PowerPoint), Used Lotus Notes, AOL, and Gmail for relationship databases. Used UPS, Fed Ex, DHL, and FreightQuote for distribution. Used data entry and spreadsheets for tracking inventory and KPIs.


Fork Lift/Tow motor Certified, IATA Hazardous Shipping, GHS Training, 10-Hr OSHA Training – General Industry, 30-Hr. Outreach Training Program – General Industry, Effective Combustion and Control, Radiation Training, SCBA Training, HazWoper Training, Lock-Out Tag-Out Training, Confined Space Training

Government Regulation Compliance

Worked under cGMP and GLP requirements. Completed courses in Hazardous Waste Management: RCRA and DOT Regulations. Observed all EPA and FDA procedures. Adhered to all DOJ, DOT, OSHA, and ISO 9001 regulations. Training include bio-safety training in BSL2 hood, bio-safety cabinet, PPE, blood borne pathogens, clean room procedures, cold room procedures, and chemical safety with understanding of Hazwoper, hazardous material and shipping hazardous material. Obeyed all State, Federal and local laws. Chairman of the Safety Committee writing SOPs, SDSs, and establishing and following OSHA guidelines. Maintained safety records and improved training reporting.

Personal Accomplishments

Successfully moved and integrated a company’s operations from Arizona to Ohio with quadrupling sales in 4 years.

Established KPIs to measure and track and then improve production and manufacturing processes.

Set and then exceeded my goals in manufacturing that also exceeded the company’s goals.

Qualified machines and equipment for production and engineered existing machines, equipment and techniques to improve safety, efficiency, and increase yield.

Used and familiar with the use of most laboratory equipment.

Negotiated pricing and standard delivery schedules with vendors/manufacturers.

Managed the inventory for world-wide production and distribution for a company unit of $35 million in sales. Increased the gross margins overall by 4% increasing revenue. Reduced on-hand raw material inventory by 20% while increasing finished stock by scaling up production and just in time deliveries. Reduced back-orders from 25% of monthly sales to less than 5% over a 2 year period.

Worked with maintenance and purchasing to reduce downtime from 25% to 10% of equipment lost time by holding maintenance and operators responsible for preventive maintenance and purchasing for vendor reliability of products.

Developed a Quality Control Program reducing quality complaints from over 200/month to less than 5/month by qualifying vendors and product specifications, testing incoming raw materials, in process, and finished production. Maintained batch records for production review and compliance. This program created accountability and traceability across all departments increasing awareness engaging all employees.

Established safety procedures for all company employees that included PPE, emergency response, workers safety, and hazardous response and concerns.

Performed my graduate field study in Occupational Safety and Health and participated in numerous Safety Committees with a focus to improve company safety and reducing accidents.

Established and maintained a 5S+1 system in my department greatly reducing clutter and increasing safety awareness.

Have comprehensive understanding of sales, marketing, operations, production, research and development procedures, and accounting principles and how they work together to grow a business.

Hired, trained, promoted, held meetings, mentored, disciplined, reviewed, terminated, evaluated, and developed employees. Maintained schedules for vacation, absences, overtime and for increased or decreased production needs. Worked in Environments that consist of clean-rooms, to basic laboratories, to warehousing to cold room manufacturing and storage to chemical production to general office environments.

Introduced a Life Science Research and Development group for new products that generated $4 million in new additional sales over a 3 year period.

Worked with customers and vendors for custom product modifications increasing quality and customer satisfaction using up to date techniques and products.

Developed and presented new business plans for strategic planning and Capex procedures for large projects.

Driven special projects that have introduced automation, vendor audits, bar-coding and RFID, package and product redesigns, and processes that have improved the flow of the inventory within a warehouse and system.

Implemented new systems for BOMs, SOPs, and inventory control for continued process improvements that improved production efficiency and quality by increasing production standards and instituting new production techniques and procedures and scaled up production for increased efficiency due to reduced staffing.

Key member of the ISO 9001 steering committee that established ISO 9001 to the company.

Chosen to represent my store at the Wal-Mart Shareholder’s Meeting at Sam’s Club.

Developed a Quality system for a urethane and coatings while working with R & D for optimal specifications for products.

Qualified a network of additional manufacturers as secondary and tertiary suppliers for raw materials.

Inventor on Patent number 203917.00125US-1, “Removal of Copper from Aqueous Streams using an Iron Promoted Activated Alumina.”

Hobbies Family, golf, and traveling

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