CURRICULUM VITAE
OF
ISHMAEL VELI MAWILA
PERSONAL DETAILS
Surname : Mawila
First Name : Ishmael Veli
Identity Number : 750-***-**** 085
Residential Address : 3711 Shamkwanga Street Chiawelo Ext 2 Soweto 1818
Contact Details :063-***-**** /
Email Address : acww58@r.postjobfree.com
Sex : Male
Drivers License : Code 10 (C1)
Nationality : South African
Criminal Record : None
Home Language. : Xitsonga
Race : African
Health Status : Excellent
Religion : Christian
EDUCATIONAL QUALIFICATION
Name of School. : Ndengeza High School
Highest Grade Passed : Grade 12 (Matric)
Subjects Passed Xitsonga English Afrikaans Biology Biblical Studies Geography
Year Obtained : 1996
OTHER QUALIFICATION
Name of Institution : Vaal University of Technology
Course : Post Marketing Management Diploma
Subjects Passed Marketing 1, 2 & 3 Personal Selling Sales Management Business Communications Accounting Mercantile Law Economics Advertising Sales Promotions Quantitative Techniques Marketing Research
Year Obtained : 2003
Name of Institution : Cornerstone College
Course. : HR Certificate
Subjects Passed : Intro to Ms Windows Microsoft Word Outlook Express Internet Explorer Telephone Etiquette Communication Skills Interview Techniques Inbound Call Management Basic and Advanced Customer Service
Year obtained. 2006
CAREER HISTORY
Employer : Standard Bank of South Africa
Division : Pre-Legal Collections Home-Loans (Late Stage)
Position : Account Management Consultant
Period : January 2008 to April 2015
Reason for Leaving : Resignation
Duties and Responsibilities
Responsible For The Legal Procedures In The Process Of Collecting Overdue/ Delinquent Accounts For Home Loans, Preparing Outsourced Collection Agent’s (OCA’s) Invoices For Payments, Dealing With Telephonic Client Queries, Creating And Updating Spreadsheets On Excel, Doing Special Project When Required By Management And Responding To Correspondence Received (E-Mails And Faxes), Compliance With Statutory, Regulatory And Operational Risk Requirements, To Protect The Reputation Of The Group To Avoid Legal/ Action/ Sanction In Respect Of Regulatory Compliance Matters.
Reduction Of Number And Value Of Arrears Accounts As Per Target Of Available Resources, Example Systems And Networking Partner (Internal And External)
Maintenance Of Statistical Information On Accounts In Arrears
To Attend To All Queries And/ Or Complaints
Technology Used
Microsoft Excel, Microsoft Outlook, Microsoft Word, Intranet, CACS, OS/2 & CDDS
Achievements / Accomplishments / Value Add
Top Performer Award, True Blue Award, SRC Prestige Award, SRC Leadership Award
EMPLOYMENT REFERENCE
Contact Person : Masabata Malatsi
Organisation : Standard Bank Team Leader
Contact Number : 071-***-****
Telephone number : (011-***-**** / (010-***-****