E-Mail: acww3y@r.postjobfree.com
Contact No:009***********
IBRAHIM SATHAKATHULLAH
DATABASE ADMINISTRATOR PROFESSIONAL
ITIL Certified major Incident, Problem & Change Mgt., Business Analyst, Technical Writer experience in IT operations and change management of enterprise systems supporting banking, investment, property and life insurance using internet and web services, web applications, databases, virtualized servers, network and mainframe systems in a 24/7 environment
Dedicated and versatile Oracle Certified Professional offering 3+ years of experience in the IT sector
First-rate analytical and problem solving skills dedicated to maintaining high quality standards
Eager to contribute in a team-oriented environment having inner desire to gel in cohesive team and work for business growth
Solid professional standards; excellent track record of dependability; maintain focus on achieving results while formulating and implementing solutions to meet diversity of needs
Work with cross-cultural, multi-national teams ensuring optimal utilization of resources leading to overall profitability; strong problem-solving, planning, team-building and management skills
Core Strengths
Oracle Database Administration
Database Design
Implementation, Tuning & Optimization
Quality Assurance
Technical Summary
Virtualizations
Oracle VM, VM Ware
Databases
Oracle 11g, Oracle 10g, Oracle 9i, Oracle 8i
Specialization
Grid, RAC, ASM, DataGuard, RMAN, Replication, Golden Gate
Tools
OEM, Toad, AWR, Statspack, ADDM, Log Miner, ZOHO, Matrix
Platforms
RHEL 5,6,HP-UX & Windows
Academia & Certifications
MSC in Information Technology, Annamalai University in 2011 with First Class
Oracle Certified Professional in 11g
Certified Information Technology Infrastructure Library (ITIL) version 3 foundation (Aug 2016)
Career Contour
CAREER PATH
DURATION
Oracle DBA, Innotech Solutions FZC, Sharjah
May' 14 - Till date
Softunique Solutions, Oracle DBA, India
Sep’12 - Jan' 14
Key Deliverables:
Set up 11g / 10g / 9i Physical Data Guard under RAC and Non-RAC environments and perform switchover, failover and converting standby to read only mode.
Prepare and generate AWR reports, ADDM, Statspack reports for identifying bottlenecks
Monitoring and optimizing database performance while planning for backup & recovery of database information.
Monitor Standby databases to protect enterprise data from failures, disasters, errors and corruptions
Responsible for
oInstallation of Oracle server version 9i,10g,11g
oInstallation / Reinstallation / Configuration of Database in case of Database Crash
oCreating & grant roles & privileges to users by creating database security imposition; create synonyms for view users and troubleshot issues related to user connectivity
Pivotal in conducting health check of servers, database and applications along with proactively checking query slowness
Design, configure and install all major production, development and test database environments
Identify and troubleshoot all errors / issues related to the database along with maintaining logs and backups for the same
Evaluate and select database tools for database & application tuning, capacity planning and database stability
Instrumental in capacity planning, performance tuning, database security, disaster recovery, installation and ongoing maintenance with special emphasis on web-based server administration
Help Desk Management:
Provided and participated in hands on expertise and resolution on a regular basis as well as managing the Help Desk group, and served as the escalation point for the group.
Coordinated help desk support operations with IT support teams of engineers, administrators, and managers in all offices worldwide managing the implementation of help desk related service level agreement SLA in compliance with industry standards to allow these teams to support external customers.
Planned, developed and implemented new support policies and procedures by establishing company-wide help desk systems and processes for managing and tracking to provide trend analysis and ticket reporting to management.
Reviewed reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact.
Analyzed help desk activity and made recommendations for increased organization efficiency and effectiveness.
Created long term strategies for growth and preservation and career development plans of the help desk group members by providing the staff with additional training and resources.
Conducted periodic performance evaluations and annual personnel reviews for staff members.
Coordinated with staff, end users, and department managers to determine requirements for new or modified software and hardware and planned and executed a worldwide laptop replacement.
Identified opportunities and developed productivity support tools to align with the company’s business requirements. Support tools included desktop operating systems; PC, laptop, and server applications; telecommunication support; e-mail, calendaring and handheld platforms; office automation tools; Intranet and video teleconferencing support solutions and remote user support.
Assisted in documenting existing productivity systems architecture and recommended changes for management review including disaster recovery and business continuity efforts.
Assisted in the implementation of physical asset tracking procedures using office automation software and bar coding hardware.
Conducted vendor negotiations for hardware and software purchase, negotiated best pricing, established new procedures for cost reduction, and generated purchase request
Key / Valued MEARC Customers:
Customer: Al Wathba National Insurance Company - Abu Dhabi
Description: Installed Oracle 11g RAC (2 node) with Grid in ASM implemented 11g With GoldenGate
Customer: AOIC, Al Futtaim Insurance
Description: Installed Oracle 11g RAC (2 node) with Grid in ASM implemented 11g dataguard in IBM AIX 6
Customers: ALS, Al Sayegh Brothers & Jackys
Description: Proposed hardware configuration and installed Oracle 11g database; fine tuned their reports and invoice related performance issues.
Customer: DANUBE
Description: Fine tuned the database (RAC) and provided solutions for their long pending issues
Customer: JamOman
Description: Resolved continuous blocking & hanging issues and provided permanent solutions for their performance related issues.
Oracle VM
Installed Oracle VM in Intel and SPARC platforms
Created VM on individual machines and cluster pools
Personal Dossier
Date of Birth: 10th July, 1988
Linguistic Proficiency: English,Tamil and Malayalam
References: Furnished upon request
Passport Details: J8551235
I hereby declare that the details furnished above are true to my knowledge and belief.