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Quality Control Engineer

Milwaukee, Wisconsin, United States
October 05, 2016

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Baha Hamdan

Franklin, Wi, USA



A Six Sigma Green Belt certified. Creative and passionate Quality and Manufacturing professional with excellent communication and interpersonal skills. Over ten years of International experience, working with a proven track record of implementing Operational best practices in quality and supply chain. My core strengths lie in building and leading effective teams and tools in the whole areas of operations.


University of Jordan, Amman, Jordan Oct 1998 – Dec 2003

BS.c Degree in Industrial Engineering / Manufacturing & Management.


R.S.InfoCon, Mount Pleasant, Wi Dec 2015 – Until Now

Quality Assurance Engineer

Working closely with product management, developers, and solutions teams to define new platform framework features insuring a high performing and ultra-usable user experience.

Analyzing business problems and developing test plans and solutions to resolve these problems.

Evaluating testing tools and stacks

Automating tests.

Collecting, tracking, and analyzing quality metrics on how to improve performance.

Experience with security testing

Preparing for sprint planning by understanding the details (effort, risk, priority) of remaining work committed for an update.

Assisting engineering in defining development tasks

Performing peer code reviews as part of everyday workflow.

Contributing ideas for continually improving the team’s productivity, job enjoyment, and code quality.

Mentoring junior team members.

PEPSICO Jan 2011 – Aug 2014

Quality Control Supervisor

Provides technical and process knowledge for water treatment/waste water, product batching, product testing, package testing and supplier capability

Maintains Good Manufacturing Practices with regards to micro/sanitation, and pest control chemicals

Demonstrates a working knowledge of production equipment (processing and packaging equipment) and its' related impact on overall quality

Maintains up-to-date knowledge of process improvements and technical developments

Understands and trains others in product characteristics, attributes and Quality Control testing procedures

Responds to and proactively reduces consumer complaints

Utilizes sound judgment in customer and consumer issues and possible crisis management

Sets frontline performance standards providing coaching and feedback to build capability

PEPSICO Dec 2008 – May 2010

Quality Control Engineer

problem solving for in process manufacturing and quality testing concerns.

Support First Lot Control process to ensure all formula specifications are within the requirements of the process.

Work with Technical Team to ensure formulas move closer to first run capability after initial launch. Minimization of cost, cycle time and the maximization of quality are key metrics for this position.

Work with Applications, Quality Control Technicians as well as color shaders to optimize quality testing process; work to minimize possible sources of variation.

Support Customer Quality Engineers with all customer root cause investigations, audits and visits.

Facilitate and promote Quality Control personnel interaction with production floor personnel and daily operations.

PEPSICO Apr 2006 – Nov 2008

Systems Implementation and Sustainability Engineer

Implement PEPSI International's Best Practice tools and systems in the field of Manufacturing and Warehousing over 3 Plants in Saudi Arabia, like: Lean, M&W (Performance tracking and Improvement system), SCP (Supply Chain Planner), RAT (Results Analysis Tool), QEA (Quality Excellence Award), and ReCon (Resources Conservation). In addition to Pepsico-AIBI Food Safety system.

Manage to sustain these systems in place by supporting the teams and creating the tracking and monitoring tools.

Conduct Internal Audits and Health Checks to evaluate teams/departments implementation and direct the work to the correct implementation.

Coordinate with PEPSI International to receive the support and close any gaps in the implementation of the tools and systems.

ProTech Establishment, Amman, Jordan Apr 2002 – Mar 2006

Planning Engineer

Inventory Management, this to include Raw Materials and Finished Goods.

Local and Oversees procurements. This to include Suppliers Management, Ordering, Insurance, shipping and Clearance.

Logistics Management: Manage all Raw Materials and Finished Goods movements.

Implement Just-In-Time system and minimize inventories stocks.

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