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Technical Support Training

Location:
Magdalena, CALABARZON, Philippines
Posted:
October 04, 2016

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Resume:

JEFFREY S. PACIA

Bachelor of Science in Computer Management

Provincial Address: 141 Brias St. Nasugbu,Batangas

City Address: 308 A Smith St. San Andres Malate,Manila

Mobile Number: 092*-*******

Email address: acww0n@r.postjobfree.com

OBJECTIVE

To be a part of an organization where I could bring out and utilize my skills, knowledge and potentials to their fullest and provide me with personal and professional growth.

ACADEMIC BACKGROUND

TERTIARY TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES (MANILA)

BSC Computer Management

Graduate as of April 7, 2006

2002-2006

TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES (MANILA)

BS Electronics and communication Engineering

2000-2002

MAPUA INSTITUTE OF THE PHILIPPINES (MANILA)

BS Computer Engineering

1998-2000

SECONDARY IMMACULATE CONCEPTION COLLEGE

Balayan, Batangas

1994-1998

ELEMENTARY NASUGBU WEST CENTRAL SCHOOL

Nasugbu, Batangas

1987-1994

SEMINARS ATTENDED

WEB PAGE DESIGNING

August 26, 2005

Arlegui room 204

TIP Manila

FLASH ANIMATION

September 5, 2005

IT room Arlegui

TIP Manila

NETWORKS

September 23, 2004

IT room Arlegui

TIP Manila

TRAINING AND SKILLS

On the job training

PHILAM PLANS

INTERNAL CONTROL DEPARTMENT

PhilAm Life Building United Nations Avenue, City of Manila

July – October 2005

E-SEAL TRAINING ACADEMY

BUTCHERY

Training completed as of October 2010 training includes carcass washing and other meat cutting skills

PAGCOR

INTERNAL SECURITY STAFF TRAINING COURSE

PAGCOR TRAINING CENTER

PAGCOR COMPLEX, BAYAN LUMA IV,IMUS, CAVITE

Training started on August 2011, graduated on October 2011

SKILLS AND ATTITUDES DEVELOPMENT PROGRAM FOR JR. CCTV OPERATOR

PAGCOR TRAINING CENTER

PAGCOR COMPLEX, BAYAN LUMA IV,IMUS, CAVITE

Training started on October 5,2015,Graduated November 23, 2015

WORK EXPERIENCE

December 2005 – February 2006 TECHNICAL SUPPORT REPRESENTATIVE

ALLORICA PHILIPPINES INC.

33rdflr.Wynsum Corporate Plaza F.J. Ortigasave.

Ortigas Center Pasig City

Job Description:

Provide technical support assistance to U.S. based clients through phone in troubleshooting their networking devices and other computer problems.

August 2006 – February 2007 Private tutor for pre-schoolers and elementary students

April 2007- January 2008 Self- supportive, (run a small food shop)

July 2008 – August 2008 Domestic Helper

Rome, Italy

September 2008 – March 2009 Hotel Residenza, Casa Ruspoli

Rome, Italy

April 2009 – Nov. 2009 PiscinaLanciana

Gym Staff

Rome, Italy

Esotica Shop

Souvenir Shop staff

Rome, Italy

Nov. 2009-July 2010 PiscinaLanciana

Gym Staff

Rome, Italy

Domestic helper

Baby Sitter

Rome Italy

Esotica Shop

Souvenir Shop,

Rome Italy

Nov. 2010-Feb. 2011 Slaughterhouse Butcher

Municipal Meat Inspection Services

Brgy.PutatNasugbu, Batangas

Job Description:

Job includes carcass washing and dehairing

April 2011-July 2011 Run a small food business

Dec. 9, 2011- Dec. 2015 Internal Security Staff for PAGCOR Casino Filipino

General Duties and Responsibilities:

Ensuring peace and order within casino premises

Making sure that house rules are being obeyed with honest to goodness compliance

Monitors customers, employees and the whole area of responsibility

Assist customers on their inquiries, and accorded with utmost courtesy

Act as witness and escort during the operation of table games, slot machine and

treasury division (operation such as refill, yield, exchange, slot machine maintenance,

awarding of cmr and other important operation of the casino.)

Assigned at Heritage’s Arcades club, as follows;

Atrium VIP Club (Slot Machines)

Midas Casino (Penthouse\ Table Games)

Majestic VIP Club (Networld Hotel)(Slot Machines)

Mini Casino VIP Gaming(Networld Hotel) (Table Games)

Sofitel VIP Club (Slot Machines)

Success Vines VIP Gaming Club (Sofitel) Table Games

Assigned at Casino Filipino Hyatt Branch

Assigned at Casino Filipino Davao branch, Acting Supervisor

Jan. 2016 up to present JR.CCTV OPERATOR for PAGCOR Casino Filipino

General Duties and Responsibilities:

Monitoring, Recording and Archiving of important data for the casino operation

Ensuring transparency within casino

Ensuring that all protocols in the casino are properly obeyed

Keep tracks of daily casino operation

Presently assigned at City State Hotel Casino and at Pan-Pacific Hotel Casino VIP Gaming club

ADDITIONAL INFO:

Gaming Employment License Holder

Gaming Employment License Number: CO9-12-009050

PERSONAL BACKGROUND

Age : 34

Birth date : September 30, 1981

Birthplace : Nasugbu, Batangas

Civil status : Married

Citizenship : Filipino

Religion : Roman Catholic

Weight : 150 lbs

Height : : 5’7”



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