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Administrative Assistant Customer Service

Collinsville, Illinois, United States
October 03, 2016

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Denise G. Rudis

** ******* **. ************, ** *2234

Phone: 618-***-**** Email:

Objective: To obtain a position commensurate with my management support experience and

related personal computing skills.

Experience: August 2015 – September 2016 Newton One, LLC St. Louis, MO

Administrative Assistant

Schedule appointments, maintain office supplies, update technologies

Assist with case preparation, create power point presentations

Creating events through constant contact, go to webinar and smart office

Application preparation and requesting illustrations from carriers

Apply for and maintain continuing education (CLE, CPE, CFP, CTFA)

October 2004 – August 2015 Hempstead Financial Group St. Louis, MO

The Qualy Group

Staff Support

Input Life, Disability and Annuity applications.

Assist Client Relations Center with reports and clients.

Maintain office supplies and mail.

September 2003 – October 2004 FT Services, Inc. Edwardsville, IL

Administrative Assistant

Maintained quarterly annuity and insurance account

Assisted several departments for reports and letters.

Answered phones and greeted guest.

Maintained mail, Mail machine and office supplies.

May 1981 – March 2003 Marsh@Work Solutions St. Louis, MO

Billing & Enrollment Coordinator

Special assistant to billing and enrollment manager responsible for customer

services and client satisfaction.

Responsible for firm enrollments, changes and terminations.

Organized group insurance for firms through participating associations.

Maintained monthly billing for life/health premiums.

Reviewed and approved personal health statements.

Processed Cobra and Medicare client requests.

Compiles daily, weekly and monthly reports.

Equally dispersed projects and mail to processor clerks.

Maintained business continuity program for Marsh Company.

June 1978 – April 1981 Boatman’s Bank St. Louis, MO

Credit Department Clerk

Responsible for past due and over-the-limit account management

Customer service representative.

Credit authorization for high limit card holders.

Education: Central Community High School Breese, IL

State of Illinois Life/Health License

Series 6 and 63 Security License

Computer skills, Microsoft Word, Excel and Power Point

Trained in Business Continuity Management

References: Available upon request.

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