Objective
I am aspiring to become an integral part of your esteem organization where I can effectively maximize and utilize my overall skills and experience which enables me to make a positive contribution to the company. Special Skills
Professionally qualified with more than 4 years experienced in Customer Service Field, Sales & Marketing and Administration. Three years’ experience in Supply Chain, Logistics & Distribution. Ability to thrive in an environment of pressing deadlines and constantly changing conditions. Self-oriented and capable of doing work independently. Proficient in Windows Application (MS Word, Excel, Power point, Outlook, & Web-based Email) Highly motivated and results oriented professional with exceptional leadership and communication skills. Willing to learn, handle new task and able to work in own initiative as part of team. Very good in telephone manners, very well versed in MS Office applications. Excellent typing skills.
I am a very hardworking person, strong willed, competitive, organized systematic and most especially a fast learner. With these attributes I further aim to established good working relationship with my peers. Educational Background
Mariner’s Polytechnic Colleges Foundation
Rawis, Legazpi City
Bachelor of Science in Customs Administration
SY 2006 – 2010
Lovely Shyne L. Balagot
Al Diyafa, Dubai, UAE
E-mail add: acwvy6@r.postjobfree.com
Contact #: 055-*******
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Work Experienced (Present-Past)
Business Coordinator / Sales & Marketing Coordinator / Customer Service cum Admin Officer / HR Officer
SAFA BUSINESSMEN SERVICES
Al Attar Tower, Sheikh Zayed Road, Dubai
May 2013 – Present
Duties and Responsibilities:
Directly reporting to the Managing Director
Handling and monitoring of Accounts
Handling the records of all the Employees and doing the Salary Transfer
Manages papers & electronic filing systems
Answering queries by phone and emails.
Answer all incoming calls and handle caller’s inquiries whenever possible
Assist in the planning and preparation of meetings, conferences
Doing Telemarketing and Assisting Clients Call
Directly coordinating with the clients
Making Quotations and Proposals for Clients
P.R.O Services
Making Reports for the Service Log
Provide word-processing and secretarial support
Zoning / Scouting – to look for prospective clients Customer Service Representative/ Document Processing Officer PANALPINA World Transport ( Phils) Inc.
Zealcor Business Center, Sta. Agueda Avenue,
Pascor Drive, Sto. Nino, Paanaque City
June 2011 – December 2013
Duties and Responsibilities:
Customer Service / Procurement
Assisting clients with their shipment bookings and inquiries.
Handling major Account (Samsung Electronics) from A-Z
Making proposals and RFQ’s
Telemarketing
Making reports and presentation to clients regarding our products.
Getting more clients and providing good and satisfied services
Job/Flight Booking
Daily monitoring of Shipments(Departure/Arrival/Delivery)
Coordinating with different station about the status of the shipment
Informing client if schedule will be met or if there is a delay
Doing different kinds of report upon request of client
Airway Bill Cutting
Updating
Billing
Sales and Marketing Coordinator
PANALPINA World Transport ( Phils) Inc.
Zealcor Business Center, Sta. Agueda Avenue,
Pascor Drive, Sto. Nino, Paanaque City
January 2013 – February 2013
Duties and Responsibilities:
Handling old and new accounts Air and Sea Shipments (Export/Import)
Maintaining of Accounts
Making and updating RFQ’s
Making daily reports for each accounts
Coordinating with Airlines and Shipping Lines
Attending Clients Calls and Meetings
Monitoring of Shipments
Zoning / Scouting – to look for prospective clients Customer Care Specialist (Air/ Sea Import & Export) AGILITY International Logistics Inc.
Agility Centre, Ninoy Aquino Avenue
Paranaque City
January – April 15, 2011
Duties and Responsibilities:
Customer Service
Job booking (Export/Import-Air/Sea Shipment)
Assisting clients with their shipment bookings and inquiries.
Handling old and new clients
Making proposals and RFQ’s
Daily monitoring of Shipments (Departure/Arrival/Delivery)
Coordinating with different stations about the status of the shipment
Informing client if schedule will be meet or if there is any delay
Doing different kinds of report upon request of clients
Zoning / Scouting
Personal Data Age: 26 yrs. old Civil Status: Single Visa Status: Employment Visa Date of Birth: February 6, 1990 Weight: 122 lbs.
Height: 5’5” Nationality: Filipino
Character Reference Available upon request