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Customer Service Sales

Location:
Dubai, Dubai, United Arab Emirates
Posted:
October 03, 2016

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Objective

I am aspiring to become an integral part of your esteem organization where I can effectively maximize and utilize my overall skills and experience which enables me to make a positive contribution to the company. Special Skills

Professionally qualified with more than 4 years experienced in Customer Service Field, Sales & Marketing and Administration. Three years’ experience in Supply Chain, Logistics & Distribution. Ability to thrive in an environment of pressing deadlines and constantly changing conditions. Self-oriented and capable of doing work independently. Proficient in Windows Application (MS Word, Excel, Power point, Outlook, & Web-based Email) Highly motivated and results oriented professional with exceptional leadership and communication skills. Willing to learn, handle new task and able to work in own initiative as part of team. Very good in telephone manners, very well versed in MS Office applications. Excellent typing skills.

I am a very hardworking person, strong willed, competitive, organized systematic and most especially a fast learner. With these attributes I further aim to established good working relationship with my peers. Educational Background

Mariner’s Polytechnic Colleges Foundation

Rawis, Legazpi City

Bachelor of Science in Customs Administration

SY 2006 – 2010

Lovely Shyne L. Balagot

Al Diyafa, Dubai, UAE

E-mail add: acwvy6@r.postjobfree.com

Contact #: 055-*******

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Work Experienced (Present-Past)

Business Coordinator / Sales & Marketing Coordinator / Customer Service cum Admin Officer / HR Officer

SAFA BUSINESSMEN SERVICES

Al Attar Tower, Sheikh Zayed Road, Dubai

May 2013 – Present

Duties and Responsibilities:

Directly reporting to the Managing Director

Handling and monitoring of Accounts

Handling the records of all the Employees and doing the Salary Transfer

Manages papers & electronic filing systems

Answering queries by phone and emails.

Answer all incoming calls and handle caller’s inquiries whenever possible

Assist in the planning and preparation of meetings, conferences

Doing Telemarketing and Assisting Clients Call

Directly coordinating with the clients

Making Quotations and Proposals for Clients

P.R.O Services

Making Reports for the Service Log

Provide word-processing and secretarial support

Zoning / Scouting – to look for prospective clients Customer Service Representative/ Document Processing Officer PANALPINA World Transport ( Phils) Inc.

Zealcor Business Center, Sta. Agueda Avenue,

Pascor Drive, Sto. Nino, Paanaque City

June 2011 – December 2013

Duties and Responsibilities:

Customer Service / Procurement

Assisting clients with their shipment bookings and inquiries.

Handling major Account (Samsung Electronics) from A-Z

Making proposals and RFQ’s

Telemarketing

Making reports and presentation to clients regarding our products.

Getting more clients and providing good and satisfied services

Job/Flight Booking

Daily monitoring of Shipments(Departure/Arrival/Delivery)

Coordinating with different station about the status of the shipment

Informing client if schedule will be met or if there is a delay

Doing different kinds of report upon request of client

Airway Bill Cutting

Updating

Billing

Sales and Marketing Coordinator

PANALPINA World Transport ( Phils) Inc.

Zealcor Business Center, Sta. Agueda Avenue,

Pascor Drive, Sto. Nino, Paanaque City

January 2013 – February 2013

Duties and Responsibilities:

Handling old and new accounts Air and Sea Shipments (Export/Import)

Maintaining of Accounts

Making and updating RFQ’s

Making daily reports for each accounts

Coordinating with Airlines and Shipping Lines

Attending Clients Calls and Meetings

Monitoring of Shipments

Zoning / Scouting – to look for prospective clients Customer Care Specialist (Air/ Sea Import & Export) AGILITY International Logistics Inc.

Agility Centre, Ninoy Aquino Avenue

Paranaque City

January – April 15, 2011

Duties and Responsibilities:

Customer Service

Job booking (Export/Import-Air/Sea Shipment)

Assisting clients with their shipment bookings and inquiries.

Handling old and new clients

Making proposals and RFQ’s

Daily monitoring of Shipments (Departure/Arrival/Delivery)

Coordinating with different stations about the status of the shipment

Informing client if schedule will be meet or if there is any delay

Doing different kinds of report upon request of clients

Zoning / Scouting

Personal Data Age: 26 yrs. old Civil Status: Single Visa Status: Employment Visa Date of Birth: February 6, 1990 Weight: 122 lbs.

Height: 5’5” Nationality: Filipino

Character Reference Available upon request



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