Shondrea Ware

Travelers Rest, SC *****

acwvxm@r.postjobfree.com - 864-***-****

To pursue a position within a company with opportunities for growth and advancement. I am extremely motivated and ambitious to contribute to your company.

I am also an extremely fast leaner and quickly to work accurately and independently. Willing to relocate.

Education

ASS Criminal Justice / Greenville Technical College 2007-2010

WORK EXPERIENCE

Habilitation Technician

Excalibur Youth Services - Greenville, SC - January 2012 to Present

Perform delegated assignments to meet behavioral, social, and physical needs of PRTF resident client.

Answered and transfer phone calls and recording and filing records.

Customer Service Rep

Data-Entry - Greenville, SC - April 2000 to January 2012

Respond to telephone inquiries, providing quality service to customers about the availability of pick-ups and services. Listen attentively to callers needs to ensure a positive experience. Processed new customer's accounts and payments. Contact customers on delinquent accounts for a payment resolution.

ADDITIONAL INFORMATION

• Exceptional record maintenance skills

•Deep ability to compile information and prepare reports

•Excellent ability to solve problems

•Strong organization analytical skills

•Excellent interpersonal skills, office etiquette and phone manners.

•Handled various work processes with efficiency

Key Skills

Computer Skills: MS Word MS Excel MS PowerPoint MS Outlook MS Access MS Project