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Sales Manager Customer Service

Location:
Tuzla, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
Posted:
October 03, 2016

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CURRICULUM VITAE

Personal information:

Name:RIZAH

Surname:SINANOVIC

Date of birth: 15th November,1973

Sex:Male

Status:Married

Nationality:Bosnian

Passport: A1528415 (expire 19th March,2018)

Address: Skolska 20

75270,Zivinice

Bosnia and Herzegovina

Mobile: ++387-**-***-***

e-mail: acwvxi@r.postjobfree.com

Working experience:

January,2011-PRESENT

FOB PASAB-DynCorp Intl. USA-AFGHANISTAN

January,2011- March,2012

Laundry Lead-Main activities and responsibilities

Every morning send the Accountability report to operations

Prepare TBT,AHA and safety sheets for the next day

Prepare weekly and monthly report of Department’s effectiveness

Photocopy papers and documents

Organizing the daily duties for the employees so how the department can respond to the requirements

Receiving supplies for the department (bleach, detergent etc.)

Preparing request for supplies

March,2012-February,2013

General Labor -Labor Department- Main activities and responsibilities

• Schedule, and instruct labor personnel to perform proper work techniques and procedures in support of Statement of Work requirements

• Preparation of material and accounting input for data processing, and review output documents

•Inspect and evaluate labor activities

•Implement and manage effective customer service program

•Prepare reports on materials, supplies, equipment availability, storage space

•Ensure compliance with regulations and directives

•Perform other duties as assigned

February,2013-Present

MWR Technician-Main activities and responsibilities

Take care and maintenance of the computers

Housekeeping to ensure the MWR area is clean and safe

Take care for the customers to have an equal treatment for using equipment

Take care for GYM facility

Supply water and clean towels to the facility (Gym)

Housekeeping to ensure GYM area is safe and clean

•Provides exercise guidance, testing, prescription, and supervision to MWR users and teaches group exercise classes

•Plans, and assigns work of host country national attendants in MWR facilities

•Monitors and organizes the use of MWR facility computers, phones, and other office equipment

•Arranges maintenance and provides very basic technical support for MWR facility computer hardware and software

•Assists with health program delivery

•Maintains monthly health bulletin boards and educational materials

•Provide management assistance

1996-2000

“KANTONALNE ROBNE REZERVE”

TUZLA,BOSNIA and HERZEGOVINA

Bookkeeper/accountant/warehouseman-Main activities and responsibilities

Calculating timesheets to include state taxes, pension and healthcare for company employees to receive their salaries

Calculations V.A.T (Value Added Tax on products)

Receiving orders from customers by phone or personally and processing purchase

Verifying purchased goods, organizing shipping of purchased goods to customer’s final destination

Receiving and storing good in the warehouse

Expedited good to ensure shipment was delivered in on time

Prepare material data sheets of warehouse transactions in a warehouse –input/output data system on a daily/monthly basis

Prepare invoices for customer deliveries

Perform inventory control and stock level control

2000-2004

“TOBACNA PROMET”

SARAEVO, BOSNIA and HERZEGOVINA

Sales Manager-Tobacco and cigarettes -Main activities and responsibilities

Receiving phone calls (orders) from customers

Sending faxes to the customers

Preparing invoices for the purchased goods to the customers

Tracking trucks until they arrive to the final destination (customer’s spot)

Taking care of material books and finance

Photocopy and file the documents

2004-2010

“ANTONIO TRADE LTD.”

GRUDE,BOSNIA and HERZEGOVINA

Sales Manager – BEER& COFFEE SALES–Main activities and responsibilities

Receiving phone calls (orders) from customers

Sending faxes to the customers

Preparing invoices for the purchased goods to the customers

Tracking trucks until they arrive to the final destination (customer’s spot)

Taking care of material books and finance

Photocopy and file the documents

Education:

1988-1992

High School Diploma

Electrotechnical School

“MSS” -75270, Zivinice

Bosnia and Herzegovina

Personal Skills:

Mother Language: Bosnian

Other Languages: English Serbian Croatian

Reading skills: Good Excellent Excellent

Writing skills: Good Excellent Excellent

Verbal skills: Very good Excellent Excellent

IT Skills: Basic knowledge of working with Windows (98, ME, 2000, XP) and Microsoft Office Software (Word, Excel, Power Point) and Internet

Driving license: C category

Social and other skills: Flexible, capable for team work, communicative, confidential, well organized and responsible. Always capable to carry out of designated job task in assigned deadlines. Motivated for accomplishment of highest scores in related job. Young and extremely dynamic person. Workaholic when job is in concern.

Organizational skills: Extremely reliable. Self-motivated and confident in making independent decisions. Excellent leadership skills. Able to make difficult but essential decisions in stressful situations.

Hobbies: Listening to music: classical, pop, rock, jazz, reading playing sports-basketball, football



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