DONNA R. PAYNE-HARDY

Cell 202-***-**** • acwvwm@r.postjobfree.com

U.S. Citizen

EDUCATION

Georgetown University, Diversity & Inclusion Strategic Management Executive Program, 02/2015

Department of Defense - Disability Program Management training (DEOMI), 06/2015

EEOC FEDERAL TRAINING INSTITUTE

EEO Counselor Training, 9/2014. Fulfills requisite 32-hour training requirement for new federal counselors.

Mediation Certificate, Prince George’s Community College, MD - 06/2013. Meets Maryland’s 40-hour training requirement to practice as a mediator.

BACHELOR OF ARTS, University of Tennessee - Knoxville, TN, Political Science

COMPUTER SKILLS: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).

RELEVANT EXPERIENCE

DIRECTOR, DIVERSITY & INCLUSION INITIATIVES October, 2015 – April, 2016

National Black Justice Coalition

EXECUTES NATIONAL WORKPLACE INITIATIVES and PROGRAMS for the African American civil rights organization. Act as a key spokesperson for African American LGBT inclusion. Represent the organization in interactions with external clients and stakeholders.

LEAD initiative for designing a culturally competent curriculum for healthcare contracts with CDC and HHS on prevention care at Health Departments. Provide administrative assistance and trainings.

GUIDE and COUNSEL Health Department internal stakeholders on current initiatives and policies related to disability and reasonable accommodations, gender equity, and LGBTQ inclusion.

PROVIDE DIRECTION on diversity training and technical support/assistance to Health Departments.

INSTRUCT HBCU’s on nondiscrimination policies and cultural competency training.

INTERNSHIP October, 2014 – March, 2015

Equal Employment Opportunity Commission (EEOC), Office of the Chief Human Capital Officer (OCHCO) - Disability and Diversity & Inclusion Program

PROVIDED ADMINISTRATIVE AND TECHNICAL SUPPORT to both Program Managers. Received and processed Reasonable Accommodations Requests for the Disability Program Manager (i.e. process the intake of reasonable accommodation requests).

Analyzed and evaluated Reasonable Accommodation and Harassment processes to improve operating procedures and distinguish if a dispute resolution process is needed. Administer the operational process for Schedule A Applicants.

Provided project management skills for the Harassment, Mentoring Programs and Diversity Councils. Review and analyze the Disability Program’s tracking systems and the Diversity & Inclusion Program to provide an appropriate system to accomplish workforce objectives.

ASSOCIATE DIRECTOR OF FIELD OUTREACH 01/2012 – 7/2014

The Human Rights Campaign (HRC)

Washington, D.C.

INFLUENCED AND EXECUTED NATIONAL AND LOCAL DIVERSITY & INCLUSION POLICIES, workplace initiatives, and programs for the nation’s largest civil rights organization (1 million members). Act as a key spokespersons for African American LGBT inclusion. Represent the organization in interactions with internal & external clients, and stakeholders. Recommend changes in policies and practices related to HRC’s mission.

KNOWLEDGE OF DIVERSITY MANAGEMENT PROGRAMS AND PRINCIPLES involved in developing initiatives and policies related to diversity and inclusion. Provided customized approaches to resolve Equal Employment Opportunity (EEO), diversity and inclusion, and conflict management problems. Lead design of organizational training development, the implementation, management and assessment of curricula for the field outreach and campaign. Trainings included communication strategies, seminars which meet the specifications of the instructional strategy of course objectives, course manual, post-course assessment tool and improve effectiveness.

ROUTINELY AND INDEPENDENTLY UTILIZE MEDIATION, NEGOTATION, settlement, conciliation, alternative dispute resolution practices and/or other techniques to manage and resolve complex issues.

KNOWLEDGE OF DIVERSITY MANAGEMENT PROGRAMS, PRINCIPLES, AND LAWS involved in developing initiatives and policies related to diversity and inclusion. Provide customized approaches to resolve Equal Employment Opportunity (EEO), diversity and inclusion, and conflict management problems.

CONDUCT ANALYSIS of EEO and diversity management legal framework, policies, principles, demographic trends, studies and evaluations. Gather data on perceptions and facts related to diversity messages in the impacted community. Make sound recommendations for resolution or improvement. Advise on the design, qualitative and quantitative analysis of a nationwide research study on LGBT equality.

ASSOCIATE DIRECTOR OF DIVERSITY 07/2000 –12/2012

The Human Rights Campaign (HRC)

ESTABLISHED KEY ALLIANCES AND PARTNERSHIPS with people of color communities nationally and locally to expand HRC’s diversity and inclusion priorities at every level of the organization. Provided customized approaches to resolving EEO, diversity and inclusion, and conflict management challenges. Resolved disputes stemming from cross-cultural conflict and diversity tension.

PROGRAM MANAGEMENT. Successfully planned, managed and executed Historically Black Colleges and Universities (HBCU) Program within $450K budget. Developed curriculum for annual career development summit and new program initiatives to support increased HBCU administrative and staff participation. Developed curriculum and lead organizational development trainings at HBCU’s. Utilized mediation/conflict resolution skills to support HBCU administrators and students with campus programs. Advised administrators on next steps for training and assessments needed in learning development process. Founded HRC’s Historically Black Colleges and Universities (HBCU) Summit Program that annually brings together LGBT and ally student leaders from major HBCUs from all over the country for 3 days of training.

DESIGNED AND CONDUCTED DIVERSITY AND INCLUSION TRAINING. Developed and conducted training in the areas of EEO laws and regulations, diversity and inclusion. Created and presented briefings and recommendations the Board of Directors on the complex issue and policy implications regarding Diversity Strategies; resulted in the training of 36 Steering Committees across the country.

COMMUNICATION SKILLS. Extensive experience defending the organization's point-of-view and responding to questions regarding HRC’s civil rights policies and programs. Effectively respond to complex questions related to diversity and inclusion. Write and publish diversity and inclusion policy statements. Draft presentation and briefing materials, including "talking points" for senior officials, on complex diversity topics.

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