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Project Manager Data

Truro, Cornwall, United Kingdom
October 03, 2016

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Personal Details:

Name: Mark Williams Address:

Mobile : +44(0) 773******* Email :

Professional overview:

A highly experienced Project / Programme and IT Manager, utilising Prince 2 and ITIL methodologies over the last twenty years; working on multi-million pound projects for both blue chip companies and government agencies in the United Kingdom, France and Luxembourg. UK

With strong leadership qualities and excellent stakeholder management skills, I am a strong pro-active staff manager with experience gained both in direct line and matrix management project teams. With good problem solving and the ability to think outside the box to find the right solution, I am results orientated and quality focussed

Also direct commercial experience in business analysis, business change, design/build and deployment of hardware and software and interfaces, financial planning and European control of projects and IT in French, including 3rd party suppliers and staff recruitment. This includes data centre design, fit out and relocation (including all IT, diesel generators, air-conditioning and electrical supplies).

Key skills

Project programme and portfolio management:

Management of medium to large projects from conception through to deployment

Production of project initiation documentation (PID)and statement of requirements (SOR) documents

Production of MS project plans to cover the whole project cycle

Team management up to 36 staff, both direct and matrix management

Run risk and issue workshops and change control

European project management experience in English / French

Working to Prince 2 methodology and through ITIL practices

Data centre builds and fit out’s including migrations and consolidations

Application migration and testing both load and security

New office and factory construction and fit out to include all networks and telecoms installations

3rd party management of contract companies and service providers

e-business projects

control of other project managers through programme or portfolio management

organisational change and restructure

company transformations and mergers and acquisitions

company system and department segregations

Project administration:

Production of all key project documents such as PID, risk and issue logs, change logs

Project estimation for all IT projects and mechanical and electrical works

Production of financial documentation, project budget setting and management to £2.5 million

Running weekly project meetings and production of minutes’/action logs

Development and delivery of business change workshops

Setting up and managing a project management office (PMO)

Government frameworks and running invitation to tender with government frameworks

Excellent practical experience of the Microsoft Office suite from 1997 to 2012

Excellent experience of MS Project and MS-project server, Visio SharePoint, excel and Visio

Cloud computing for data centre applications and disaster recovery options

Research and development projects around 3d printing and casting for aerospace component’s


Leading project teams by example

Excellent stakeholder management

Coaching and mentoring all levels of staff in Prince2

Understanding and listening to people to build good working relationships

Developing team member potential by identifying skills gaps, strengths and agreeing proactive development plans

IT management:

Experience with multinational teams in a French speaking environment; working on servers, networks and office infrastructure including Microsoft technologies and Linux and Citrix environments

Coaching and mentoring all levels of staff

Setting expectations within IT and project work

Technical scoping of projects and IT department requirements and costs

Supporting the IT and business directors at national and international levels.


The ability to communicate to all staff, from the CEO to junior team members at the correct level

To take the business requirements and convert to technical requirements

To take technical documentation and translate for senior management requirements

To ask questions to ensure a full understanding of the requirements by all parties

Produce timely clear project documentation


The ability to walk into a new post and give confidence to the new team

Not to be fazed by a new challenge

Holding very transferable multidisciplinary skill set

The ability to work individually and as a team member

To maintain focus despite changes to situations, responsibilities and people

To get to the core of any problems and to work out a solution

Working with dedication and enthusiasm to achieve personal and company objectives

Thrive on reaching targets, calm and mature

No family commitments and available at short notice

Career summary:

Platform Delivery, and Project /Programme Manager

Dev- Ops Platform manager January 2015 to May2016

Hampshire Constabulary and Thames Valley Police

Objectives: - rationalise two forces into one through a portfolio of projects, update infrastructure, working practices, applications through design and long term reduction of Opex. Through design, and business reduction of internal headcount. To achieve cost savings over 5 years of 45 million pounds through the rationalisation and leveraging of the joint police forces application operating models and infrastructure by providing joint shared services Platform as a service (Paas) and software as a service (SaaS)

To realign the combined and disparate computer departments into a singled shared platform using internal virtualised applications and hardware, And Microsoft Azure products including federated identity management. Products include: - (but not limited to)

Active Directory / identity management. both forces into one

Transformation team lead for main infrastructure and control applications Ad, Exchange

Shared infrastructure platforms, datacentres, MS-Azure cloud technologies and applications

Organisational change and restructuring team manager

Program costing and cost benefits

External audit working group

2020 vision group member

HR slotting and job re-application design

Business rationalisation and reorganisation

Application rationalisation works streams

Management of 3rd party suppliers -direct management and negotiation

Identity management projects using Fimm/ Mimm within AD resource domains

Business realignment with HR slotting exercises within the public sector

Police and government procurement processes

MS-Azure Cloud solutions (initial 80k ongoing 3 mill)

Digital Policing initiatives, body worn video, evidence sharing, digital crime file ANPR, etc.

Digital policing work streams and data handling systems

Setup of Paas service police systems (Platform as a service)

Setup SAAS police systems (software as a service) 365 etc.

And Police Business Transformation Team senior manager

Tendering with external parties and other 3rd parties

SaaS service enablement for all police forces

MS-exchange migration to one instance

SharePoint 2013 rollout onto the staging platform to provide a script testing platform

oRollout to ICT user groups (initial) for test and snagging purposes and continued engagement of SharePoint front end developers Gui’s for departments and projects

oWhole of internal ICT rollout and on hold until the live link (police central document repository programme

oDependency on phase II identity management enterprise architectural over view

MS -SQL cluster and enterprise SQl Design

Oracle true up and HLD architectural design for the future and preliminary migration requirements

SharePoint 2016 Enterprise proof of concept built and sized to encompass expansion or multiple install instances depending on home office requirements for security separation (changing over 2016 under the Go digital government initiatives)

New Data centres using the cabinet secure DC framework with Ark

Staging platforms for pre public cloud / private cloud

Crown hosting agreements and services and realignment of service contracts from BT

ARK and cabinet office Crown hosting agreement for secure data centre hosting (police)

Police ICT company collaboration

Exchange 2010 and 2013

Office 365

SharePoint migration to one instance


MDM (device manager)

Niche /RMS Command and control systems update

Sepsna networks upgrades (secure networks upgrade including Dark fibre) (1.8 mil)

IBM flex chassis and blade systems

IBM V7000 SAN (760K)

Juniper switches

IA information assurance

Resource reduction (two forces into one) and senior management realignment

Datacentre consolidation and rationalisation for internal private cloud

Data centre power and airflow design

Data centre acquisitions and disposals

Data centre fit outs and collaboration with other forces

Disaster recovery of data centres to active -active

New backup and disaster recovery technologies

Budget responsibility: - approximately 5 million

Project /Programme Manager October 2014 February 2015

Health management

Project objectives; data centre fit out

To provision a data centre in London and disaster recovery site in Newcastle running a divers supplier pipeline including third party data centre hosting and infrastructure provisioning companies including IBM Aix SAN electrical cabling, data cabling provisioning, MPLS, and PSTN providers


IBM flex fabric


VOIP telephony on cisco Ccum and voice recording

Datacentre rapid build out

450-volt distribution implementation and 32 amp provisioning


Electrical distribution works

VoiP telephony system’s

IL-3 and IL4 security zones

Juniper firewalls and F5 load balancers

Out of band management

IBM flex infrastructure


3rd party vendors

Cisco switches

Offshore teams in the USA

HLD and LLD workshops with suppliers

Budget responsibility: - approximately 3 million

Programme / Project Manager June 2014 to September 2014

City of London Police

Project objectives; Office fit out and move

To refresh an existing 3 floors in the city of London offices for the city of London police to move into .This work consisted of air-conditioning, electrical works including security systems and CCTV door entry systems and secure zones .Further works on the IT infrastructure included network connectivity to IL4 and IL3 standards including investigate circuits (non-traceable) internet access and mobile phones zone access to include a new voice over IP phone system (VoIP).this contract ran under a tripartite system between city of London police,city of London and the main building contractors .

Electrical distribution works


Networks wan, Lan and secure

VoIP telephony systems

Secure Wi-Fi

Secure systems

Security zone entry systems


Airwave and mobile phones

3rd party vendors – main building contractors

BMS building management systems

Data centre connectivity

Budget responsibility 860k

Project Manager September 2013 to June 2014

J.D Weatherspoon

Project objectives; international data centre upgrade

Infrastructure project to review the mechanical and electrical components of the current data centre and disaster recovery data include building structural and information technology components including EVA8100 upgrade to 3-par and Hyper-V 2008 upgrade to Hyper –V 2012 and domain migration of associated servers .Director level stakeholder management and presentations,direct and through the stage gate process .further considerations on this project include overall backup schema,disaster recovery and data security to 2007-1 and 2007part 2 levels .also responsible for building structural examination including upgrades to all data centre mechanical and electrical systems .or provisioning new 450 volt supplies and replacement uninterruptable power supplies .further upgrades to the Lan and wan and interconnectivity with disaster recovery sites

Networks both Lan and wide area networks

Data centre and comm.’s room network remediation

San EVA 8100 replacement with 3-par and data migration

Crisis control centre upgrades

VoIP telephony projects

Security system upgrades

Disaster recovery set up to cloud based options paper for a five year options plan

Budgetary responsibility £1.3 million

Tendering process to engage 3rd parties

3rd party management

Review paper for transitioning the data centre infrastructure to an outsourced cloud model, Azure, Node 4 and HP

Team size eight direct reports

3rd party supplier and engineering management

EPOS system review for Weatherspoon and infrastructure connectivity

Budget responsibility 1.2 million

Project / programme Manager March 2013 to August 2013

Alliance healthcare

Project objectives; international data centre and warehouse management applications pharmacy

Infrastructure projects based around Boots medical distribution software for warehousing based in Nottingham, Chessington, Naples and Moscow and France

Responsible for providing all aspects of project management for the provision of global drug distribution systems and medical warehousing operations and working in multinational teams .also responsible for updating and equipping the data centres in Chessington and Beeston Nottingham with the VMware environment’s to support Europe and Norway and Russia with the warehouse management systems .

Responsible for reporting into the global PMO for both projects which had team’s of stakeholders from each country .responsible for data centre infrastructure and application migration and installation for warehouse management systems and Qlickview and Jira management reporting ; software used VMware oracle,TalenD, control-m, SQL one-Leonardo,Columbus etc.

Warehouse management systems

Data migration and MDM from Sap into Oracle and SQL data bases

Citrix printing in Europe and Russia

International network upgrades (Wan) to assist with increased traffic across Europe and into Russia

Citrix enabled in warehouse systems and Linux test and active environments

Cloud computing for international requirements

In-House systems – multi language Citix printing Italian, English, French and Spanish and Russian Cyrillic

Project /Portfolio Manager November 2012 to march 2013


Project objectives;

To kick off a Data centre rationalisation: -

Kick off initial datacentre rationalisation using VMware and BMC ADDM to initialise the discovery phase and update the CMDB within remedy and organise the engineering staff to kick of the first sweep of servers for P2V around 220 servers in all. Organise new San storage and agree backup and monitoring services in relation to live, development and DR standards. Schedule Hyperion systems / databases for migration after the end of the financial year in April.

Have the Vlans extended to facilitate P2V migrations and ease speed of transfer to alternate DC, thus removing the requirement to re address IP’s Consolidate planning for data centre storage area networks simplification

Database schema

Work breakdown packs for the BAs and defining expectations

Data flows and fees scheme

Working with oracle and SQL DBA’s to define schemas and Database data migrations

Storage schemas

Storage consolidation(SAN) and repair

Data migration for data bases and applications and cloud options for Hyperion data bases

Wide area networking and Local area networking

Stakeholder management internal with provision of comprehensible technical breakdowns, to audience level

Financial controls of 3rd parties and management 3rd party project manager work packages and controls

Design work with design architects

Business transition

CMBD re asset take of the data centre by 3rd parties and realignment to business owners and operators due to initial asset exercise not being accurate

Application migration including going to the cloud of MS servers and Linux and Citrix environments

Application migration with load balancing and testing teams with 3rd party penetration testing

Testing application suite migrations with dependencies for SAP and smart metering projects

Some business modelling

And supporting infrastructure and storage

Business requirements work

Business Project Manager June 2012 to November 2012

Atkins engineering

Project objectives;

To deliver a new data policy set to ISO27001 and ISO 27002 to the board of directors within Atkins. This project includes all worldwide policy sets throughout EMEA .and another project to review data collaboration services for Atkins internal and external partner services San, NAS and networks including infrastructure. further subproject to carry out a review of the IBM hosted SAN storage and instigate a possible invitation to tender for new data storage requirements. Using prince II and MS –project server to set project controls. All project streams are under the Atkins

Data management program which had the remit is to identify all Atkins data assign ownership for present data and identify historic data stored in the Atkins collaboration sites and redistribute where the company is no longer part of the Atkins group.

ISO 27001 /27002

Policy renewal/ update

Data migration and repatriation policy’s

Storage area network IBM/ EMC, NAS and corporate policy

Data storage review

Data ownership and cloud storage transition options

Data centre infrastructure

Project Manager March 2012 – June 2012

Gatwick Airport, Sussex

Project objectives;

Data centre and network projects in Gatwick airport upgrading the infrastructure due to the separation of Gatwick from BAA. working both landside and airside across the whole airport to upgrade infrastructure post BAA separation. covering for a company absence


Data centre and comm.’s room network remediation

Flight systems

3rd party contractor management

Local area networks within the airport

Wide area network connectivity with National air transportation and government bodies – police and customs and exercise

Crisis control centre upgrades

Data centre and communication rooms remediation of networks servers and cabling

VoIP telephony projects

Security system upgrades

Budgetary responsibility £0. million

Project / Portfolio Manager July 2011 – January 2012

British Gas, Staines, Middlesex

Project objectives;

Data centre migration and application migration of 650 application servers using both Prince 2 and Agile methodologies, covering all databases Oracle, Oracle fusion 10,11g, SQL and bespoke applications, agile- Mingle, SAP. And MS project server etc., running 3 main projects with a collective of 26 sub projects and a team of twenty

Database schema

Work breakdown packs for the BAs and defining expectations

Data flows and fees scheme

Working with oracle and SQL DBA’s to define schemas and Database data migrations

Storage schemas and data base migrations

Application migrations including data migration schemas

All Microsoft technologies and Linux enabled applications including Citrix environments

Storage consolidation(SAN)

Stakeholder management internal with provision of comprehensible technical breakdowns,to audience level

Financial controls of 3rd parties and management 3rd party project manager work packages and controls

Design work with design architects

Business transition from incumbent data centre provider to new outsourced model and selected applications to the cloud in a HP hosted cloud, Mingle, and some time keeping applications

CMBD re asset take of the data centre by 3rd parties and realignment to business owners and operators due to initial asset exercise not being accurate

Application migration including going to the cloud

Application migration with load balancing and testing teams with 3rd party penetration testing

Testing application suite migrations with dependencies for SAP and smart metering projects

Some business modelling

And supporting infrastructure and storage

Business requirements work

budgetary responsibility £16/18 million

Project Manager April 2011 - July 2011

Crawley Airmails, Crawley, Sussex

Agile related project between British Airways, Iberia and the mileage company (Airmiles). Interim project manager position, dealing trilaterally with BA, IB and TMC and working with the Cloud with a software supplier in San Francisco for TMC’s new web based retail systems and miles /points systems, including redemptions:

Work breakdown packs for the BAs and defining expectations

Data flows and fees schema, database schema

Cloud computing with US based suppliers; management of international 3rd parties

Data migrations into 3rd party systems and distribution between air miles ( avios) British airways and Iberia airlines

Working with Oracle fusion 11g and SQL dba’s to define schemas and migrations to new schemas

E business including Linux based environments

Business transition to non-European cloud solution based San Francisco

Business modelling with offshore Indian teams

Stakeholder management with expectation setting and realisation, and

Supporting infrastructure and storage

budgetary responsibility £1.8 million

Project Manager May 2010 - April 2011

Northamptonshire County Council, LGSS

Data centre project looking at new SAN EMC, Netapps and data de-duplication and data cleaning; includes data centre virtualisation and power, air-conditioning beyond project management to a technical level

Core infrastructure project

Application and data migrations and load testing for Oracle and Sql data bases including data. MS project server links and data migrations

Database migrations and upgrades including e-mail repositories

All Microsoft technologies and Linux enabled applications including Citix

ITT & buying frameworks

3rd party management

electrical supply update to the data centre

air-conditioning upgrade to the data centre

updates to CMDB

Setting up DR planning and alternative site synchronisation and load balancing

Weekly and monthly reporting

Stakeholder management and reporting

budgetary responsibility £1.6 million

Portfolio and Project / Programme Manager November 2009 – April 2010

Home Office, London

Managing three project managers and 14 projects, covering data centre work and Exchange 2010 rollouts for the Home Office including:

NAS and SAN storage projects through EMC 3rd parties

Mimesweeper, Active Directory expansion and migration,

NAS, SAN and Exchange 5.5 migration to 003 & Exchange 2010 kick off, roll back planning for DR

Reporting and reviewing of projects including spotlight,

Rios and resourcing problems

Home office security clearance

Senior stakeholder management

3rd party’s management

running 3rd party’s asset management of the home offices 4 data centres to enable estate transition and separation to two other 3rd party outsourcing vendors

data separations and migrations between 3rd parties and definition of responsibilities

oracle fusion and SQL databases with some DB2

core infrastructure projects including application and data migrations

operating systems All core Microsoft technologies and Linux enabled applications including Citix

test programmes to home office security requirements

resource matrix management

run invitation to tender and 3rd party management for IT and M&E supplies to home office data centres

technical supervision of PMs, issuing work breakdown schedules for them to plan around

£6 million budgetary responsibility

project reporting dashboards and raid logs

budgetary responsibility £16 million

Project manager May2009 to October 2009

Sussex Police, Lewes

Managing consolidation and upgrade of data centres for Sussex police, the ITT tender for a new infrastructure design of the entire Sussex County, including mail systems, decommission one other data centre and upgrade two others, including networks SANs, Oracle and all databases, Oracle fashion and SQL, Hyperion and backup systems, VMware consolidations and related planning.

Provision scoping and project plans

Reporting paths

Police security clearance

Senior stakeholder management

Matrix manage internal teams and resources

3rd party company management

air-conditioning and generator re-fits

decommissioning M&E in redundant data centre

application and data migrations and updates and server virtualisations

run invitation to tender “ITT” for total infrastructure upgrade

initiate automatic CMDB software for asset management

budgetary responsibility £1.6 million

Project Manager November 2008 to March 2009

EDS, Derby

Managing customer relationships and infrastructure projects around Maximo Cognos Based in a EDS /HP data centre

Matrix manage a team of ten persons, including developers and network engineers, support staff

Customer interfaces into Maximo / Cognos and asset with preparation to go into production on three sites (civil, defence & marine)

Manage load test simulations on user interfaces and loading data sets into Maximo

Begin initial Cognos reporting pads for the project

Budget “0”

Project/ Programme Manager June 2008 to November 2008

Hampshire County Council

Moving data centre into a new Winchester data centre, using VMware, to consolidate the servers and run a programme of infrastructure upgrades

Matrix manage a team of 15 to run a virtualisation and consolidation of 200 servers

Programme manager infrastructure upgrades with 4 project manager reports

Take on a failed programme of improvements and updates to 600 SQL, Oracle and Windows servers including limited UNIX servers

Oracle and SQL server and data migrations and upgrades

Realign the programme’s finances and take direct control of three other project managers; creating more structured works methods

ITT invitation to tender for electrical and air-conditioning within the data centre phase II

Remove datacentres from a manual CMDB to automatic CMDB

Offer guidance through a set of programme and risk and issues meetings, and realign project timescales

Consult in the provision of air-conditioning and backup generators

Carried out using Prince 2 methodologies, using SharePoint as a project tool

Responsible for the provision of MS project plans and working with the PMO to provide reporting and planning

Budgetary responsibility £0.5m

Project Manager, (Business and infrastructure) December 2007 to May 2008

Stafford County Council

Initially to carry out a short term project to kick off a data centre consolidation, however this was changed mid- December to include a process and procedures review of the whole ICT and to include a SAP basis tender initiation and staff review

Matrix manage 25 persons and hold a review of all ICT documentation and document storage

Kick off a SharePoint project to enhance document storage

Work with the PMO to bring Prince2 methodology on board with SharePoint for risk reviews and change management

Run invitation to tender for Sap basis support contract

Work with the stakeholders to create a new SAP Basis tender for support and bring in the new SAP version

Run a staff review and provision for departmental changes through HR

Project manage the data centre consolidation, reporting to stakeholders and managing 3rd party contractors including Fujitsu and Plate Spin representatives and electrical phase balancing for server racks

Review and improve DR and the handling of data appertaining to Children’s and Vulnerable Adults Services

Budgetary responsibility £250,000

Project Manager December 2005 to August 2007

Rolls-Royce, Derby and Filton, Bristol

Installing a defence network and manage software development for parts tracking. Also to build and manage the fit-out of two factories and two office blocks from green field and move equipment and staff and associated services, electrical and HVAC systems .to operate as the project manager for 3d three printing for a research and development project for creating ceramic 3d blades prior to casting using laser sintering

Arrange training in conjunction with HR for staff

Matrix manage 35 staff and 12 3rd party’s for the construction and recreate SOR’s and work packages

Create and run the finance model through accounts and financial reporting to director level stakeholders

Project manage IT infrastructure including VoIP and all networks and switches to be installed

Manage and coordinate heavy equipment moves and connections to the technical networks

Tendering for VoIP contract

Make recommendations at board level and manage expectations on delivery by 3rd party contractors

Responsible for security and change control boards attached to the project

Budgetary responsibility £23.5 million

Early career




Royal Navy

Marine engineer


Motive Forklift

Electrical forklift truck engineer


Tudor Business systems

Computer engineer



Computer engineer (banking)


Welsh Water

IT systems support engineer


Jacobs Suchard

Database Support


J.D Edwards, Paris

IT Manager / project manager


Nottingham CC

Server Administration

1999 for 3 months

Transcome Luxembourg

IT Manager Telecoms/ Private Banking

1999 Sept to Jan 2000

Lexmark, Orleans, France

Printing Consultant

July 2000 3 months

Gateway 2000 Based France IT Manager / Project Manager July 2000 to November 200 Globalcentre/ Exodus, France IT Manager / Project manager November 2000 to July 2001, Alderney Project and IT Manager August 2000 to August 2002

Accenture /force Techie Technical lead August 2002 to May 2004

Cygnus/Cadbury, Bourneville Project Manager May 2004 to July 2004

Cygnus / Cadbury, Bourneville Project Manager August 2004 December 2004

Serco / ITNET Bourneville Project Manager January 2005 to October 2005


Marine engineer qualified with the Royal Navy



chilled water plants


Contact this candidate