**** ****** **.

Liberty Twp., Ohio *****

Phone 513-***-****

E-mail acwvoc@r.postjobfree.com

Andrew E. Kerr

Objective

To utilize my technical experiences and skills to the realization of the common goal of total customer satisfaction.

Employment

2/2011 – Present CBTS Cincinnati, Ohio

Senior Network Engineer

Member of the Network Build Team for the GE contract.

Major contributor to the Site Vault Lockdown team’s data discovery

Coordinated all change control activities and support teams in preparation of Site Vault Lockdowns

Contributor in the Site Vault Lockdowns in a support capacity by assisting in unexpected issue research and resolution.

Member of the HP Voice Transformation Team for the P&G account

Assist with firewall rule remediation for multiple vendor access to voice equipment.

General troubleshooting of voice network issues

QOS configuration audit and remediation of non-standard configurations

Member of the Regional Data Center Team at Munich Re Insurance Group

Day to day support of user and server network issues

DNS / DHCP administration & support.

Cisco 3700, 3800, 6500, Nexus 7010 & 5000 switch support / troubleshooting and administration.

Simple day to day Cisco ASA, Checkpoint 4200 & Blue Coat Proxy administration & support.

General network consultation for other IT groups.

8/2002 – 2/2011 Wellpoint Inc (Anthem) Mason, Ohio

Systems Analyst Senior

Support of a large enterprise network.

Contributor on the DNS/DHCP Team.

Daily requests by teammates for technical expertise with complex network issues as well as general configuration and design questions.

Design, configure and install network upgrades and new office locations.

2009 - Led the design and installation of the “forklift” upgrade of the 8990 / APM building. Approximately 500 users.

2007 – Led the design and installation of a network expansion for a new office space. Approximately 500 users.

2007 – Led the design and installation of a network upgrade of 1500 network ports with no user impact.

2006 – Led the design and installation of a network upgrade of 1000 network ports with no user impact.

Major contributor to the completion of numerous large and small projects.

1/2001 - 11/2001 Broadwing IT Consulting Cincinnati, Ohio Systems Consultant

Configure and troubleshoot customer Call Manager and Unity systems.

Install and maintain the internal Call Manager and Unity in the Cincinnati and Philadelphia offices.

Configure and install Cisco routers per customer requirements.

Test configurations in the lab in preparation for real world implementations

8/2000 – 1/2001 Adelphia Business Solutions Cincinnati, Ohio

High Speed Data Regional Support Engineer

Support all data for Southern Ohio, commercial and residential, across WAN to the Internet

Work with DOCSIS equipment

Achieve daily goals in an unsupervised environment

5/2000 – 8/2000 AT&T Solutions Dublin, Ohio

Senior Network Tech II

Member of the Site Acceptance Team

Verified compliance of site readiness before cutting site over to new network

Worked with on-site tech to integrate new routers and hubs at branch sites

Verified the operation of Cisco routers, Token Ring connected devices and IBM Controllers after site transformation

Performed troubleshooting duties “on the fly” to resolve router configurations

10/1997 – 3/2000 Gateway Communications Cincinnati, Ohio

Network Engineer

Preconfigured Cisco Routers for shipment

Performed onsite and remote Cisco Router installations

Performed onsite and remote installations of Adtran CSU/DSU’s

Administered and supported the PBX/V-Mail systems

Tested returned and used equipment for proper operation

Ordered Data Circuits for customers (ISDN, Frame Relay, T1 & PRI)

Built collaborative relationships with customers in a post-sales environment

Education

Activities & Leadership

1988 - 1993 Ohio State University Columbus, Ohio

Bachelor's Degree

Bachelor of Science in Business Administration from The Ohio State University (1993)

Major area of study: Production and Operations Management

Boy Scouts of America Eagle Scout 1985

Assistant Scout Master 2014 - Present

Christ Church at Liberty Webmaster 2006 -2008

Youth Sports Volunteer 2009 - Present

Summary of qualifications

CCNA, CCNP & CCDA Recertified with CCIE written exam February 2010

CCNA - September 1999 (Recertified with CCNP) – Expired

CCNP - May 2001 ( Recertification March 2004 and March 2007) - Expired

CCDA - July 2001 (Recertified with CCNP) - Expired

Cisco Routers

o700, 1600, 1700,2500, 2600, 2800, 3600, 3800, 7200, 7304, 7609

Cisco Switches

o6500 series, 3550, 3560, 4006, 4506, 4507R, 4507RE, 4510R, 3700, 3800, Nexus 5000 & 7000

oSupervisor Engine 1A, 2 & 720

oQOS configuration

oAuxiliary VLAN and 802.1q configuration

oVTP configuration

oHSRP Configuration

oSTP Configuration

VOIP – Call Manager & Unity configuration / installation experience.

oPassed CIPT Exam

oVG200 – FXO/FXS and PRI Configuration

o6608 T1/E1 PSTN Gateway Module

oDT24+ PSTN Gateway Module

o6624 24 port FXS Module

oH323 & MGCP Protocol Configuration

WAN Technologies

oT1, Frame Relay, DS3, POS

oMAN – 10, 100 1000 Mbs

Mitel SX200 Certified Technician - July 1999

Active Voice Certified Technician – March 1999

Windows NT/98/95/2000/XP/Windows 7

CSU/DSU configuration installation and testing

Work well independently with minimum direction

Can go into unfamiliar area, assess problems, work with other technicians and effect solutions quickly

Work with the objective of getting the issue resolved quickly and with minimal user impact.

Optimize designs to ensure user performance as well as network stability and predictability.

References

Available Upon Request

Contact this candidate